having trouble with APP install campaign api

[Satheesh M]

Hi ,

We tried to retrieve the data over install referrer and api for app install campaigns but no data is receiving like utm_campaign,medium,source,term etc ...

and do we require API basic access to get a production ads data over API?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to Google Ads API Forum.

Kindly note that we have limited knowledge on third-party tools like Install referrer as our team specializes in Google Ads API (https://developers.google.com/google-ads/api/docs/start) related concerns only. That said, can you confirm if you are using Google Ads API? If yes, can you provide more context on your concern together with the complete request and response logs with request ID generated as shown in the respective links when you encountered your issue? You can provide it via the Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

and do we require API basic access to get production ads data over API?
>> As per the Access levels guide, Test Account access can only access test accounts. That said you will need to have the Basic access or Standard access to be able to access both test and production accounts.

Reference links included in this email:

• request: https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#request
• response: https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#response
• request-id: https://developers.google.com/google-ads/api/docs/concepts/call-structure?hl=en#request-id
• Access levels: https://developers.google.com/google-ads/api/docs/access-levels?hl=en#access_levels_2

Regards,

Google Ads API Team

ref:_00D1U1174p._5004Q2lBo0A:ref

[Satheesh M]

Not yet i have applied for basic access .. If i got the basic level api access can i get the data like utm_campaign,utm_source/medium,term etc.. and can i get the info like which user came from which campaign with conversion details via api with php libraries?

[Google Ads API Forum Advisor]

Hi,

Thanks for getting back with us.

Please note that you can still use reporting to retrieve campaign data. However, you can’t retrieve data that is in the production level.

With regards to your concern, in Google Ads API perspective, you need to authenticate API requests with OAuth2 credentials using the email with the appropriate access to the accounts (customer_id) you will specify in your requests. Please make sure you use the correct login-customer-id that you used to generate the OAuth2 credentials.

You can try to query with the customer_id to get the campaign under that account. However, you try to get the campaigns and specify in the WHERE clause the customer_id you want to retrieve, this will return an empty result. You may see our campaign report for more information on the available fields and campaign query builder to build and validate your request body.

Let me know if this clarifies your concern.

Links included in this email:

• Google ads API - https://developers.google.com/google-ads/api/docs/start?hl=en
• OAuth2 credentials - https://developers.google.com/google-ads/api/docs/oauth/cloud-project
• Access - https://support.google.com/google-ads/answer/9978556?visit_id=637631240193711507-751960742&rd=1 
• campaign report - https://developers.google.com/google-ads/api/fields/v13/campaign 
• campaign query builder - https://developers.google.com/google-ads/api/fields/v13/campaign_query_builder 

[Satheesh M]

ok thanks

[Google Ads API Forum Advisor]

Hi,

Glad to help. Don't hesitate to reach out for any Google Ads API concerns.

Regards,

[Satheesh M]

Hi Team,

Kindly let us know the status for the API request Our MCC ID is 416-781-1162

Regards,

Satheesh M

[Google Ads API Forum Advisor]

Hi Satheesh,

Thank you for raising this concern to the Google Ads API support team.

Upon checking, it appears that this is about your token application. However, kindly note that, we are unable to provide the updates or status of your application as our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

In addition, have you tried to contact them using the Compliance Support team form (https://support.google.com/adspolicy/contact/contact_ads_api) on your end? If so, can you please provide the cases ID generated when you submitted your application which has a format of #-############# so they can assist you further?

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:
The client has requested for a basic access token and they are asking for the status of their request.

Important details:

• MCC - 416-781-1162
• Case ID - Requested

 

This message is in relation to case "ref:_00D1U1174p._5004Q2lBo0A:ref"

Thanks,

 

Google Ads API Team

[Satheesh M]

Hi Team,

We got basic access thanks .. I have a question: should we create an oauth consent screen to get refresh token for api from the email id which we have access to for Manger account? I mean should we need to create an oauth consent screen to get access via api because we get 400 errors or grant errors if we try from another mail id ? Kindly revert back to us with details ...

Regards,

Satheesh M

[Google Ads API Forum Advisor]

Hello Satheesh,

Thank you for getting back to us. Glad that were able to obtain basic access.

With regards to the Oauth consent screen and refresh tokens please refer to these API documentation for more information.

• Oauth consent screen - https://developers.google.com/google-ads/api/docs/first-call/oauth-cloud-project#configure_the_oauth_consent_screen
• Refresh token - https://developers.google.com/google-ads/api/docs/first-call/refresh-token

For additional information you may refer to this product article on Setting up your OAuth consent screen.(https://support.google.com/cloud/answer/10311615#) 

[Satheesh M]

Sure will check them out and update you ... is it mandatory to create / get approval for oauth consent screen? or any other way that we can access ads api via php? ...

Regards,

Satheesh M

[Google Ads API Forum Advisor]

Hi Satheesh,

Thanks for getting back with us.

With regards to your questions, based on our documentation via this link (https://developers.google.com/google-ads/api/docs/oauth/cloud-project#google_oauth_verification) this verification is independent and in addition to any reviews conducted as part of the developer token approval process. This process is required since the Google Ads API scope is a sensitive scope (https://support.google.com/cloud/answer/9110914).

Additionally, to configure OAuth consent screen you may follow this link (https://developers.google.com/google-ads/api/docs/oauth/cloud-project#configure_the_oauth_consent_screen). For PHP, you may follow this link (https://developers.google.com/google-ads/api/docs/client-libs/php/oauth-web) for OAuth Desktop and Web Application Flows.

Let me know if this clarifies your concerns.

[Satheesh M]

ok thanks for your reply ... should we need to create these credentials from the manager account email id ? or any other email id/ cloud account we can create ?... 

Regards,

Satheesh M