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Cannot access certain sites like Google, Hotmail

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hier...@hotmail.com

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Aug 7, 2005, 11:36:04 PM8/7/05
to
I've been having this problem for 2 weeks already. I can't access
www.google.com or log into my hotmail on my laptop at home. The
operations timed out. All other computers have no problems, including
the desktop accessible the same router at home. Certain other random
sites are inaccessible too.

I tried pinging www.google.com (which resolves to www.l.google.com at
66.102.7.147) and it failed. Then I tried pinging google.com
(216.239.57.99), and it worked.

I've read that it could be the QHost trojan, but i ran Symantec's
cleaning tool and it said none detected. I've also scanned with Spybot,
Ad-aware, and AVG Anti-Virus, but all were ok. I have ZoneAlarm running
all the time.

It fails on both IE and firefox.

Any clues?

Pastor Dave

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Aug 8, 2005, 12:04:40 AM8/8/05
to
On 7 Aug 2005 20:36:04 -0700, hier...@hotmail.com
spake thusly:

Other sites work fine on your laptop?

And do you have a popup blocker running?
You may have accidentally blocked those
sites. I've done that before, with Popup
Killer (you double click on the item in the
list of open windows, when you bring up
the Popup Killer window). and had to
remove them from the black list.

--

Pastor Dave

"If you believe what you like in the Gospel,
and reject what you like - it is not the Gospel
you believe, but yourselves." - St. Augustine

http://www.ecclesia.org/truth/solution.html

http://tinyurl.com/ce97m

alfresco

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Aug 8, 2005, 12:28:38 AM8/8/05
to

<hier...@hotmail.com> wrote in message
news:1123472164.2...@f14g2000cwb.googlegroups.com...
Go to TrendMicro and give their House Call for the Web a try.
It is free. K35454.


hier...@hotmail.com

unread,
Aug 8, 2005, 3:17:39 AM8/8/05
to
Thanks for the replies.

Yes, just about all other sites are ok. Google and Hotmail are the only
two I noticed cos i use them often.

Other than the browsers' build-in popup blockers, there's no separate
blocker that I'm aware of. So can't be such a concidence both browsers'
blockers blacklisted the same sites.

Pastor Dave

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Aug 8, 2005, 4:00:33 AM8/8/05
to
On 8 Aug 2005 00:17:39 -0700, hier...@hotmail.com
spake thusly:

Okay, that makes sense. Well, that is a weird one.

Are you running a router?

Also, I recommend you download the free version
of Spyware Doctor and scan. It's good at picking
up stuff like that.

It's tough to find the free version anymore, but I
can email it to you. It is free, after all. :)

It won't do real time scanning, but has all of the
scanning abilities. Make sure to update first
and I would boot into Safe Mode first.

This site claims to be the free version...

http://www.download.com/Spyware-Doctor/3000-8022_4-10293212.html

If that doesn't help. let me know. I will see if I can
be more helpful. But don't forget to answer the
router question.

It is unlikely that it is a router issue, since if you
had filtered your IP for port 80, you shouldn't
see any web sites at all.

Can you also please tell me all of the programs
that you have running at startup?

Charani

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Aug 8, 2005, 5:22:13 AM8/8/05
to

I've had that problem in the past with Hotmail and not being able to
access one of my accounts from my home PC. I could access the account
from any other computer and I could access my other Hotmail accounts
from home. It was just that one. That went on for about 6 months
before I could again access it from home. I've no idea why it
happened or why it stopped. I put it down to Hotmail playing silly so
n so's. I know a number of other people who have had similar problems
with Hotmail which have suddenly appeared, then disappeared without
them doing anything or changing any settings either before or after.

I've not had any problems with google, although I don't use
google.com.

GraemeD

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Aug 8, 2005, 5:49:18 AM8/8/05
to

<hier...@hotmail.com> wrote in message news:1123472164.2...@f14g2000cwb.googlegroups.com...

Not too sure about Google but I do know from experience that Hotmail does require Cookies to be fully enabled . Have you perhaps altered your Cookie settings recently
Graeme

Pastor Dave

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Aug 8, 2005, 6:46:26 AM8/8/05
to
On 8 Aug 2005 00:17:39 -0700, hier...@hotmail.com
spake thusly:

>Thanks for the replies.

You might also, just for kicks, try cleaning out your
temporary internet files and cookies and then try
it again in IE.

hier...@hotmail.com

unread,
Aug 8, 2005, 6:46:45 AM8/8/05
to
Thanks for all the replies and help. :)

Yes, I'm using a wireless router, but another computer at home
accessing the same router has no problems whatsoever.

