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Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK across AdMob and Ad Manager. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

0 selected

Eric Leichtenschlag (Mobile Ads SDK Team)

4/13/18

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

unread,locked,

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

4/13/18

Eric Leichtenschlag (Mobile Ads SDK Team)

4/13/18

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

unread,locked,

Introducing the AdMob Product Forum

Hello AdMob developers, To help answer product related questions, we are excited to share that AdMob

4/13/18

Eric Leichtenschlag (Mobile Ads SDK Team)

12/8/14

*** PLEASE READ BEFORE POSTING *** Tips on posting game engine questions

Hello, You are in the game engines category. If you're looking for another category, visit the

unread,locked,

*** PLEASE READ BEFORE POSTING *** Tips on posting game engine questions

Hello, You are in the game engines category. If you're looking for another category, visit the

12/8/14

View more pinned conversations

Hyungon Kim, Mobile Ads SDK Forum Advisor2

5:23 PM

Banner is being cropped with Prebid

Hi, Thank you for contacting the Mobile Ads SDK Support team. I've reviewed your repository and

unread,

Banner is being cropped with Prebid

Hi, Thank you for contacting the Mobile Ads SDK Support team. I've reviewed your repository and

5:23 PM

Vishwajith Shettigar, Mobile Ads SDK Forum Advisor7

1:07 PM

Clarification on using both play-services-ads and play-services-ads-lite SDK 24.6.0

Hello Vishwajith, Thanks for reaching out. We don't have documentation for including both the

unread,

Clarification on using both play-services-ads and play-services-ads-lite SDK 24.6.0

Hello Vishwajith, Thanks for reaching out. We don't have documentation for including both the

1:07 PM

Lee Holmes, … Mobile Ads SDK Forum Advisor13

5:34 AM

UMP kills the application after a render process crash, destroying services

That's awesome to hear about the update, thanks for taking a look! I'll post in here again

unread,

UMP kills the application after a render process crash, destroying services

That's awesome to hear about the update, thanks for taking a look! I'll post in here again

5:34 AM

devflo...@gmail.com, … Rakib Khan17

1:51 AM

AdMob ad load triggers unwanted redirect to Google Play Store

On Fri, 17 Oct 2025, 9:57 pm Rakib Khan, <md.abdurr...@gmail.com> wrote: this account my

unread,

AdMob ad load triggers unwanted redirect to Google Play Store

On Fri, 17 Oct 2025, 9:57 pm Rakib Khan, <md.abdurr...@gmail.com> wrote: this account my

1:51 AM

Liran Barsisa, Mobile Ads SDK Forum Advisor6

Oct 21

Bug: unable to get adChoicesInfo from some ad-networks properly for native ads

Hi, Thanks for getting back to us. The getAdChoicesInfo() attribute returns a list of images for the

unread,

Bug: unable to get adChoicesInfo from some ad-networks properly for native ads

Hi, Thanks for getting back to us. The getAdChoicesInfo() attribute returns a list of images for the

Oct 21

安西誠, Mobile Ads SDK Forum Advisor2

Oct 21

App-ads.txt not verified for my app for over a week

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that If you just listed

unread,

App-ads.txt not verified for my app for over a week

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that If you just listed

Oct 21

손병우, Mobile Ads SDK Forum Advisor2

Oct 21

Fatal Exception: java.lang.NoSuchMethodError No static method is(Ljava/lang/String;I)Z in class Landroid/util/Log; or its super classes (declaration of 'android.util.Log' appears in /system/framework/framework.jar!classes3.dex) com.google.android.gms

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

unread,

Fatal Exception: java.lang.NoSuchMethodError No static method is(Ljava/lang/String;I)Z in class Landroid/util/Log; or its super classes (declaration of 'android.util.Log' appears in /system/framework/framework.jar!classes3.dex) com.google.android.gms

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

Oct 21

Liran Barsisa, Mobile Ads SDK Forum Advisor2

Oct 21

Bug: "Test creative types" values don't seem to work, don't have explanation, and also miss some ad-formats

Hi Liran, Thank you for contacting the Mobile Ads SDK Support team. I will check with the team and

unread,

Bug: "Test creative types" values don't seem to work, don't have explanation, and also miss some ad-formats

Hi Liran, Thank you for contacting the Mobile Ads SDK Support team. I will check with the team and

