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Google Mobile Ads SDK Developers

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Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK across AdMob and Ad Manager. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

0 selected

Eric Leichtenschlag (Mobile Ads SDK Team)

4/13/18

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

unread,locked,

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

4/13/18

Eric Leichtenschlag (Mobile Ads SDK Team)

4/13/18

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

unread,locked,

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

4/13/18

Eric Leichtenschlag (Mobile Ads SDK Team)

12/8/14

*** PLEASE READ BEFORE POSTING *** Tips on posting game engine questions

Hello, You are in the game engines category. If you're looking for another category, visit the

unread,locked,

*** PLEASE READ BEFORE POSTING *** Tips on posting game engine questions

Hello, You are in the game engines category. If you're looking for another category, visit the

12/8/14

View more pinned conversations

wudy Zou, Mobile Ads SDK Forum Advisor2

9:20 AM

Android NPE Crash on MobileAds.initialize() with SDK 24.4.0 on specific devices

Hi , Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

unread,

Android NPE Crash on MobileAds.initialize() with SDK 24.4.0 on specific devices

Hi , Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

9:20 AM

Semyon Zadorozhnyi, Mobile Ads SDK Forum Advisor2

7:01 AM

NullPointerException in play-services-ads during MobileAds.initialize() when app is inactive with onTrimMemory triggered

Hi, Thank you for contacting the Mobile Ads SDK Support team. It's always recommended to use the

unread,

NullPointerException in play-services-ads during MobileAds.initialize() when app is inactive with onTrimMemory triggered

Hi, Thank you for contacting the Mobile Ads SDK Support team. It's always recommended to use the

7:01 AM

Thunder Tech Dev, Mobile Ads SDK Forum Advisor2

3:29 AM

AdMob suddenly stopped showing ad requests — no policy issue and no app update

Hi, Thank you for contacting the Mobile Ads SDK Support team. I would recommend you to check the

unread,

AdMob suddenly stopped showing ad requests — no policy issue and no app update

Hi, Thank you for contacting the Mobile Ads SDK Support team. I would recommend you to check the

3:29 AM

Andrei Alexandru, … dimakriper20076

12:12 AM

Admob Social Casino Games Ads

Salut à tous, je voulais améliorer mon système audio, mais je n'arrivais pas à économiser assez.

unread,

Admob Social Casino Games Ads

Salut à tous, je voulais améliorer mon système audio, mais je n'arrivais pas à économiser assez.

12:12 AM

哈哈不想哈哈, … Mobile Ads SDK Forum Advisor10

Oct 24

Admob Interstitial AD delay close

Hi, Thank you for providing the requested information. I executed the sample project you provided on

unread,

Admob Interstitial AD delay close

Hi, Thank you for providing the requested information. I executed the sample project you provided on

Oct 24

Oct 24

Mediation Group Save Error After A/B Test - Urgent

Dear Google Mobile Ads SDK Support Team, Issue: Since completing our A/B test, any modification to

unread,

Mediation Group Save Error After A/B Test - Urgent

Dear Google Mobile Ads SDK Support Team, Issue: Since completing our A/B test, any modification to

Oct 24

Hyungon Kim, Mobile Ads SDK Forum Advisor5

Oct 23

Banner is being cropped with Prebid

Hi, Thank you for getting back to us Since the behavior occurs only when a Prebid bid wins and is

unread,

Banner is being cropped with Prebid

Hi, Thank you for getting back to us Since the behavior occurs only when a Prebid bid wins and is

Oct 23

蒲俊平, Mobile Ads SDK Forum Advisor2

Oct 23

AdMob Native Ad return no fill

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

unread,

AdMob Native Ad return no fill

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

Oct 23

Sujeong Ko, Mobile Ads SDK Forum Advisor2

Oct 23

Rewarded Interstitial Ad Units Serving Non-Skippable Video Ads

Hi, Thank you for contacting the Mobile Ads SDK Support team. According to the Google Mobile Ads SDK

unread,

Rewarded Interstitial Ad Units Serving Non-Skippable Video Ads

Hi, Thank you for contacting the Mobile Ads SDK Support team. According to the Google Mobile Ads SDK

