Automatic Journal Entries

rmick

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Oct 4, 2004, 10:27:03 AM10/4/04

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The journal in Outlook 2003 is not automatically recording my work on other
MS files (i.e. Word, Excel, etc.) despite what seems to be the proper setup.

Joes

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Jan 25, 2005, 1:49:03 PM1/25/05

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I am having the same problem. Did you ever resolve your problem?

Don Friend

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Feb 10, 2005, 2:41:07 PM2/10/05

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I too am having the same problem has either of you found a solution.
email me at donf...@hotmail.com

Kyle_Lindley

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Apr 3, 2005, 5:37:03 PM4/3/05

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I have not found a solution to this issue. If I do, I will post the
resolution.

Ryan

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May 20, 2005, 3:09:39 PM5/20/05

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I too am having this problem, as have many other postings on here
apparently... hey MS - how about a KB article?? :)

It was recording up to a few weeks ago and then just stopped.

Nell Fahey

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Jul 12, 2005, 3:26:08 PM7/12/05

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I have this problem too. I am using Outlook 2002 on Windows XP. My MS files
are tracking to the Journal but to an uncategorized Journal. I have to
highlight each MS doc in the uncategorized journal, right click, select
"categories", and assign a category. That moves the MS document from the
uncategorized Journal to the categorized journal. Big pain. There needs to
be some way to assign a category to the document when it is created.
--
All help appreciated.

Alison

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Sep 12, 2005, 3:36:05 AM9/12/05

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I was having this problem too. 6 months ago it just stopped working. I
moved all my emails to an archive file, checked the registry settings,
trawled these newsgroups and had office 2000 upgraded to 2003 - nothing fixed
it.

In frustration I turned off everything for the journal and left it for a
couple of days. Then I rechecked to record word, excel etc, and suddenly it
just started working last week. I'm not sure what happened, but it's
operating again. Maybe this helps someone else?

Rusty Water

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Sep 21, 2005, 5:55:02 PM9/21/05

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Same problem here, all programs office 2003 professional versions. Unchecked
all boxes in the Tools/Options/Preferences/Journal options/Also Record Files
page then Ok, Ok. Then restarted the computer. Went into Outlook again and
rechecked the boxes, pressed OK, which interestingly, didn't trigger the
Apply Button in the Options/Preferences page, so I changed the default
reminder time from 15 minutes to 30 minutes and back which did trigger the
apply button then hit apply and rebooted to cold boot. When it came back up,
the journal would log both Word and Excel files, but of course it didn't
recognize anything from before except what was already there previously. The
big question is "why did it stop spontaneously?".

dpeluso

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Oct 10, 2005, 3:05:08 PM10/10/05

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I've had the same problem and have tried many things to solve it. I noticed
the same wacky behavior that you noticed about the APPLY button not being
highlighted after rechecking the boxes. I had my reminder set at 2 hours,
changed it to 1 hour and back again, rebooted; NOTHING. Then I changed it to
15 Minutes and rebooted; everything is working with the Journal now. Who
knows why, but thanks for the idea. I hope MS posts a KB article PRONTO.

Vito R

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Oct 10, 2005, 4:48:03 PM10/10/05

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I also had a similar problem and with some help was able to solve it. The
problem was that the files Offitems.log and Outitems.log no longer existed.
To get Outlook to recreate them, we had to a)Open Outlook and turn on the
desired entries to be journaled; b)Shut down outlook; c)go into the MS
Registry by running a Regedit command, scrolling down to
HKEY_CURRENT_USER/Software/Microsoft/Office/Outlook/Journal and deleting the
Journal folder; d)Go to one of the applications being logged e.g. Excel, open
a file, make a change and save. When Outlook is again opened, it will
recreate the Journal folder and the two missing log files.
--
Vito R