Cannot keep a browser working - always flash.ocx errors
PSulli9
I have recently been given a new computer at work with Windows XP SP 2. Now,
everytime I open the IE browser, after about the 3rd page, I get the following
error:
AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: flash.ocx
ModVer: 6.0.79.0 Offset: 0001ddc8
Sooo...I assumed it must be an XP/IE problem. I uninstalled SP 2, same thing,
reinstalled, same thing. I have the same problem with Netscape/Mozilla. I have
run sfc /scannow, reregistered dll files using regsvr32, uninstalled and
reinstalled flash (both versions 6 and 7) using the uninstallers from
Macromedia, taken off 3rd part browser extensions, and set security settings to
nothing including turning off the firewall and popup blocker. I even updated
all the video drivers/sound drivers, used VGA only. I recreated the profile on
the workstation. Nothing works. Currently I have the Flash disabled in the
browser add-ins, but half of the web sites if not more don't load correctly now.
I have to have a working browser, as I am a computer professional and must be
able to look on the web to support my users.
Thanks for all the help in advance.
PSulli9
Prudog
upgraded to high-speed internet, thus allowing me to access Flash files,
however I also keep getting the flash.ocx error (IE), as well as a Flash error
when using Mozilla. I too have uninstalled, and re-installed Flash (both
versions 6 and 7) using the un-installers provided by Macromedia. Also I
disabled 3rd party browser extensions, turned off pop-up blocker, shut down my
firewall, and turned off spyware monitoring, no help!!! I'm going to reformat
my HD for the 3rd time tonight, and try a different sequence when loading
items. I don't think it's going to work, since it hasn't worked twice, but I'm
at a loss. My PC runs perfect other than this flash.ocx error, so any help
would be greatly appreciated.
Bentley Wolfe [Macromedia]
Can both of you on this thread describe your hardware (as much detail as
possible)???
The fact that PSulli9 created a new user profile on XP and had the SAME
problem indicates (to me) that this might be more than a software problem...
--
Regards,
Bentley Wolfe
Senior Support Escalation Engineer, Flash
Flash Video Kit Support Lead
Macromedia
(415) 832-2650
Windows Messenger: bentley...@hotmail.com
NOTE: For NEW support issues please contact us via established methods
described at http://www.macromedia.com/support.
Meet Macromedia® Captivate™, the evolution of RoboDemo.
Learn more @ www.macromedia.com/captivate
PSulli9
the standard VGA mode to no avail...
CPU:Intel Celeron-S 1000 MHZ
MB Name: MSI MS-6368
MB Chipset: VIA VT8601A Apollo PLE133
512 RAM
Trident Video Accelerator Blade 3D/Promedia
VIA AC'97 Audio Controller
RealTEK RTL8139 Family PCI FastEthNIC
Running:
Windows XP SP 2 IE Version 6.0.2900.2180
Let me know if more information is needed to help.
Since this is a networked computer, I've had other users logon as well, same
issues. Ugh.
Thanks!
PSulli9
AaronMCI
issues with an online game that I play. The game keeps crashing without rhyme
or reason. I also get the same Flash error described here. I have attempted
any fixes I can think of, as well as ideas from some sophisticated friends.
The odd thing is this just started happening Friday October 5, 2004.
a...@citm.net
AMD64 1Gig RAM, GF 5500 256MB
Win XP SP2
PSulli9
issue. Any site with Flash, msn.com, atomfilms.com, even macromedia's site.
The date is interesting, as I attemped to use an earlier version of Flash,
thinking maybe there was an update or something but that didn't solve the
issue. I believe I rolled back the computer to a previous restore point before
that date, but on that I could be mistaken. I'm not ready to go through
another restore rollback yet until I hear something concrete, as it takes
several hours to do so.
PSulli9
Bentley Wolfe [Macromedia]
OK, now let's see if we can get Prudog's setup to see if there are any
similarities.
If it's a networked machine and all users logged into it crash like
this, then at least we know that whatever is broken isn't flash player
itself. It's some OS component.
But what?
While we wait, I would run as many different virus scanners as I had
patience for, and spyware removers such as ad-aware..
One other point.. I didn't quite follow what you were saying in the
other response about rolling back. Are you saying that you did a system
restore to a previous restore point, and after that restore you DO NOT
crash? That would make this kind of hard to test...
