Missing Conversion Action

[xuantoi....@gmail.com]

Hi,

Iam trying to get all conversion actions of account 
but it do not return 2 selected conversion actions (in image)

then I try using "ConversionActionServiceClient"  to get conversion action by resource name and  it return : 

{

  error_code {

    request_error: RESOURCE_NOT_FOUND

  }

  message: "Resource not found."

}

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out.

So I can further investigate, could you provide the customer ID of the account from the screenshot you attached? In addition, could you also provide the complete request and response logs, along with the request ID?

You may send these details via the Reply privately to author option.

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

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[xuantoi....@gmail.com]

Hi Peter,

Thank for your response.

Here is customer ID: 8035292425 and  conversion action Id: 501658033

And here is log: 

Request

-------

MethodName: google.ads.googleads.v4.services.ConversionActionService/GetConversionAction

Endpoint: googleads.googleapis.com:443

Headers: {developer-token=REDACTED, login-customer-id=6150134023, x-goog-api-client=gl-java/1.8.0_201 gapic/ gax/1.57.0 grpc/1.30.0}

Body: resource_name: "customers/8035292425/conversionActions/501658033"

Response

--------

Headers: Metadata(content-type=application/grpc,request-id=MpihIjDh36anwaTeQjqqAA,date=Fri, 08 Jan 2021 03:09:45 GMT,alt-svc=h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")

Body: null

Failure message: errors {

  error_code {

    request_error: RESOURCE_NOT_FOUND

  }

  message: "Resource not found."

}

[Google Ads API Forum Advisor Prod]

Hi,

I am a colleague of Peter and let me provide support to your concern.

I can see that the API version that you are using is v4, however, this API version is already deprecated. With this, I would suggest migrating to the newest API version first by following this guide then retry the API request again.

If the error persists, please provide the latest and complete request and response logs, along with the request ID via the Reply privately to author option.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[xuantoi....@gmail.com]

Hi Ernie,

I updated Api to v6 and it still return error.

Here is log:

Request

-------

MethodName: google.ads.googleads.v6.services.ConversionActionService/GetConversionAction

Endpoint: googleads.googleapis.com:443

Headers: {developer-token=REDACTED, login-customer-id=6150134023, x-goog-api-client=gl-java/1.8.0_201 gapic/ gax/1.60.1 grpc/1.32.2}

Body: resource_name: "customers/8035292425/conversionActions/501658033"

Response

--------

Headers: Metadata(content-type=application/grpc,request-id=Iwewuv1CnzjYd9FflbQ3qA,date=Mon, 11 Jan 2021 03:54:48 GMT,alt-svc=h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")

Body: null

Failure message: errors {

  error_code {

    request_error: RESOURCE_NOT_FOUND

  }

  message: "Resource not found."

}

[Google Ads API Forum Advisor Prod]

Hi Duong,

Thank you for reaching out. Please note that the conversion related fields are only retrievable for production accounts as test accounts do not serve ads. Please try to create conversion actions in a production account and retrieve them via the API again.

Thanks and regards,
Xiaoming, Google Ads API Team

Xiaoming Google Ads API Team

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