Add Customermatchlist for our client accounts

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Ramakumar Adavakkad

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Jul 8, 2021, 12:24:28 PM7/8/21
to AdWords API and Google Ads API Forum
Hi 
We are trying  to use googleadwords api to populate audience customer match list 
we do have multiple client account under a parent customerid
we are able to populate it under patent id , we want to upload under specific client account id of our choice using the api
for example I can show  show the heirarchy of our test account ( please note that we are trying on live accounts not test , test snapshot is just an example )
like the example below we can populate under parent 2324510543 but not under  any of the account listed ( 4971569756 etc)
when we use our parent id for the following call it works where service is configured for 
DeveloperToken, OAuth2ClientId,OAuth2ClientSecret,OAuth2RefreshToken

           MutateUserListsResponse response = service.MutateUserLists(
                customerId.ToString(), new[] { operation });
it doesnt work for any of the child account customerid

we tried to use  LoginCustomerId and LinkedCustomerId , still it didnt work
what we should use to populate audience customer list under child acount ?


Capture1.JPG

Thanks
Ramakumar

Ramakumar Adavakkad

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Jul 12, 2021, 1:22:42 PM7/12/21
to AdWords API and Google Ads API Forum
Hi 
I didnt receive any reply  yet

Thanks
Ramakumar

Google Ads API Forum Advisor

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Jul 14, 2021, 12:06:17 AM7/14/21
to ramakumar...@more2.com, adwor...@googlegroups.com
Hi Ramakumar,

So that our team may take a closer look at the issue, could you share the generated request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

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Peter Laurence Napa Oliquino
Google Ads API Team
 


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