PSulli9
is on a domain, and no matter what user logs in, also whether on the domain, on
on the local machine, the system crashes and crashes ONLY when accessing a
web page using a flash component, with the flash.ocx error. When the Active X
component for Flahs is disabled, the browser does not crash.
As far as restore points, my first inclination was that this was an Windows XP
SP2 problem; therefore, I rolled the system back to a restore point date BEFORE
the installation of XP SP 2. I received the same exact results with flash,
meaning everytime a page with flash was accessed, the browser crashed. This
says to me it's not an XP SP 2 problem. Since that didn't fix the issue, I
rolled it back to the original state.
As far as virus scanners and spyware removers, four different AV products,
three spyware ones. No hits. Been there, done that. Any other ideas?
Thanks,
PSulli9
SuPeR78000
"An error occurred while copying file Flash.osx.
Cannot copy file to destination directory.
Click Retry to retry the operation or click Cancel to"
Prudog
however I've been away. At the risk of sounding ignorant, Can someone tell me
an easy way to get all of the specified Hardware info from my PC? I can go
through the Device Manager and get some of the info, but is there an easier
way. I know only the following right now since I'm not replying to this thread
from my home PC.
Windows XP (Have ran XP2 same flash.ocx problems)
AMD Athlon 2200
Biostar MOBO
Unknown Chipset
120 Mbp HD (Western Digital)
512 RAM
:confused;
Bentley Wolfe [Macromedia]
> I'm not sure I follow your logic regarding it being an OS issue. The machine
> is on a domain, and no matter what user logs in, also whether on the domain, on
> on the local machine, the system crashes and crashes ONLY when accessing a
> web page using a flash component, with the flash.ocx error. When the Active X
> component for Flahs is disabled, the browser does not crash.
Right. Flash player crashes for all users on that machine.
So that, in my experience, leaves two options:
1. Damaged Flash Player .ocx (unlikely, given the reinstallation. Also,
you have the identical problem with the Flash Player PLUGIN, which is
competely different than the .ocx. They do the same thing, but they do
it differently in the background...)
2. Conflict between Flash Player .ocx and something present in the OS
(ie, not something in individual user folders...)
> As far as restore points, my first inclination was that this was an Windows XP
> SP2 problem; therefore, I rolled the system back to a restore point date BEFORE
> the installation of XP SP 2. I received the same exact results with flash,
> meaning everytime a page with flash was accessed, the browser crashed. This
> says to me it's not an XP SP 2 problem. Since that didn't fix the issue, I
> rolled it back to the original state.
I agree it's probably not SP 2.
> As far as virus scanners and spyware removers, four different AV products,
> three spyware ones. No hits. Been there, done that. Any other ideas?
Well, nothing off the top of my head. I think what i'm going to do is
ask the Flash Player team lead to step in and see what he can do..
Bentley Wolfe [Macromedia]
> I'm sorry I haven't reposted regarding the hardware running on my machine,
> however I've been away. At the risk of sounding ignorant, Can someone tell me
> an easy way to get all of the specified Hardware info from my PC? I can go
> through the Device Manager and get some of the info, but is there an easier
> way. I know only the following right now since I'm not replying to this thread
> from my home PC.
Start: Programs: Accessories: System Tools: System Information...
FanLovi
I have been troubled with the very same problem with explorer crashing with
the flash.ocx error report : AppName: iexplore.exe AppVer: 6.0.2900.2180
ModVer: 6.0.79.0 Offset: 0001ddc8
I may have found a solution and reason for these crashes. I have to say that
I'm not a tech wiz but this works, at least on my computer. I have found that
it is a hardware related problem, most likely chipset related.
This is my system :
Athlon XP 3000+ Barton CPU
MSI KT4V (VIA KT400 chipset) mainboard
1GB Corsair XMS 333MHz RAM (Cas Latency 2)
Radeon 9800 Pro 256MB
SB Audigy 2
Pinnacle DC10+ capture card
Win XP Pro with SP1 and SP2
All drivers updated.
When I first got the computer it had an Athlon 2600+ Thoroughbred CPU
installed, but I wanted more speed so I recently upgraded to the Barton 3000+
and that is when the problems began.
