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Venturi Software Crashes on XP System

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cjemison

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Oct 16, 2003, 4:31:51 PM10/16/03
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I am trying to install Verizon's Venturi software on a Windows XP
system will all updates installed. After the installation and reboot,
the machine is no longer functional. RPC fails on startup and
subsequently the machine starts the countdown to destruction. I have
found that there is enough time to run the Venturi uninstallation
utility before the service crashes again and I have to run the
"shutdown /a" command. With the program uninstalled, the machine
functions fine. Does anyone have any idea what this could be? I have
scoured
Verizons website with no reference to this problem. Only an issue
with an incompatibility with ISA Firewall. But that shouldn't crash
RPC should it?

Joe Rutledge

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Oct 16, 2003, 4:41:11 PM10/16/03
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I ran into a problem w/ XPHome and Venturi at startup or switching users
where it would essentially lockup.

Solution: First, do a CTRL, ALT, DEL to bring up Task Manager. Look for
VentC.exe and "end process". That should get you through the boot. Then,
Start, Run, type services.msc. Look for VentC.exe. Change it from auto to
manual. That should solve the problem. Did on my system.

Evidently something fails with it trying to load at startup. By setting it
to manual, it'll work fine by starting it when you need it.

Good luck!

Joe

"cjemison" <cjem...@sni.org> wrote in message
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penael

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Oct 16, 2003, 4:54:00 PM10/16/03
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Try the brains at 1-866-890-2357, option 3
or maybe 1-800-308-3282, option 4

cjem...@sni.org (cjemison) wrote in article
<43b1227c.03101...@posting.google.com>:

[posted via phonescoop.com]

Al Klein

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Oct 16, 2003, 9:24:07 PM10/16/03
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On 16 Oct 2003 13:31:51 -0700, cjem...@sni.org (cjemison) posted in
alt.cellular.verizon:

>I am trying to install Verizon's Venturi software on a Windows XP
>system will all updates installed. After the installation and reboot,
>the machine is no longer functional. RPC fails on startup and
>subsequently the machine starts the countdown to destruction.

I forgot the name, but that's a virus that was making the rounds a few
months ago. Verizon may be shipping infected software.

Ken

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Oct 17, 2003, 7:37:40 AM10/17/03
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Venturi 2.1 works fine on my XP machine. I did contact customer
support recently re: Venturi not starting automatically with QuickLink
Mobile. The fix: run the noauto.bat file in the Venturi2 folder.
Venturi now remains active all the time but can be toggled off from
within its GUI. I think the default.bat file will return the
parameters to their automatic state.

Ken

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