I also don't suspect cookies to be the problem because I've not changed
any settings and it just stopped working (accessing hotmail and google)
one fine night. Besides, both IE and firefox don't work now.

I'll try to go back and try Spyware Doctor. I'll also try to get back
to your question about the startup programs.

(I'm now in my office, as i can't log into google to post questions in
here when at home. And tomorrow's a holiday here, so i'll try to get
back to you by Wednesday.)

You're right it's a weird one!

Message has been deleted

Pastor Dave

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Aug 8, 2005, 7:04:37 AM8/8/05
to
On 8 Aug 2005 03:46:45 -0700, hier...@hotmail.com
spake thusly:


>Thanks for all the replies and help. :)
>
>Yes, I'm using a wireless router, but another computer at home
>accessing the same router has no problems whatsoever.

IP filtering blocks a specific computer. But as I
said, if you had that enables for port 80, for your
laptop, you would see any web pages at all. :)


>I also don't suspect cookies to be the problem because I've not changed
>any settings and it just stopped working (accessing hotmail and google)
>one fine night. Besides, both IE and firefox don't work now.

Okay, but it wouldn't hurt. :)


>I'll try to go back and try Spyware Doctor. I'll also try to get back
>to your question about the startup programs.

Okay.


>(I'm now in my office, as i can't log into google to post questions in
>here when at home. And tomorrow's a holiday here, so i'll try to get
>back to you by Wednesday.)

Whenever. :)


>You're right it's a weird one!

Yup. :)

Pastor Dave

unread,
Aug 8, 2005, 7:05:38 AM8/8/05
to
On Mon, 8 Aug 2005 11:57:53 +0100, Far Canal
<m...@privacy.net> spake thusly:

>hier...@hotmail.com wrote

>Look at your Hosts file. See if they are listed there.

Good suggestion. I haven't heard of anything adding
Google though. Unless Yahoo is really hating them
right now and sent one out. :)

Alan

unread,
Aug 8, 2005, 8:45:09 PM8/8/05
to
I'll assume you are running a firewall. Have you checked the
firewall settings to see if somehow those sites are blocked?
Have you tried disabling the firewall and seeing if you can
connect to those sites?

hier...@hotmail.com

unread,
Aug 10, 2005, 2:02:55 AM8/10/05
to
I've tried just about everything.

Checked the Hosts file and only entry is localhost. Turned off my
Zonealarm and AVG anti-virus. Ran Spyware Doctor and cleaned up things
it detected. Have cleaned out cookies and cache. Cookies are turned on
also.

But problem persists!

Actually there was one time I shut down AVG anti-virus and suddenly i
could access www.google.com (but still not www.hotmail.msn.com). But
after playing around for a few minutes, the access was gone again. I
really suspect it's some DLL that's loaded by AVG and some other
programs, but I'm not sure again if it's really related to AVG cos
after I reboot again and shut down AVG, I still can't access google.

I have a screenshot of Startup Inspector for Windows showing my startup
programs. What's the email for this group so I can attach it?

Message has been deleted

hier...@hotmail.com

unread,
Aug 10, 2005, 6:55:46 AM8/10/05
to
Haha.. everyone else i know in singapore doesnt have this problem. ;)

Alan

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Aug 10, 2005, 2:59:48 PM8/10/05
to
hier...@hotmail.com wrote:
> Haha.. everyone else i know in singapore doesnt have this problem. ;)
>
Last piece of advice from me on this subject...
Uninstall (not disable) your firewall. See if the site is
accessible. If yes, you know where the problem is. If no, you
are still in the dark. Reinstall the firewall.
Message has been deleted

Dante Alighieri

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Aug 10, 2005, 7:46:24 PM8/10/05
to
Approx. 7 Aug 2005 20:36:04 -0700, someone calling themselves hier...@hotmail.com let their cat run across the keyboard resulting in:

:-)= I've been having this problem for 2 weeks already. I can't access
:-)= www.google.com or log into my hotmail on my laptop at home. The
:-)= operations timed out. All other computers have no problems, including
:-)= the desktop accessible the same router at home. Certain other random
:-)= sites are inaccessible too.
:-)=
:-)= I tried pinging www.google.com (which resolves to www.l.google.com at
:-)= 66.102.7.147) and it failed. Then I tried pinging google.com
:-)= (216.239.57.99), and it worked.
:-)=
:-)= I've read that it could be the QHost trojan, but i ran Symantec's
:-)= cleaning tool and it said none detected. I've also scanned with Spybot,
:-)= Ad-aware, and AVG Anti-Virus, but all were ok. I have ZoneAlarm running
:-)= all the time.
:-)=
:-)= It fails on both IE and firefox.
:-)=
:-)= Any clues?