With my XP 2600+ CPU I could run my system with a front side bus clocked at
166MHz giving me a 1 to 1 ratio with my RAM. However when trying to overclock
the system, it became unstable at 170MHz frontside bus, so I left it at 166.
There I had a stable system.
After upgradeing to the Barton 3000+ I still went with a fronside bus set at
166Mhz. Suddenly my capture card started to act oddly, with a lot of dropped
framed, choppy preview window. I really didn't think much about it as I thought
it was software related. Win XP itself I had no problem with, but games like
COD and Far Cry began to crash. At first I thought it was related to a problem
with the monitor refresh rate. Explorer was fast and stable until I hit sites
with flash content but I could workaround the crashes by deactivating the flash
plugin - not optimal though.
I finally ran a 386memtest and the result was desturbing. It failed nearly all
the tests.
I have now underclocked my system to a fronside bus speed at 154MHz giving me
a total speed of 2 GHz
giving me stable performance with no errors at all when visiting sites with
flash content. My memtest also passes.
Here are my settings :
154MHz fronside bus
DRAM timing : 333
CAS Latency :2
Row Precharge Time : Auto
Ras Pulse With : Auto
Ras To Cas Delay : Auto
Bank Interleave : 4-Way
SD-RAM Burst Lenght : 4QW
SDRam 1T Command : Enabled
Fast Command : Normal
Fast R-2-R Turnaround : Enabled
My conclusion is that it is my Motherboard with the VIA KT 400 chipset that
isn't up for the job. It is simply not cut out for speeds above 2GH.
To other users : Beware of overclocking your system - it may be a problem.
I hope that this will come in handy to some of you with problems also. At
least it solved my problem.
Best Regards
FanLovi
:)
drakulich
have completely reformatted my HD and reinstalled XP Pro w/ SP2 twice, and my
browsers (both IE and Firefox) both crash whenever I get to a page with Flash.
This also includes a few of my daughter's games that must be Macromedia-based.
So I'm left thinking this is a hardware problem. My setup is:
VIa motherboard w/ onboard AC'97 audio
AMD Athlon XP 1700
512mb RAM
Nvidia GeForce 4 Ti4200
XP Pro w/ SP2
I also have problems running games in 3d, which seems to have started
concurrently with the flash.ocx problem. I had some serious overheating issues
a while back, and I just assumed the flash.ocx and the video card problem were
connected.
That said, I am not overclocking, but there may have been some damage to my
motherboard or videocard. But everything seems to work fine except for the
flash.ocx and 3d problem...
If any of you have a "eureka" moment, please let me know.
Thanks,
Drak
Prudog
having the same problems with Flash. Please see system info below:
OS Name Microsoft Windows XP Home Edition
System Manufacturer VIA Technologies, Inc.
MOBO Biostar
Processor AMD Athlon XP 2200+
Total Physical Memory 512.00 MB
Avance AC'97 Audio for VIA (R) Audio Controller
PSulli9
I have been following this thread very closely, so here's my personal opinion.
Looks like the common denominator is the VIA motherboard with the built in
sound card, so I'm going to make a guess that's the issue. My board hasn't
overheated nor is it an overclocking problem. Perhaps a BIOS upgrade/update,
but I'm going to get another system ( one without the VIA ) and try that. I
really don't have the available time to troubleshoot the issue further;
however, I'd still be interested in finding out if my theory is correct.
PSulli9
Bentley Wolfe [Macromedia]
PSulli9,
Today, using the information you and the others have gathered regarding
VIA chipset, the Flash Player team lead and I met and formally escalated
this to the Player engineering team.
I can't say what will happen from here, but when I have more info I'll
report back.
--
Regards,
Bentley Wolfe
Senior Support Escalation Engineer, Flash
Flash Video Kit Support Lead
Macromedia
Introducing Tech Support Breeze Presentations!
For more information go to
http://www.macromedia.com/support/presentations/
barongimpy
aware i've made no changes to the system myself.
Highly annoying...
