Blank email attachment of email.

IT Boy

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Jul 7, 2007, 10:55:46 AM7/7/07

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Hi,

Got email with attachment containing blank attach message ? How to resolve
this issue. Using Outlook 2002 with Exchange 2003 SP2, sender possibility
using newer version of office and exchange. I had hear is a setting on the
sender email server that is causing this to happen. What recommendations is
to be set on sender server?

Thank in advance,

S.

Oliver Vukovics

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Jul 7, 2007, 12:06:29 PM7/7/07

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Hi IT boy

maybe the "attachment" is in the list of "blocked" attachments on the sender
site or on your site.

Have a look on this site:

"How to configure Outlook to block additional attachment file name
extensions"
http://support.microsoft.com/kb/837388/en-us

If they send you a ".zip" or a winrar file, does this works?

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Synchronisation for Outlook and Exchange: Public SyncTool
http://www.publicshareware.com

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IT Boy

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Jul 7, 2007, 12:44:50 PM7/7/07

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Thank you for responding.
No I don't thing is Outlook blocking it, because I had try getting another
member from our office sending me a attach email message e.g. a message with
a .msg as attachment without problem.

Thank,

S.

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Diane Poremsky

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Jul 7, 2007, 12:49:50 PM7/7/07

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define "blank attach message" - it could be antivirus or antispam software
removing attachments, content manager removing it per company policy, a
messed up winmail.dat.... probably a few things I'm missing.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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Diane Poremsky

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Jul 7, 2007, 12:56:17 PM7/7/07

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it's not blocked in outlook- you'd see a warning message if it was. Mire
likely is one of the servers is blocking or removing it. Have the sender
send it as an attachment to plain text message - if they are using RTF it
may be getting deleted.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-sub...@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
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IT Boy

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Jul 7, 2007, 1:00:18 PM7/7/07

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Thanks,
The attach .msg according to the sender it contain a normal type in message
only.
So I think antivirus and antispam is out.

S.
"Diane Poremsky" <outlo...@msn.com> wrote in message
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Oliver Vukovics

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Jul 19, 2007, 4:04:55 AM7/19/07

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Hi Diane,

> it's not blocked in outlook- you'd see a warning message if it was.

Yes, but not every user registrate this message or post this information.
;-)

You ask for "define "blank attach message", so you made the same experiences
about "descriptions".

My email is "empty" is not the same as "I do not see anything". ;-)

This was the reason why I asked for.

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Synchronisation for Outlook and Exchange: Public SyncTool
http://www.publicshareware.com

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Oliver Vukovics

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Jul 19, 2007, 4:07:49 AM7/19/07

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Hi S.,

are you using any "Outlook add.ins"?

>Using Outlook 2002 with Exchange 2003 SP2

Have a look to: "Tools | Options | Further | Advanced Options | Add-In
Manager or COM Add-Ins.

What add-ins were in the lists?

Any spam or virus protection software?

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Synchronisation for Outlook and Exchange: Public SyncTool
http://www.publicshareware.com

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IT Boy

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Jul 22, 2007, 9:43:27 AM7/22/07

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Oliver,
Thank for replying.
No add ins..
Mcfee antivirus desktop and server .
Yes Spam server, but I been asking they say it will not take part of an
email out and will take the whole one.
I had hear that it may be the email left the sender with an empty message as
a attachement, becuase their email system take it off by antivirus or spam
software.

S.
"Oliver Vukovics" <tr...@publicshareware.com> wrote in message

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