I've heard other people having similar problem with Hotmail but never with Google.

Don't know if it would help to see which ports open and close when you are trying.

I heard of similar problem where a browser was blocked from going to mail.com and problem was solved
by routing the browser to mail01.com instead.

Very curious sitchiashun - I went to http://www.hotmail.com and got a sign-in page.
Closed browser. reopened and DPA2 could not go to hotmail.com, M$ has ID'd my computer
and blocked because nothing else was changed in that 10 - 15 seconds.
Ther's a way around that...

try: https://login.passport.net/uilogin ? Click the hotmail tab on the toolbar. [secure login?]

Nothing unusual went back & forth, not unusual for a Micro$ost site, that is.
msn and passport certificates don't pass test but I allowed them anyhoo (Moz/Firefox/DP2A]
Does IEand/or firewall have certificate acceptance control?
Or for IE, M$Windoze security level settings?


HTH

Pax Vobiscum

Dante Alighieri

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Aug 11, 2005, 6:33:40 PM8/11/05
to
Approx. Thu, 11 Aug 2005 01:46:24 +0200, someone calling themselves Dante Alighieri
<michel...@heavens.gate> let their cat run across the keyboard resulting in:

:-)= Very curious sitchiashun - I went to http://www.hotmail.com and got a sign-in page.
:-)= Closed browser. reopened and DPA2 could not go to hotmail.com, M$ has ID'd my computer
:-)= and blocked because nothing else was changed in that 10 - 15 seconds.
:-)= Ther's a way around that... Clean you registry, maybe?
:-)=
:-)= try: https://login.passport.net/uilogin ? Click the hotmail tab on the toolbar. [secure login?]

MicroSoft also installs some pretty nifty Active-X stuff that passes evryone's tests.
You might examine you registry files manually as they won't be picked up as malware.


Pax Vobiscum
Dan...@email.com

hier...@hotmail.com

unread,
Aug 11, 2005, 10:01:29 PM8/11/05
to
Thanks everyone for helping.

I've uninstalled the firewall. Still no luck. Reinstalled back. Still
no luck.

I'm at my wits end. Exhausted just about every suggestion (except the
really technical ones which i don't understand)... to no avail.

I notice that both www.google.com and www.hotmail.msn.com's ip starts
with 60-something. Then i pinged random sites starting with
60-something and it failed too. Could anything be restricting this ip
range?

leslie

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Aug 11, 2005, 11:01:25 PM8/11/05
to
hier...@hotmail.com wrote:
: Thanks everyone for helping.
:

Try public DNS servers; e.g.:


http://dns.widge.net/
Free DNS, Managed DNS, Backup DNS, web-based zone manager at dns.widge.net

http://www.opennic.unrated.net/public_servers.html
OpenNIC: Public Name Servers

http://www.granitecanyon.com/
The Public DNS Service


--Jerry Leslie
Note: les...@jrlvax.houston.rr.com is invalid for email

McSpreader

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Aug 12, 2005, 4:09:02 AM8/12/05
to
Dante Alighieri <michel...@heavens.gate> wrote in
news:1123717584.4af0ee5bf3885ab7310ec9cbf733bfe9@teranews:

> sitchiashun

= situation ?

Alan

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Aug 12, 2005, 12:18:49 PM8/12/05
to
It's highly likely that your TCP/IP settings are set to obtain
the DNS (nameserver) id's automatically. I.e., from your ISP. To
see if the problem rests with your ISP's nameserver, install Sam
Spade (http://static.samspade.org/ssw/spade114.exe). Configure it
to use a publicly available nameserver (e.g., I use
204.117.214.10) Then, using Sam Spade, try pinging the Google
and Hotmail sites. If that works, then the problem is with your
ISP nameserver.

hier...@hotmail.com

unread,
Aug 14, 2005, 3:05:38 AM8/14/05
to
Oh, google works now. I have no idea why.

But connection to www.hotmail.msn.com still doesn't, as well as some
other random sites i suspect. I can live with that for now though. :)

GZhouguo

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Aug 17, 2005, 1:09:17 PM8/17/05
to

I had such problem and posted message to ask you yesterday, but I don't
remember what website I surfed yesterday. Now I figured out my problem,
I am using Linksys wireless router, I checked this morning, I found
there was a record 64. as LAN.
I deleted it and it works now. I don't know why and who changed it?

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