Dont seem to encounter the error using FireFox browser though. *crosses
fingers*
drakulich
well. Are you sure you've installed the Macromedia Flash plug-in for Firefox
yet? If the plug-in hasn't been installed, you won't get the problem, but as
soon as you install it...
barongimpy
I dont think I have - no wonder.
barongimpy
OS Name Microsoft Windows XP Home Edition
System Manufacturer XPC___
Processor AMD ~2194 Mhz
Total Physical Memory 1,024.00 MB
NVIDIA(R) nForce(TM) Audio
captaincl
reinstalling Flash to system restore... etc... IE AND Netscape crash almost
every single time they visit a webpage with flash. This issue is driving me
INSANE! Someone PLEASE help!
My sys config:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Gateway
System Model TABOR_II
System Type X86-based PC
Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1392 Mhz
BIOS Version/Date Intel Corp. 4W4SB0X0.15A.0019.P14, 5/9/2000
SMBIOS Version 2.1
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Time Zone Eastern Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 65.81 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 619.60 MB
Page File C:\pagefile.sys
bricenott
I also am having the EXACT same issue and have tried the same solutions from
reinstalling Flash to system restore... etc... IE AND Netscape crash almost
every single time they visit a webpage with flash. This issue is driving me
XP Home Edition<BR>Version 5.1.2600 Service Pack 2 Build 2600<BR>OS
Manufacturer Microsoft Corporation<BR>System Manufacturer Gateway<BR>System
Model TABOR_II<BR>System Type X86-based PC<BR>Processor x86 Family 6 Model 11
Stepping 4 GenuineIntel ~1392 Mhz<BR>BIOS Version/Date Intel Corp.
4W4SB0X0.15A.0019.P14, 5/9/2000<BR>SMBIOS Version 2.1<BR>Windows
Directory C:\WINDOWS<BR>System Directory C:\WINDOWS\system32<BR>Boot
Device \Device\HarddiskVolume1<BR>Locale United States<BR>Hardware Abstraction
Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"<BR>Time Zone Eastern
Standard Time<BR>Total Physical Memory 256.00 MB<BR>Available Physical
Memory 65.81 MB<BR>Total Virtual Memory 2.00 GB<BR>Available Virtual
Memory 1.96 GB<BR>Page File Space 619.60 MB<BR>Page File C:\pagefile.sys<BR><BR>
bricenott
Bibipige1975
Get the same error in flash module as the others. Its a recent problem,
happening on both my pc's. My system specs:
Nforce2 Ultra400 chipset
Athlon XP 3200+
Radeon 9800XT
Onboard sound (Realtek AC'97 driver v3.63)
RAID0 + Backup HD 40GB
Other PC:
Sis 748 chipset
Athlon XP 3200+
60GB Ide drive
Radeon 9550
Onboard sound (Sis newest driver)
drakulich
audio. In fact, I've noticed that the Flash tends to crash my browser right
when the sound starts. When I have the time, I'll try to install another sound
card and disable the AC'97. Might do the trick.
BTW, does anyone who has this problem NOT have AC'97 onboard audio?
captaincl
Creative Labs Audio PCI 64D Digital Sound Card.
No offense to the last replyer, but going out and buying a new sound card is
not a solution to defective software. This is a software issue since Flash
stopped working properly once it installed version 7... the problem is when you
uninstall and go back to version 6... the damage is done and it still won't
work. This problem can't be blamed on a particular browser, since it occurs on
both Netscape and IE... nor on a video driver, I've tried both upgrading and
rolling back to previous versions. The interesting thing is that version 6 is
crashing less frequently than version 7.
bricenott
crashing, so,
Mrs. Newsgroup User or Admin Bentley Wolfe, were are you?, need help from
macromedia..... Hellllppppppppppppppp Somebody...
drakulich
problem. One thing I have noticed: if I disable my sound (device manager,
disable AC'97 Audio), the problem disappears. In fact, my browsers only crash
on Flash with sound. Flash sites that don't use sound work fine. I'm not
saying this is the source of all the other posters' problems, but it might be a
start. Let's hope the Macromedia folks figure this out, because I really don't
want to buy a sound card (assuming that would fix the problem, which it may
not).
ScotB50
I am having the same problem, with IE crashing and a flash.ocx error. Had the
computer for 3 years without a problem.
Can the flash player be uninstalled and reinstalled? If so, how?
If I disable the plug-in, the browser works fine, but I lose the rich content.
Thanks.
MikeT1948
but my application events only go back to 9/20/04.
During same time period also am getting almost as many IE errors from
mshtml.dll and also a few IE errors from msjava.dll.
