UNEXPECTED_INTERNAL_API_ERROR

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Ales Sturala

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Nov 16, 2010, 9:39:49 AM11/16/10
to AdWords API Forum, joa...@netsociety.nl
Hello,
were're getting UNEXPECTED_INTERNAL_API_ERROR in Sandbox using C#
AdWords API library.

Request ID: d30103f66ff8b493c3b4302cb8dc0c0f


Regards,
Ales Sturala

Gerard Escalante

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Nov 16, 2010, 11:17:22 AM11/16/10
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We're experiencing a lot of errors with the Sandbox environment as well - it has been relatively useless since Nov 10.

Gerard

Sample Request ID: 01b8cbc90f50e32d6d691ecbad4daa67

yaro...@gmail.com

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Nov 16, 2010, 11:46:06 AM11/16/10
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i keep getting lots of internal errors as well:

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/
v200909">
<requestId>56e591604556d779349db47367188045</requestId>
<operations>1</operations>
<responseTime>296</responseTime>
<units>1</units>
</ResponseHeader>
</soap:Header>
<soap:Body>
<soap:Fault>
<faultcode>soap:Server</faultcode>
<faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ ]</
faultstring>
<detail>
<ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/
cm/v200909">
<message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ ]</
message>
<ApplicationException.Type>ApiException</
ApplicationException.Type>
<errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:type="InternalApiError">
<fieldPath/>
<trigger/>
<ApiError.Type>InternalApiError</ApiError.Type>
<reason>UNEXPECTED_INTERNAL_API_ERROR</reason>
</errors>
</ApiExceptionFault>
</detail>
</soap:Fault>
</soap:Body>
</soap:Envelope>

On Nov 16, 5:17 pm, Gerard Escalante <gescala...@wordstream.com>
wrote:

Doug s

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Nov 16, 2010, 6:36:13 PM11/16/10
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Also the v13 getAccountInfo is always failing for certain accounts

Please fix... thanks!



On Nov 16, 8:46 am, "Y...@esearchvision.com" <yaron...@gmail.com>
wrote:

morgan+...@wishpond.com

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Nov 16, 2010, 7:08:00 PM11/16/10
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We're receiving almost nothing but UNEXPECTED_INTERNAL_API_ERROR using the ruby library and the 201008 api with the sandbox environment.

If anyone can shed some light on the problem that would be fantastic but since it appears to be an internal-to-google thing I'm guessing there isn't anything I can do.


Cheers,
Morgan. 

Amit Sasturkar

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Nov 16, 2010, 9:05:12 PM11/16/10
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I am also seeing consistent UNEXPECTED_INTERNAL_API_ERRORs with the
adwords python client - adspygoogle v13.0.0.

I noticed that the errors only occur on "mutate" requests. "get"
requests go through without any issue.

Amit

On Nov 16, 4:08 pm, "morgan+adwo...@wishpond.com" <morgan

AdWords API Advisor

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Nov 16, 2010, 9:10:01 PM11/16/10
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Hi All,

Thank you for reporting this issue. The problem only appears to be
affecting the sandbox environment at the moment. We are working with
the core engineering team to address the issue, and I'll update this
thread when I have more information.

Best,
- Eric Koleda, AdWords API Team

Morgan Grubb

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Nov 17, 2010, 1:27:02 PM11/17/10
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Hi Eric,

Good work! It seems to be back to a working state now.


Cheers

Rong

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Nov 18, 2010, 4:02:05 AM11/18/10
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Hi,
The errors 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR' is back
this morning,
requestId : 109967c6d9413df1b407fe0cf5692c3e


Rong

Doug s

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Nov 19, 2010, 8:31:43 PM11/19/10
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Same here, our team is getting issues using java client today
<requestId>8a6dfed56ba72255fd561e3fcf8f4b8d</requestId>

Peter

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Nov 19, 2010, 8:44:27 PM11/19/10
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Yeah the errors are back. They were fixed yesterday, but back today.

<requestId>54639211393fb141a30b1744ebbe3346</requestId>

Rong

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Nov 22, 2010, 5:54:09 AM11/22/10
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Again ???

Please fix it as soon as possible.

Thanks

yaro...@gmail.com

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Nov 22, 2010, 12:04:56 PM11/22/10
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Hi,
we keep getting lots of API errors in campaign service Get campaigns:

requestid = ef728bfd22642c98b480d8ebb6a945df
requestid = 8a36f3635ec889f039ccf94e09b6d2e4

Thanks

brianrivard

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Nov 22, 2010, 1:33:29 PM11/22/10
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We're getting the same thing using the adwords4r library. Some things
seem to work, but all campaign-related APIs are returning that error.

On Nov 22, 12:04 pm, "Y...@esearchvision.com" <yaron...@gmail.com>
wrote:

AdWords API Advisor

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Nov 23, 2010, 12:04:55 PM11/23/10
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Hi All,

The sandbox was refreshed yesterday, and that should have resolved
these issues. Let me know if you see further errors.

Best,
- Eric

brianrivard

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Nov 23, 2010, 2:24:26 PM11/23/10
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Nothing seems to have changed. Nearly everything returns
UNEXPECTED_INTERNAL_API_ERROR, which makes it all but impossible to
develop and test application against the sandbox.

On Nov 23, 12:04 pm, AdWords API Advisor

marco_f

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Nov 23, 2010, 5:16:27 PM11/23/10
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Hello,
Errors are still there
<requestId>52ffa835756605129248b34919f24fff</requestId>

A quick update would be much appreciated
Thanks
> > > > > Thanks- Masquer le texte des messages précédents -
>
> - Afficher le texte des messages précédents -

marco_f

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Nov 25, 2010, 9:32:35 AM11/25/10
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Hi all,
If it can help someone, one workaround, it's to create a new sandbox
account, with a new login account.
The previous sandbox account still doesn't work, even after launching
a recreating process.
Best

Rocco

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Nov 26, 2010, 7:14:37 AM11/26/10
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Hi all,
I'm still having this issue on calling TargetingIdeaService. I'm not using sandbox and the code worked previously.
Any ideas?
Thanks!
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