Re: Is anyone else having trouble downloading clip art or templates?

[Mary Sauer]

Have you emptied your Internet cache, in Internet Explorer, tools, Internet options,
delete files.
Delete the Office cookie, this will force a re-install of the ActiveX control.
If this doesn't work, try the following
Go to Start/Run and type

Regsvr32 jscript.dll

Then go to Start/Run again and type

Regsvr32 vbscript.dll

Notice the space between the 32 and the next word.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"pammi225" <pamm...@discussions.microsoft.com> wrote in message
news:092BF80D-9036-4214...@microsoft.com...
> I've tried for the past few days to download clip art and templates. I
> continuously get an error the page. Is this a problem for anyone else?

[Shaz L]

Hi Mary

I have the same problem as pammi225.

I have tried both suggestions, but it has not fixed the error that is coming
up - absolutely no clip art is being displayed, and the "page done with
errors" is shown on the bottom left hand side.

Any other ideas?

[Mary Sauer]

This is happening to a lot of folks lately. Might help to update your java console.
http://java.com/en/download/windows_xpi.jsp

Did you check to see if the Media Control is enabled. In Internet Explorer, tools,
Manage add-ons.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Shaz L" <Sh...@discussions.microsoft.com> wrote in message
news:8D24128E-F7C2-4839...@microsoft.com...

[Considine@discussions.microsoft.com Jim Considine]

thank you for this tip!