My IE is version 6.0.2900.2180. My mshtml.dll version is the same. My
flash.ocx is 7.0.19.0 --- have removed and reinstalled with no improvement. My
msjava.dll version is 5.0.3810.0 -----I have the MS VM for Java --- begining to
wonder if this is related to the problem.
For hardware I have a SOYO P4X400 Dragon Ultra motherboard. This has the VIA
P4X400 chipset, but for sound the motherboard has a C-Media CMI8738-MX chipset.
I keep this disabled in the bios and use a Creative SB Audigy 2 ZS sound card.
After reading these posts i will experiment with disabling that.
Video is an ATI All in Wonder Radeon 8500; CPU is P4 2.53 GHz.
Hope this helps someone fetermine the cause.
Mike
mfried21
I installed a new card. Same problem.
System info:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name REJOICE
System Manufacturer Compaq
System Model Compaq PC
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 3 GenuineIntel ~697 Mhz
BIOS Version/Date Compaq 686C3, 4/18/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name REJOICE\default
Time Zone Central Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 283.20 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys
Any page with Flash 7 completely reboots my system. Very frustrating,
especially to my children.
Mark
donyuni
I have been struggling to resolve similar problems such as flash.ocx error,
blue screen messages. Finally I resolved my problem. I have reinstalled
device drivers (Sound card and Graphic card) but it did not work. Last Sunday,
I cheked my RAM with memory check program(WINDIAG.EXE). I found one of my DDR
RAM having defects. I took that out since then I have not had any flash.ocx
error nor freezing cases. Please refer to this site
(http://oca.microsoft.com/en/windiag.asp ). For your reference, my specs are
below;
OS: XP sp2
RAM: Infineon 512mb RAM (two 256 DDR RAM)
MOTHERBOARD: MSI 845E
SOUND CARD : AC97
LAN CARD: Intel
GRAPHIC CARD: GeForce NVIDIA 40/400
120 GB HARD DRIVE
I hope it will work.
Yun
andwhite1
frustating to say the least and disappointing to not see a solution. Nice to
see I am not the only one. Unfortunately I build stuff with Flash every day so
if it gets worse i am in deep doo-doo. It is a very odd problem to say the
least. I haven't installed or updated anything in about a month and last week
this just started occuring out of the blue... :-(
Larryjg364
crash time and time again.
I have written to Macromedia, and to Microsoft seeking a solution. They
act as if I am the only one on Earth with this problem. I was actually
on line Googleing for some more clues about this when I came upon this
thread. Glad to see that I'm not the only green one with 3 eyes.
I have uninstalled and reinstalled Flash as directed by Macromedia. I
have read their knowledge base and followed each suggestion. I have
updated my Motherboard bios, my chipset, every driver and program that
I have. Ran Norton Antivirus,Spybot S&D, Ad-aware and all my various
utilities. I recently reformatted my hard drive and had the same
problem with Flash and IE then.
Asus P4C800-E Deluxe Motherboard
Intel PRO/1000 CT Network Connection (on board)
P4 3.2 GHz Processor
2048 MB DDR 400 RAM
2048 MB Page file on D:
ATI Radeon 9800 XT Video Card Catalyst Driver 5.1
SoundBlaster Audigy 2 ZS Platinum Sound Card
Adaptec 2930-R Ultra 320 SCSI Card
(2)Seagate Cheetah 15k RPM SCSI 320 HD
Plextor PX-708A CD/DVD ±R, RW Drive
Hitachi CD/DVD ROM Drive
Hitachi 19" CM751 CRT Monitor
Windows XP Home Edition Service Pack 2
Optimum On Line Cable Modem
I'm still seeking a solution.
mfried21
The post from donyuni was interesting. Ran the test - no problems.
Flash still crashes my system.
So... when will Macromedia step up to the plate?
Russ
with others over a year ago. Problem was never solved. Macromedia
sent my son on wild goose chases to blame microsoft and to the people
at Powerleap. Powerleap even sent a replacement processor. It is a
known fact that some people (including my son) who have upgraded their
processor to a Powerleap model experience a problem with Flash.OCX and
Internet Explorer Crashing. When they put the slower processor back in
the IE Flash crash disappears. Hope this might help some you explain
some of your crashes.
