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"Personal Security" Spyware

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Dell Christopher

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Jan 29, 2010, 1:17:47 PM1/29/10
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Is anyone else having real problems getting rid of the "Personal Security"
spyware? I thought I had a good spyware removal method, but now I'm not so
sure anymore.

What I have been doing is running Malwarebytes in Safe Mode, then a second
time in Normal Mode. I also use Spybot Search & Destroy. Furthermore, I
turn System Restore off, then back on. I remember reading that this will
erase restore points, specifically System Volume Information locations where
spyware/viruses might be also. I also have been using the free AVG Home
Edition, with scans scheduled for twice a week. Lastly, I use the cleaner
and registry features of CCleaner.

Once I feel confident that "Personal Security" is gone (i.e. multiple
reboots, Internet browsing for several minutes), it sometimes comes right
back the next day. I'm hopeful that I can get some input from those with
more expertise on some additional removal steps to take, or perhaps a better
program(s) to use. Perhaps I need to stop using IE and consider Firefox or
Chrome?

All input is appreciated. Thanks!


siljaline

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Jan 29, 2010, 3:31:53 PM1/29/10
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Assuming this is the actual malware you are infected with, this is a guide to remove it.
<http://www.bleepingcomputer.com/virus-removal/remove-personal-security>

Your best bet is to create an account at the above Forum, if you do not have one already
and seek expert assistance.

This NG doesn't support HJT Logs, etc.

HTH

Silj

--
"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_

Smurf

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Feb 12, 2010, 12:40:44 PM2/12/10
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combofix might help pick up a secondary infection/rootkit that the others
are missing.


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