Workbench Error

[imran]

I was trying to insert some records using Workbench. It was a fairly
simple CSV with not too many records. I kept getting this error:

Invalid byte 1 of 1-byte UTF-8 sequence.

I tried many times, and failed. Then I was forced to download
dataloader and run the same steps using the same csv - it worked
without a hitch.

Workbench is a wonderful tool, and hopefully there is a simple fix to
the issue I was facing.

[Ryan Brainard]

Thanks for reporting this. This is caused by trying to insert from a
file with data that is not UTF-8 encoded. I have file an issue:

http://code.google.com/p/forceworkbench/issues/detail?id=578

However, you should be able to workaround this pretty easily by re-
saving your file with UTF-8 encoding. This will depend on way you
created your CSV, but most applications will give you can option to
choose the encoding when you save. You can also use an application
like Notepad++ or TextWrangler to convert between character encodings.