Also, An interesting note. Of all the software in the PC world why is
it only flash.ocx crashing with IE and Firefox?
A work arround is available with the latest update of IE. Just Click on
tools then on manage addons then disable shockway object. This will
stop the crashed but unfortunately you will not be able to see or hear
flash objects.
One last thought. I dont think you will see much action from
Macromedia. They have had plenty of time to research the problem and
to solve it.
RARBAR
schav
I have a Powerleap 1.4 Ghz on my Dell and had experienced this
Flash.ocx problem as well. Any browser that uses Flash 6 or 6 will then
get this crash.
I have NOT solved this problem but have an inkling on what is possibly
a solution for you and a decent workaround.
I did some extensive scouring on the web and it seems that with some
particular motherboards (at least the one that Dell used) there is some
incompatibility with AGP-type graphics cards and the Powerleap CPU that
is seen in the Flash.ocx error.
I did find one person, who then switched from his AGP graphics card to
a PCI-based card, and the problem was resolved.
Unfortunately, I didn't miss Flash that much to buy an older
PCI-graphics card for a workaround.
So, my workaround that I use is to:
1) Uninstall any current installation of Flash (6 or 7 are the buggy
ones):http://www.macromedia.com/shockwave/download/alternates/
2) Download and unzip Flash 5
(http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_14266)
- Unzip into your C:\windows\system32\Macromed\Flash folder.
3) Register the OCX, from your DOS prompt in that folder: regsvr32
flash.ocx (or whatever the exact .ocx filename is there)
Now your IE will support MOST flash content on the web. I'd say about
70% is compatible and will show up fine. Unfortunately, you will still
run into some pages that prompt you to install the latest, but you'll
have to just deal with pressing No in these situations.
This has been a decent workaround for me for about a year now. One
almost gets used to clicking that "Do you want to install Flash 7?"
prompt after awhile, especially if you are used to closing all those
damn popup windows these days. I guess this is something you'll have to
live with until you get a new CPU/PC...
Good luck!
Larryjg364
Larryjg364
having a problem with my RAM. I did the Windows Memory Diagnostic Test,
http://oca.microsoft.com/en/windiag.asp
and found that my RAM had problems. After returning and putting the new
RAM modules in, ALL problems, including the Flash one disappeared! Is
it coincidental or was that actually the problem?
As my problem is now resolved, I would suggest to others to test your
RAM. As the above RAM test is free and offered by Microsoft, try it out
and see what happens. Can't hurt!
sgtg71
Macromedia feels that the problem is with the hardware and they suggest that I
follow FanLovi's advise and underclock my system. I'm not even going to fake
knowing how to do that. I'm at an absolute lose as to what to do. Please,
Macromedia, there must be some fix to this continous error. It occurs on every
webpage or software program that requires flash.
Dirk Gently
I've followed this thread avidly as one of my client's (VIA Chipset)
machines has exactly the same problem. Flash.ocx error, Explorer
Crashes, BSOD's (IRQL_NOT_LESS_OR_EQUAL) and automatic
reboots/shutdowns. (I have tried all the previous suggestions mentioned
so far)
Finally fixed the problem today by installing DirectX 9.0c.
It seems Flash Player 7 requires some of the advanced graphical support
offered by this latest patch. To test the fix I have now set-up two
identical machines on the same chipset (VIA KM400) and successfully
patched both. Good Luck.
System Spec:
Win XP Pro (SP1 and SP2 both tested and working)
Abit VA-10 KM400 VIA 4in1 Service Pack 4.53
VIA S3G KM400/KN400 Integrated GFX - Driver: 6.14.10.55 & DirectX 9.0c
VIA AC'97 Enhanced Audio Controller - Driver: 6.14.1.3870
AMD Sempron 2300+
TwinMos 256MB PC2700 RAM
Maxtor Diamondmax Plus 8 40Gb HDD
DirectX 9.0c Websetup:
http://www.microsoft.com/downloads/details.aspx?FamilyID=0a9b6820-bfbb-4799-9908-d418cdeac197&displaylang=en&Hash=DBBFB6D
DirectX 9.0c Full Redistributable Download:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9226a611-62fe-4f61-aba1-914185249413&displaylang=en&Hash=DBBFB6D
VIA Service Pack 4.53:
http://www.abit-usa.com/products/mb/drivers.php?categories=1&model=136
caledor
realised im not the only one with the problem.
wish id never upgraded now, im just waiting for someone to get their finger
out and fix it. (btw the error also occours on online games)
barongimpy
Nightmare..
caledor
caledor
Ghosthunter007
First why it happens:
WHen you install Windows XP SP2 you are installing a collection of security
patches.