Oct 23

Vishwajith Shettigar, Mobile Ads SDK Forum Advisor7

Oct 22

Clarification on using both play-services-ads and play-services-ads-lite SDK 24.6.0

Hello Vishwajith, Thanks for reaching out. We don't have documentation for including both the

unread,

Clarification on using both play-services-ads and play-services-ads-lite SDK 24.6.0

Hello Vishwajith, Thanks for reaching out. We don't have documentation for including both the

Oct 22

Lee Holmes, … Mobile Ads SDK Forum Advisor13

Oct 22

UMP kills the application after a render process crash, destroying services

That's awesome to hear about the update, thanks for taking a look! I'll post in here again

unread,

UMP kills the application after a render process crash, destroying services

That's awesome to hear about the update, thanks for taking a look! I'll post in here again

Oct 22

devflo...@gmail.com, … Rakib Khan17

Oct 22

AdMob ad load triggers unwanted redirect to Google Play Store

On Fri, 17 Oct 2025, 9:57 pm Rakib Khan, <md.abdurr...@gmail.com> wrote: this account my

unread,

AdMob ad load triggers unwanted redirect to Google Play Store

On Fri, 17 Oct 2025, 9:57 pm Rakib Khan, <md.abdurr...@gmail.com> wrote: this account my

Oct 22

Liran Barsisa, Mobile Ads SDK Forum Advisor6

Oct 21

Bug: unable to get adChoicesInfo from some ad-networks properly for native ads

Hi, Thanks for getting back to us. The getAdChoicesInfo() attribute returns a list of images for the

unread,

Bug: unable to get adChoicesInfo from some ad-networks properly for native ads

Hi, Thanks for getting back to us. The getAdChoicesInfo() attribute returns a list of images for the

Oct 21

安西誠, Mobile Ads SDK Forum Advisor2

Oct 21

App-ads.txt not verified for my app for over a week

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that If you just listed

unread,

App-ads.txt not verified for my app for over a week

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that If you just listed

Oct 21

손병우, Mobile Ads SDK Forum Advisor2

Oct 21

Fatal Exception: java.lang.NoSuchMethodError No static method is(Ljava/lang/String;I)Z in class Landroid/util/Log; or its super classes (declaration of 'android.util.Log' appears in /system/framework/framework.jar!classes3.dex) com.google.android.gms

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

unread,

Fatal Exception: java.lang.NoSuchMethodError No static method is(Ljava/lang/String;I)Z in class Landroid/util/Log; or its super classes (declaration of 'android.util.Log' appears in /system/framework/framework.jar!classes3.dex) com.google.android.gms

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

Oct 21

Liran Barsisa, Mobile Ads SDK Forum Advisor2

Oct 21

Bug: "Test creative types" values don't seem to work, don't have explanation, and also miss some ad-formats

Hi Liran, Thank you for contacting the Mobile Ads SDK Support team. I will check with the team and

unread,

Bug: "Test creative types" values don't seem to work, don't have explanation, and also miss some ad-formats

Hi Liran, Thank you for contacting the Mobile Ads SDK Support team. I will check with the team and

Oct 21

손병우, Mobile Ads SDK Forum Advisor2

Oct 17

Android : Fatal Exception: java.lang.Exception: AndroidJavaException : java.lang.NullPointerException: Attempt to invoke interface method 'void com.google.android.gms.ads.internal.client.zzck.zzo(com.google.android.gms.internal.ads.zzbpq)' on a null

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

unread,

Android : Fatal Exception: java.lang.Exception: AndroidJavaException : java.lang.NullPointerException: Attempt to invoke interface method 'void com.google.android.gms.ads.internal.client.zzck.zzo(com.google.android.gms.internal.ads.zzbpq)' on a null

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

Oct 17

Mobile Ads SDK Forum Advisor

Oct 17

RE: [google-admob-ads-sdk] (ios) mediation stopped showing unity, applovin, ironsource; only admob serves,

Hi, Thank you for contacting the Mobile Ads SDK Support team. I'm deleting the thread from the

unread,

RE: [google-admob-ads-sdk] (ios) mediation stopped showing unity, applovin, ironsource; only admob serves,

Hi, Thank you for contacting the Mobile Ads SDK Support team. I'm deleting the thread from the