Oct 21

손병우, Mobile Ads SDK Forum Advisor2

Oct 17

Android : Fatal Exception: java.lang.Exception: AndroidJavaException : java.lang.NullPointerException: Attempt to invoke interface method 'void com.google.android.gms.ads.internal.client.zzck.zzo(com.google.android.gms.internal.ads.zzbpq)' on a null

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

unread,

Android : Fatal Exception: java.lang.Exception: AndroidJavaException : java.lang.NullPointerException: Attempt to invoke interface method 'void com.google.android.gms.ads.internal.client.zzck.zzo(com.google.android.gms.internal.ads.zzbpq)' on a null

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to use the

Oct 17

Mobile Ads SDK Forum Advisor

Oct 17

RE: [google-admob-ads-sdk] (ios) mediation stopped showing unity, applovin, ironsource; only admob serves,

Hi, Thank you for contacting the Mobile Ads SDK Support team. I'm deleting the thread from the

unread,

RE: [google-admob-ads-sdk] (ios) mediation stopped showing unity, applovin, ironsource; only admob serves,

Hi, Thank you for contacting the Mobile Ads SDK Support team. I'm deleting the thread from the

Oct 17

テスト, Mobile Ads SDK Forum Advisor3

Oct 17

Can't find my iOS app from AdMob link

Hi, Thank you for contacting the Mobile Ads SDK support team. The application is now able to link

unread,

Can't find my iOS app from AdMob link

Hi, Thank you for contacting the Mobile Ads SDK support team. The application is now able to link

Oct 17

Liran Barsisa, Mobile Ads SDK Forum Advisor5

Oct 16

Bug: native test ads don't match what they are published about

I tried "text_display", "partial_slot", "text_app_install", "

unread,

Bug: native test ads don't match what they are published about

I tried "text_display", "partial_slot", "text_app_install", "

Oct 16

Romain Bitard, Mobile Ads SDK Forum Advisor4

Oct 16

Change the app id programatically in unity

Ok, thank you. Have a great day On Thu, 16 Oct 2025 at 14:58, Mobile Ads SDK Forum Advisor <

unread,

Change the app id programatically in unity

Ok, thank you. Have a great day On Thu, 16 Oct 2025 at 14:58, Mobile Ads SDK Forum Advisor <

Oct 16

Oct 15

native format text variable restrictions

dear gam-support: i'm asking about the text type HERE. 1. what's the maximum size? 2. are

unread,

native format text variable restrictions

dear gam-support: i'm asking about the text type HERE. 1. what's the maximum size? 2. are

Oct 15

哈哈不想哈哈, Mobile Ads SDK Forum Advisor2

Oct 15

About the problem that the AppOpen ads is not full screen

Hi, Thank you for contacting the Mobile Ads SDK Support team. This is expected behaviour and the app

unread,

About the problem that the AppOpen ads is not full screen

Hi, Thank you for contacting the Mobile Ads SDK Support team. This is expected behaviour and the app

Oct 15

张桓, Mobile Ads SDK Forum Advisor3

Oct 15

After upgrading admob from 24.0.0 to 24.2.0 and above, all ad requests are nofill

Hi, Thank you for getting back to us. I have executed our Sample project in the physical device with

unread,

After upgrading admob from 24.0.0 to 24.2.0 and above, all ad requests are nofill

Hi, Thank you for getting back to us. I have executed our Sample project in the physical device with

Oct 15

Keith Urbahn, Mobile Ads SDK Forum Advisor2

Oct 14

Duplicate ? Publisher IDs

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you please provide the two AdMob

unread,

Duplicate ? Publisher IDs

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you please provide the two AdMob

Oct 14

Liran Barsisa, Mobile Ads SDK Forum Advisor4

Oct 14

Request: for all ad formats, handle RTL strings better

Hi Liran, I checked from our side and ads are coming perfectly when serving from AdMob. I need

unread,

Request: for all ad formats, handle RTL strings better

Hi Liran, I checked from our side and ads are coming perfectly when serving from AdMob. I need

Oct 14

megur0, … Mobile Ads SDK Forum Advisor9

Oct 14

"your details don't match the information in your AdMob" in app-ads.txt verification is not resolved

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

unread,

"your details don't match the information in your AdMob" in app-ads.txt verification is not resolved