This install locks down your current Desktop and the profile of the user
account you installed SP2 with.
Now here is the work around. You replace the version 7 Flash.ocx file with a
version 6 ocx
Or you can create a new user account on your system, by creating a new user
account on the system, that will generate a new profile which is not
restricting the use of the Flash.ocx file.
**//What is happening here is your profile can not let the flash.ocx version 7
write to its self so it errors out. I am sure Macromedia will have a fix for
this sortly....**//
Or you can search the Microsoft knowledge base for the registry fix to unlock
your profile. I will repost if I find the Article again.
For Java/flash coders if you experience this error when you code in the
-close- button
Use this code on the parent window and not the Child or framed windows
(Example: onClick="javascript:window.close(); )
Do not use (onClick="Javascript:window.close(),("_parent") From a framed or
child window.)
Unless you are going to use a dhtml coding tags.
ASP code for -close- not affected.
Ghosthunter007
Hello, Ok I have found another why to correct the Flash.ocx error with out
replacing the flash.ocx (ver 7) with Flash.ocx (ver6)
You can do a complete profile cleaning.
Steps:
Make sure you can view hidden files in your folder options.
1. Browse to your C:\Document and Settings\YourProfile\Local Settings\
You will want to delete all the contents in the following folders once you are
in Local Settings
/Temp
/Temporary Internet
/Cache
2. All though not necessary to delete it is a good step to take.
Browse to C:\Document and Settings\YourProfile\Application Data\
Delete this folder and all contents in it.
/Macromed
Dont worry this folder will be recreated.
Final Step.
Browse to C:\Windows\system32\Macromed\Flashplayer
Rename the Flash.ocx to Flash.ocx.7 and delete the swflash.ocx
Now run the getflash.exe to acquire a new Flash.ocx from the Macromedia
website
What you are doing here is installing a clean Flash.ocx (ver.7) file.
This will correct the error. I have successfully performed these steps on 5
systems that have experienced the Flash.ocx IE fault error.
Thank you
Ghosthunter007
drakulich
flash-crash. Then I really started fiddling with my old one, because we wanted
to put it in my daughter's room. New memory, new video card, new formatted HD,
new XP install (with SP2 installed BEFORE I installed Flash). Damn thing
crashed again. So I tried this: disabled the AC'97 onboard audio in my bios.
Guess what? No more flash-crash. Only problem now is that the computer
doesn't have sound (daughter won't be happy). I'm going to try to install
another sound card when I find one, but I think I've nipped this in the bud. I
imagine that at least 3 people on this thread should try the same (disable
AC'97). Let me know what happens.
tlowell
Although admitedly my computer is now much more stable, flash is still crashing
my browser. At least now it's manageable where as before I it wasn't. I
disabled my AC'97 and installed a spare SB Live! I had. This has dramatically
reduced how soon / frequency of the crashes, however, I am still crashing.
drakulich, are you sure you didn't jump the gun on assuming it was completely
fixed? ;) I did, but that's because I was used to flash crashing so soon after
hitting a flash site. Now I can on a flash site, or multiple sites for a good
half hour or so before flash crashes.
drakulich
that might cause errors to begin occurring again. My daughter surfed the
"Barbie & Friends" website for over an hour last night, which is chock full of
flash (and used to crash us immediately). We never had a crash. However, I
will report back once I have installed a PCI soundcard, and let everyone know
if the good luck holds.
mfried21
really dragging their feet on this one. Those of us with older machines deserve
the same stable applications as those with new machines. How about a fix!
tlowell
I got. Looks like we won't see this problem fixed until the next release of the
player, which they won't say when :(. Thank you for contacting Macromedia
Technical Support. The problem has been escalated to the product team.
Currently I cannot say whether a fix has been found or not. Nonetheless a fix
will not be implemented in the Player until a new release is issued. Due to
restrictions on my NDA clause in my employment contract I cannot mention when
a new player is being released. The easiest way to know when a Player is
available simply watch our website here:
http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=Shockwave
Flash I hope this helps you. Please feel free to contact technical support
if you have any additional questions.
