Re: Why do I have to put in password each time I send/receive?

[Vanguard (NPI)]

"Jim Thomson" <Jim Tho...@discussions.microsoft.com> wrote in message
news:47580C2A-98A2-4A0D...@microsoft.com...
>I did not have to do this in Outlook 99, but now that I have upgraded to
> 2003, every time I sent/receive it asks for my user name(which is
> supplied)
> but I have to enter my password. I have looked long and hard on how to
> fix
> this, but can't find it on my own.

Did you check the checkbox to remember your login credentials?

See http://support.microsoft.com/?id=290684.

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[Jim Thomson]

I checked the box to "add my name to the password lists" or similar but not
sure where to check to remember my login credentials. Where is it? thanks
for helping!!

[Wired]

I've just added my email accounts in and had this problem. Unchecked the box
in Outgoing Server within More Settings, for "My outgoing server (SMTP)
requires authentication". Seemed to solve the problem for me anyway.

[Vanguard (NPI)]

"Wired" <Wi...@discussions.microsoft.com> wrote in message
news:40133259-A440-459E...@microsoft.com...

> I've just added my email accounts in and had this problem. Unchecked the
> box
> in Outgoing Server within More Settings, for "My outgoing server (SMTP)
> requires authentication". Seemed to solve the problem for me anyway.
>
> "Jim Thomson" wrote:
>
>> I checked the box to "add my name to the password lists" or similar but
>> not
>> sure where to check to remember my login credentials. Where is it?
>> thanks
>> for helping!!
>>
>> "Vanguard (NPI)" wrote:
>>
>> > "Jim Thomson" <Jim Tho...@discussions.microsoft.com> wrote in message
>> > news:47580C2A-98A2-4A0D...@microsoft.com...
>> > >I did not have to do this in Outlook 99, but now that I have upgraded
>> > >to
>> > > 2003, every time I sent/receive it asks for my user name(which is
>> > > supplied)
>> > > but I have to enter my password. I have looked long and hard on how
>> > > to
>> > > fix
>> > > this, but can't find it on my own.
>> >
>> >
>> > Did you check the checkbox to remember your login credentials?
>> >
>> > See http://support.microsoft.com/?id=290684.

I've discovered through personal experience that something changed since the
last bout of Office updates regarding Outlook's login procedure. In the
past, you could leave SMTP authentication disabled (so it reused the login
credentials from the preceding POP3 session), have it authenticate but use
the POP3 login credentials, or authenticate with a different set of login
credentials. Although I could leave authentication disabled for SMTP and it
still worked okay with my ISP, I preferred to enable authentication but
leave it configured to reuse the login credentials from the POP3 session.
This worked before the updates. Now I get authentication failures all the
time - until I switched back to not enabling authentication (to reuse the
POP3 login) or to configure separate authentication (even though the
separate login credentials were the same as were specified for the POP3
session). Either this is a new problem with the latest updates, or
Microsoft changed behavior.

With SMTP authentication enabled but have it reuse my POP3 login
credentials, I would notice in the logfile that there were a ton of SMTP
directives being sent when I didn't even have any pending outbound e-mails.
That is, it looked like Outlook was establishing an SMTP session and sending
SMTP commands when I had no e-mail to send. I didn't bother going through
the logfile to see if Microsoft was screwing up the SMTP commands. Once I
found that disabling SMTP authentication worked (because the POP3 and SMTP
servers were both for my ISP-provided e-mail account) then I reconfigured
all my account to no longer authenticate.

I have some accounts with non-ISP e-mail providers, like Yahoo (by using
YahooPOPs). However, I still prefer my outbound e-mails to go through my
ISP's SMTP server. In that case, the POP3 server domain (YahooPOPs proxy)
is different than the SMTP server domain (my ISP's domain), so I have to
enable authentication and the login credentials are different for SMTP than
for POP3 (because I use a different password on every domain where I need to
login). The POP3 setup uses the password for my Yahoo account while the
SMTP setup uses the password for my ISP's SMTP server. This works, too.

So:

1. Disabling SMTP authentication and reusing the POP3 login credentials
works.

2. Enabling SMTP authentication and enabling "Log on using" and entering my
login credentials whether the same or different than my POP3 setup also
works.

3. Enabling SMTP authentication and enabling "Use same settings as my
incoming mail server" would fail every time (but only after I applied some
updates a couple days ago).

Method 3 is how I configured all my accounts where the same domain was used
for the POP3 and SMTP server. I'd use method 2 when the POP3 and SMTP
servers were on different domains. This worked for years. After the
updates, method 3 doesn't work anymore. I haven't dug into yet to see why
because I didn't have time to waste right now on what Microsoft changed.

[FoolKiller]

[FoolKiller]

I agree with your three methods and appreciate that you took the time
to reply; however, none of them solve my problem.
When I remove the Registry Key per Microsoft, and open Outlook and
enter the user password (and check save), the key is recreated. I have
no way of knowing if the password is stored or not, but what I am sure
of is that Outlook cannot retrieve it if it is. I can go under account
properties and enter the password and any of the three options you
describe. In every case the test settings button works fine. But when
I do a send and recieve I am ALWAYS asked for my account password. As
long as I keep Outlook up, the test setting button continues to work,
and the retain password button remains checked. If I close Outlook and
reopen it, the retain password button is still checked, but the
password field is blank. It would appear that whatever change
Microsoft has made results in Outlook being unable to retrieve the
password from the Protected Storage System Provider key, possibly only
under certain conditions yet to be determined. The only thing I notice
that is odd is that when I remove the Key, the new one still has the
same sequence number at the end as the previous key. I don't know why
it isn't starting over with the first one. The implication is that
something else is being stored somewhere else but I find no reference
to this happening and have done numerous registry cleans and compacts
to make sure there is no garbage I can remove. I'm at a loss.
Microsoft needs to acknowledge this problem and fix it. This is my
youngest son's $2000 Dell that's now useless to get email on, as I
refuse to make him enter his password each time. Maybe I should go
back to Netscape since Microsoft provides such a poor product support.
Thanks again.

[David Rickon]

I am having the same problem with my version of Outlook 2003.

I have not yet deleted the registry key as I am concerned I may create a
bigger problem. I'll continue to watch your post for suggestions.

Dave
"FoolKiller" <ander...@comcast.net> wrote in message
news:1129477699....@f14g2000cwb.googlegroups.com...

[DL]

Create a new Profile & add the accounts - do not copy the profile from old

"David Rickon" <dri...@att.net> wrote in message
news:Bj9Vi.292461$ax1.1...@bgtnsc05-news.ops.worldnet.att.net...

[RV]

I have the same problem and your answer did not work.
Anything else anyone might have.