How to fix InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService

[DungCoi]

i got a error when try get all changed of campaign from campaignId. i searched but don't get a good answer for this problem. Please help about it.

Thank 

[Jul 04 2011 09:42:42.000000 - INFO] POST /api/adwords/ch/v201101/CustomerSyncService HTTP/1.1

Host: adwords.google.com

Connection: Keep-Alive

User-Agent: PHP-SOAP/5.2.6, gzip

Accept-Encoding: gzip, deflate

Content-Encoding: gzip

Content-Type: text/xml; charset=utf-8

SOAPAction: ""

Content-Length: 699

<?xml version="1.0" encoding="UTF-8"?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201101" xmlns:ns2="https://adwords.google.com/api/adwords/ch/v201101" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

  <SOAP-ENV:Header>

    <ns2:RequestHeader xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201101" xsi:type="ns1:RequestHeader">

      <ns1:authToken>**********</ns1:authToken>

      <ns1:clientCustomerId>********</ns1:clientCustomerId>

      <ns1:developerToken>**************</ns1:developerToken>

      <ns1:userAgent>**********************</ns1:userAgent>

    </ns2:RequestHeader>

  </SOAP-ENV:Header>

  <SOAP-ENV:Body>

    <ns2:get>

      <ns2:selector xmlns:ns2="https://adwords.google.com/api/adwords/ch/v201101" xsi:type="ns2:CustomerSyncSelector">

        <ns2:dateTimeRange xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201101" xsi:type="ns1:DateTimeRange">

          <ns1:min>20100609 150223 UTC</ns1:min>

          <ns1:max>20110704 090741 184</ns1:max>

        </ns2:dateTimeRange>

        <ns2:campaignIds>85498780</ns2:campaignIds>

      </ns2:selector>

    </ns2:get>

  </SOAP-ENV:Body>

</SOAP-ENV:Envelope>

HTTP/1.1 500 Internal Server Error

Content-Type: text/xml; charset=UTF-8

Content-Encoding: gzip

Date: Mon, 04 Jul 2011 01:43:07 GMT

Expires: Mon, 04 Jul 2011 01:43:07 GMT

Cache-Control: private, max-age=0

X-Content-Type-Options: nosniff

X-Frame-Options: SAMEORIGIN

X-XSS-Protection: 1; mode=block

Content-Length: 418

Server: GSE

<?xml version="1.0"?>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

  <soap:Body>

    <soap:Fault>

      <faultcode>soap:Server</faultcode>

      <faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@109068f</faultstring>

      <detail>

        <ns2:ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201101" xmlns:ns2="https://adwords.google.com/api/adwords/ch/v201101">

          <message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@109068f</message>

          <ApplicationException.Type>ApiException</ApplicationException.Type>

          <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="InternalApiError">

            <fieldPath/>

            <trigger/>

            <errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString>

            <ApiError.Type>InternalApiError</ApiError.Type>

            <reason>UNEXPECTED_INTERNAL_API_ERROR</reason>

          </errors>

        </ns2:ApiExceptionFault>

      </detail>

    </soap:Fault>

  </soap:Body>

</soap:Envelope>

[Anash P. Oommen]

Hi,

My best guess would be a badly formatted max date. Your xml says, 20110704 090741 184, 184 doesn't look like a valid timezone code to me.

Cheers,

Anash P. Oommen,

AdWords API Advisor.