Ghosthunter007
Tried this. Still reboot when I visit any site with Flash content.
The fix i mentioned above was not for a reboot issue, it is meant to be a work
around to get IE to work with sites that have Flash.
I am still working on a complete, fix and should have it posted by months end.
But looks like there is talk about Macromedia getting bought out by Adobe.....
Ghosthunter007
Criptak
problem fixed and think I have figured out what happened to cause mine.
I believe my issue resulted from having the flash plugin for IE installed
before I installed my Macromedia. As an earlier poster stated, the flash.ocx
was "locked" and wasn't written over when I installed my Macromedia Software.
To fix the problem, I did follow the posting about cleaning out my user files
(something I regularly do anyway), but my flash.ocx was still viewed as in use
and couldn't be deleted or renamed.
I then tried to remove it manually by doing the following:
1. Quit Internet Explorer, if it is open.
2. From the Start menu, choose Search> Files or Folders and search for
flash.ocx (if you are removing Macromedia Flash Player 6) or swflash.ocx (if
you are removing Macromedia Flash Player 5 or earlier).
Note: The name of the ActiveX control changed with version 6 to "flash.ocx".
3. Note the path to the file. The path is typically:
C:\Windows\System\Macromed\Flash on Windows 95, 98 or WinME;
C:\WinNT\System32\Macromed\Flash on Windows NT or 2000;
C:\Windows\System32\Macromed\Flash on Windows XP.
If more than one copy of the file is found, note the paths to all copies of
the file.
4. Select Start> Run.
5. In the Open field, enter the following command:
regsvr32 {path} \ {filename} /u
Replace {path} with the path to the filename noted from step 3.
Replace {filename} with the filename noted from step 2.
For example, if you're uninstalling the Macromedia Flash Player 6 ActiveX
control on Windows 2000, the path would be:
regsvr32 C:\WinNT\System32\Macromed\Flash\flash.ocx /u
6. Click OK. You should get a RegSvr32 dialog box stating that the executable
succeeded. If it failed, double check the path and file name for your system.
7. Select Start> Find Files or Folders and enter flash.ocx (if you are
removing Macromedia Flash Player 6) or swflash.ocx (if you are removing
Macromedia Flash Player 5).
8. Right-click on the found file and choose Delete from the context
(right-click) menu. If more than one copy of the file exists, delete each one.
9. Search for swflash.inf using Windows Find utility (Start > Find > Files or
Folders). This file is used during the installation of the Macromedia Flash
Player ActiveX control.
10. Right-click on the file and choose Delete.
11. Restart the machine.
However, the file was still viewed as being in use. So I just loaded up the
machine in Safe Mode (F8), and deleted the file (after running the above
command one more time to be safe). Rebooted. Made sure Macromedia Flash
worked, then went on the Internet and went to site that required flash and
downloaded the plugin. And Voila, no more problem.
Hope this is of some help to any people still experiencing the problem.
threatster
pitbullpup
It is found at:
<http://www.macromedia.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.tn_1
2727&extid=tn_12727&dialogID=8402259>
/pitbullpup
drakulich
my onboard audio (AC'97), I had reported the problem had disappeared. Several
weeks later, I installed a brand new SB card, and alas the problem reoccurred,
albeit with lesser frequency. Oh well.
mfried21
daughter is going to college. Broke out the old machine. Came here to see if
the problem had been fixed. Guess not.
I am amazed it has taken this long. Someone has to have an answer.
To refresh: With Flash 7 installed on my Compaq with XP/sp2, all web sites
with Flash content causes my computer to reboot.
How about some help
Chicago_Internetter
encountered a total computer crash, I was getting FREQUENT crashes of I.E. 6
with "flash.ocx" indicated as the problem. I believe I have corrected the
trouble. I booted in "safe" mode (during power-up sequence on my computer
this is done by depressing and holding the 'F8' key, though that may vary among
machines), then deleted the "Macromed" file folder from the Windows System 32
folder. (Access C: drive, drill down to Windows, then System32 folder). I then
re-booted back into regular mode, downloaded and re-installed Flash player from
Macromedia's download page.... now it's working fine.
mostlyliquid
-John