extract cost data from compign

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Marger Xiao

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Aug 31, 2021, 2:12:44 AM8/31/21
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hi,thx for watching!
We tried to get the cost data  of  our app--PrestaYa from compaign, we used a package named com.google.ads.googleads.v8.services  ( google-ads-13.0.0.jar ) ,the sql was 41d849ff13e44f37c4310641b46dd62.jpg
however,there was one account whose account_id is 1886290945, while we are getting cost data of this account,it just stucked there,without any feedback or error message.The remaing account which we were using the same requests and same way on  worked fairly well,so we are wondering what's the matter of it?
If you need more detailed message ,plz let me know. Looking forword to your reply `~`

Marger Xiao

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Aug 31, 2021, 4:14:54 AM8/31/21
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any updates plz?

Google Ads API Forum Advisor

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Aug 31, 2021, 5:30:45 AM8/31/21
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Hi Marger,

Thank you for posting your concern.

To investigate the issue, could you provide the complete request and response logs with request ID generated on your end for the report with issue? If you haven't enabled the logging of the API transactions for the specific client library that you are using, then please refer to this guide.

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,
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Ernie John Blanca Tacata
Google Ads API Team
 


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Marger Xiao

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Sep 8, 2021, 2:47:15 AM9/8/21
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Hey,so i come back here to continue to our question as you mentioned.
I want to emphasis that we  used the same method to extract cost data of five account from campaign , however just one account whose id is  1886290945  return the error message.
So  according  to our konwledge the token is attached with our package (here i don't say account to differ with  the account above-mentioned),we are  wandering  that why we can extract the cost date of the other four account using the same token and same methods ,but just this one returned error message that  need  OAuth2 credentials ?

Laterly I will use the reply the author privately  option to send you one part of our scripts,hope it will help your have a better konwledge of our problem.

and again  i just can't see your reply in this conversation  except the first one sent on Aug 31, so plz let me konw  if i need to go to another conversation to see your reply.
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Marger Xiao

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Sep 10, 2021, 4:17:12 AM9/10/21
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any updates plz ~

Google Ads API Forum Advisor

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Sep 13, 2021, 1:30:58 PM9/13/21
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Hello,

We replied to your most recent email, though it seems you may have not received it. Please see the message below:

As this thread has more information, we will continue the conversation here. It appears you are using the supported Java client library. Can you please send us your ads.properties configuration file, so we can verify that it is configured properly? If you are in fact not using this library, can you please tell us how you are calling the API?

Regards,
Matt
Google Ads API Team

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Matt
Google Ads API Team
 


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Marger Xiao

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Sep 15, 2021, 2:25:09 AM9/15/21
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Hi,Matt ! 
Thx for your reply. I don't know why i just saw your reply which was sent at  1:30 of yesterday.
And as for the question,our data development colleagues confirm that we are using the  supported Java client library,but they don't know what you mean by ads.properties configuration file. So we can use your further explaination of what is ads.properties.
Laterly,i will send you  privately the scripts which shows how we call the api,plz find enclosed it.
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