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

Oct 14

Sawan Sihag, Mobile Ads SDK Forum Advisor2

Oct 14

Relinking iOS app in admob not getting veirified

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

unread,

Relinking iOS app in admob not getting veirified

Hi, Thank you for contacting the Mobile Ads SDK Support team. It is important to follow AdMob

Oct 14

N, … قوت القحطاني4

Oct 14

No ads are shown

Hi, in the mean time I realized that the problem occurred because of a missing proguard rule. I set

unread,

No ads are shown

Hi, in the mean time I realized that the problem occurred because of a missing proguard rule. I set

Oct 14

Mobile Ads SDK Forum Advisor, Owen Gonzalez2

Oct 14

RE: [google-admob-ads-sdk] 보상형 광고 샘플 앱 id로 광고 로드 실패

Muchisimas gracias google El mar, 14 de oct de 2025, 03:23, 'Mobile Ads SDK Forum Advisor'

unread,

RE: [google-admob-ads-sdk] 보상형 광고 샘플 앱 id로 광고 로드 실패

Muchisimas gracias google El mar, 14 de oct de 2025, 03:23, 'Mobile Ads SDK Forum Advisor'

Oct 14

yujin jin, Mobile Ads SDK Forum Advisor3

Oct 14

‘No ad to show’ error on iOS even when requesting test ads with my package in AdMob

Hi, Thank you for getting back to us. I have executed our Sample project with the provided details

unread,

‘No ad to show’ error on iOS even when requesting test ads with my package in AdMob

Hi, Thank you for getting back to us. I have executed our Sample project with the provided details

Oct 14

哈哈不想哈哈, Mobile Ads SDK Forum Advisor2

Oct 14

why no ad that test id again?

Hi, Thank you for contacting the Mobile Ads SDK Support team. This is a known issue and our team is

unread,

why no ad that test id again?

Hi, Thank you for contacting the Mobile Ads SDK Support team. This is a known issue and our team is

Oct 14

Hightlight digital music company, Mobile Ads SDK Forum Advisor4

Oct 14

I want to check my Bank account number on adsense account. - Google AdSense Community

Hi, As we mentioned earlier our support channel can only best assist you with regards to Google

unread,

I want to check my Bank account number on adsense account. - Google AdSense Community

Hi, As we mentioned earlier our support channel can only best assist you with regards to Google

Oct 14

Oct 14

Sample App ID Ad Load Error for Rewarded Ads

When I tested loading ads using the sample app ID (ca-app-pub-3940256099942544/5224354917) with a

unread,

Sample App ID Ad Load Error for Rewarded Ads

When I tested loading ads using the sample app ID (ca-app-pub-3940256099942544/5224354917) with a

Oct 14

Nikolas Spiridakis, … ch...@barrett.me.uk111

Oct 13

Interstitial Ads issue on Android 15

We've been waiting for this issue to be confirmed resolved before submitting about a dozen apps;

unread,

Interstitial Ads issue on Android 15

We've been waiting for this issue to be confirmed resolved before submitting about a dozen apps;

Oct 13

Saffron, Mobile Ads SDK Forum Advisor2

Oct 13

AdMob Test Ads Fail (Error 3 & Null ResponseInfo) While Live Ads Work — All Troubleshooting Done.

Hi, Thank you for contacting the Mobile Ads SDK Support team. I will check with the wider team and

unread,

AdMob Test Ads Fail (Error 3 & Null ResponseInfo) While Live Ads Work — All Troubleshooting Done.

Hi, Thank you for contacting the Mobile Ads SDK Support team. I will check with the wider team and

Oct 13

Sdoong, … Mobile Ads SDK Forum Advisor6

Oct 13

AdFailed code=3 msg=No fill.

Hi, I will check with the wider team and get back to you. In the meantime, your patience is

unread,

AdFailed code=3 msg=No fill.

Hi, I will check with the wider team and get back to you. In the meantime, your patience is

Oct 13

KK KK, Mobile Ads SDK Forum Advisor2

Oct 13

iOS: "Request Error: No ad to show." with Test Ad Unit ID (Unity)

Hi, Thank you for contacting the Mobile Ads SDK Support team. We already raised this issue with the

unread,

iOS: "Request Error: No ad to show." with Test Ad Unit ID (Unity)

Hi, Thank you for contacting the Mobile Ads SDK Support team. We already raised this issue with the

Oct 13

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