Create billing setup, request failed.

[Cyan]

Hello team,

I am using Google ads api to create a billing setup, but the request failed. I found that the interface failed the first time, and the interface was created successfully the second time, which is incredible. The results are as follows.

First request:

FAILURE REQUEST DETAIL.

Request

-------

MethodName: google.ads.googleads.v6.services.BillingSetupService/MutateBillingSetup

Endpoint: googleads.googleapis.com:443

Headers: {developer-token=REDACTED, login-customer-id=6739876670, x-goog-api-client=gl-java/1.8.0_251 gapic/ gax/1.57.0 grpc/1.30.0}

Body: customer_id: "5060762588"

operation {

  create {

    start_time_type: NOW

    payments_account_info {

      payments_account_name: "\346\261\237\350\213\217\346\234\252\350\277\237\346\225\260\345\255\227\346\212\200\346\234\257\346\234\211\351\231\220\345\205\254\345\217\270"

      payments_profile_id: "1624-3300-2040"

    }

  }

}

Response

--------

Headers: Metadata(content-type=application/grpc,request-id=S4M2tB8OyNowdZUwWm3cww,date=Thu, 07 Jan 2021 07:54:10 GMT,alt-svc=h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")

Body: null

Failure message: errors {

  error_code {

    internal_error: INTERNAL_ERROR

  }

  message: "An internal error has occurred."

}

Second request：

SUCCESS REQUEST SUMMARY. Method: google.ads.googleads.v6.services.BillingSetupService/MutateBillingSetup, Endpoint: googleads.googleapis.com:443, CustomerID: 5060762588, RequestID: dlvTZflBhnb-MBadccoBvA, ResponseCode: OK, Fault: null.

Thank you
cyan

[Google Ads API Forum Advisor Prod]

Hello,

Thanks for providing the log summary. It appears that the internal error you observed was a temporary error. This type of error can often be resolved just by retrying the request, and it appears it did in fact work on the second attempt. 

However, please let us know if the issue persists.

Thanks,
Matt
Google Ads API Team

Matt Google Ads API Team

ref:_00D1U1174p._5004Q2AIDCf:ref

[Cyan]

Hi Matt,

One of the amazing things I find is when I'm building AccountBudget, If a proposed_spending_limit_micros is equal to 0, then the request fails, and if a proposed_spending_limit_micros is equal to 10_000, then the request succeeds.

Thankyou

cyan

[Google Ads API Forum Advisor Prod]

Hi Cyan,

Thanks for providing that additional info. As your first issue was related to the billing setup service, and this is related to account budgets, can you confirm if this is a separate issue (as far as which services are being used)? Can you also confirm if you are getting internal errors consistently with the two inputs that you mentioned in your most recent email?

[Дмитрий Мачехин]

I have the same problem when create AccountBudget (if proposed_spending_limit_micros=0 request return INTERNAL_ERROR, then 10000 request success)

пятница, 8 января 2021 г. в 19:28:07 UTC+3, adsapiforumadvisor:

[Google Ads API Forum Advisor Prod]

Hello,

Can you please provide us with the complete request and response logs so we can further investigate the issue?