Oct 17

テスト, Mobile Ads SDK Forum Advisor3

Oct 17

Can't find my iOS app from AdMob link

Hi, Thank you for contacting the Mobile Ads SDK support team. The application is now able to link

unread,

Can't find my iOS app from AdMob link

Hi, Thank you for contacting the Mobile Ads SDK support team. The application is now able to link

Oct 17

Liran Barsisa, Mobile Ads SDK Forum Advisor5

Oct 16

Bug: native test ads don't match what they are published about

I tried "text_display", "partial_slot", "text_app_install", "

unread,

Bug: native test ads don't match what they are published about

I tried "text_display", "partial_slot", "text_app_install", "

Oct 16

Romain Bitard, Mobile Ads SDK Forum Advisor4

Oct 16

Change the app id programatically in unity

Ok, thank you. Have a great day On Thu, 16 Oct 2025 at 14:58, Mobile Ads SDK Forum Advisor <

unread,

Change the app id programatically in unity

Ok, thank you. Have a great day On Thu, 16 Oct 2025 at 14:58, Mobile Ads SDK Forum Advisor <

Oct 16

Oct 15

native format text variable restrictions

dear gam-support: i'm asking about the text type HERE. 1. what's the maximum size? 2. are

unread,

native format text variable restrictions

dear gam-support: i'm asking about the text type HERE. 1. what's the maximum size? 2. are

Oct 15

哈哈不想哈哈, Mobile Ads SDK Forum Advisor2

Oct 15

About the problem that the AppOpen ads is not full screen

Hi, Thank you for contacting the Mobile Ads SDK Support team. This is expected behaviour and the app

unread,

About the problem that the AppOpen ads is not full screen

Hi, Thank you for contacting the Mobile Ads SDK Support team. This is expected behaviour and the app

Oct 15

张桓, Mobile Ads SDK Forum Advisor3

Oct 15

After upgrading admob from 24.0.0 to 24.2.0 and above, all ad requests are nofill

Hi, Thank you for getting back to us. I have executed our Sample project in the physical device with

unread,

After upgrading admob from 24.0.0 to 24.2.0 and above, all ad requests are nofill

Hi, Thank you for getting back to us. I have executed our Sample project in the physical device with

Oct 15

Keith Urbahn, Mobile Ads SDK Forum Advisor2

Oct 14

Duplicate ? Publisher IDs

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you please provide the two AdMob

unread,

Duplicate ? Publisher IDs

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you please provide the two AdMob

Oct 14

Liran Barsisa, Mobile Ads SDK Forum Advisor4

Oct 14

Request: for all ad formats, handle RTL strings better

Hi Liran, I checked from our side and ads are coming perfectly when serving from AdMob. I need

unread,

Request: for all ad formats, handle RTL strings better

Hi Liran, I checked from our side and ads are coming perfectly when serving from AdMob. I need

Oct 14

megur0, … Mobile Ads SDK Forum Advisor9

Oct 14

"your details don't match the information in your AdMob" in app-ads.txt verification is not resolved

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

unread,

"your details don't match the information in your AdMob" in app-ads.txt verification is not resolved

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

Oct 14

Sawan Sihag, Mobile Ads SDK Forum Advisor2

Oct 14

Relinking iOS app in admob not getting veirified

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

unread,

Relinking iOS app in admob not getting veirified

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

Oct 14

N, … قوت القحطاني4

Oct 14

No ads are shown

Hi, in the mean time I realized that the problem occurred because of a missing proguard rule. I set

unread,

No ads are shown

Hi, in the mean time I realized that the problem occurred because of a missing proguard rule. I set

Oct 14

Mobile Ads SDK Forum Advisor, Owen Gonzalez2

Oct 14

RE: [google-admob-ads-sdk] 보상형 광고 샘플 앱 id로 광고 로드 실패

Muchisimas gracias google El mar, 14 de oct de 2025, 03:23, 'Mobile Ads SDK Forum Advisor'

unread,

RE: [google-admob-ads-sdk] 보상형 광고 샘플 앱 id로 광고 로드 실패

Muchisimas gracias google El mar, 14 de oct de 2025, 03:23, 'Mobile Ads SDK Forum Advisor'

Oct 14

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