My shared contacts don't appear in the Address Book

[Gary Huffman]

When I share my contacts through exchange my other users can see the contacts
but when they send a email they click the "to" and the contacts cannot be
found. Is there something we need to do to make it a email address book?
cannot get to properties on user computer

[Sue Mosher [MVP-Outlook]]

The process of adding another user's Contacts folder to your own address book display is somewhat involved. You will need to be able to create -- at least temporarily -- an Outlook profile that opens another user's mailbox as the primary mailbox. Proceed with these steps while logged in under your own Windows account, not the other user's:

1. Create an Outlook profile that connects directly to the other user's mailbox, not your own, and start Outlook with that profile.

2. On the Properties dialog for the other user's Contacts folder, make sure that it's set to display in the Outlook Address Book and give it a display name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* (i.e. the one from Step 1) to change the mailbox from the other user's to your own.

5. Still working with the same profile, on the Advanced tab of the Exchange Server service, add the other user's mailbox as a secondary mailbox.

6. Restart Outlook, and you should see the Joe's Contacts in your Outlook Address Book as well as your own Contacts folder.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Gary Huffman" <GaryH...@discussions.microsoft.com> wrote in message news:76ADD54E-6DAD-4519...@microsoft.com...

[Erwin van der Lee]

Sue, i followed this thread but if I change (add) the Profile, fill in the
other user (Helpdesk) and share this one (display it as addresbook)
etc...change this profile to my own I can see only the shared one and not my
own..Is this by design?

[Sue Mosher [MVP-Outlook]]

It sounds like you haven't gone to your own Contacts folder and checked the Outlook Address Book box on its Properties dialog.

--
Sue Mosher, Outlook MVP

Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for

Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Erwin van der Lee" <Erwinva...@discussions.microsoft.com> wrote in message news:437D3421-3E1D-490F...@microsoft.com...

> Sue, i followed this thread but if I change (add) the Profile, fill in the
> other user (Helpdesk) and share this one (display it as addresbook)
> etc...change this profile to my own I can see only the shared one and not my
> own..Is this by design?
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> The process of adding another user's Contacts folder to your own address book display is somewhat involved. You will need to be able to create -- at least temporarily -- an Outlook profile that opens another user's mailbox as the primary mailbox. Proceed with these steps while logged in under your own Windows account, not the other user's:
>>
>> 1. Create an Outlook profile that connects directly to the other user's mailbox, not your own, and start Outlook with that profile.
>>
>> 2. On the Properties dialog for the other user's Contacts folder, make sure that it's set to display in the Outlook Address Book and give it a display name other than contacts, such as Joe's Contacts.
>>
>> 3. Close Outlook.
>>
>> 4. In Control Panel | Mail, edit the *same profile* (i.e. the one from Step 1) to change the mailbox from the other user's to your own.
>>
>> 5. Still working with the same profile, on the Advanced tab of the Exchange Server service, add the other user's mailbox as a secondary mailbox.
>>
>> 6. Restart Outlook, and you should see the Joe's Contacts in your Outlook Address Book as well as your own Contacts folder.

>>

[Erwin van der Lee]

Mmm that was "stupid" and logical..By the way: is this by design of
considered "handy"?? We are rolling out 2003 with an automatic Profile Wizard
that works great, but now I have to Reprofile alot of pc's cos'sharing in a
Law firm is widely used...

[Sue Mosher [MVP-Outlook]]

I rather think it's an accident that this method works at all. It's certainly not deployable in any convenient fashion.

Shared address lists are best created in the Public Folders hierarchy, rather than in individual mailboxes, IMO. Adding those folders to the Outlook Address Book is something that can be easily scripted.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Erwin van der Lee" <Erwinva...@discussions.microsoft.com> wrote in message news:3283050F-FBED-4F12...@microsoft.com...

> Mmm that was "stupid" and logical..By the way: is this by design of
> considered "handy"?? We are rolling out 2003 with an automatic Profile Wizard
> that works great, but now I have to Reprofile alot of pc's cos'sharing in a
> Law firm is widely used...
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> It sounds like you haven't gone to your own Contacts folder and checked the Outlook Address Book box on its Properties dialog.
>>
>>