One or more input elements failed validation.

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veseo

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Aug 22, 2008, 7:10:32 AM8/22/08
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I'm quite new in developing nusoap applications, but now I need to add
an LocalBusinessAd.

These are the constants I use for the example:

$STATIC_BUSINESS_IMAGE_PATH = "/home/vis/Pictures/
61784_small_1211883307.jpg";
$STATIC_BUSINESS_KEY = "pdvQA/BcKn7GlE8bdhPf+Qt9fFg=Business!d@A!d@A
Business Corp.!d@(650) 250-0000!d@123 Amphitheatre Pkwy.!d@Mountain
View!d@CA!d@94043!d@US!d@-122025344!d@37416321!d@1219393672000!d@";
$STATIC_CUSTOM_ICON = "/home/vis/Pictures/imgad.gif";

The rest are input from a simple POST form.

And here's the part where I generate the request string that I will
send to the call() method after that:

<addAds>
<ads>
<adGroupId>'.$_POST['agid'].'</adGroupId>
<adType>LocalBusinessAd</adType>
<businessImage>
<data>'.base64_encode($STATIC_BUSINESS_IMAGE_PATH).'</data>
</businessImage>
<businessKey>'.$STATIC_BUSINESS_KEY.'</businessKey>
<countryCode>'.$_POST['cc'].'</countryCode>
<customIcon>
<data>'.base64_encode($STATIC_CUSTOM_ICON).'</data>
</customIcon>
<description1>'.$_POST['desc1'].'</description1>
<description2>'.$_POST['desc2'].'</description2>
<destinationUrl>'.$_POST['url'].'</destinationUrl>
<displayUrl>'.$_POST['url'].'</displayUrl>
</ads>
</addAds>

When I var_dump the result from the call() method, I get that:

array
'faultcode' => string 'soapenv:Server.userException' (length=28)
'faultstring' => string 'One or more input elements failed
validation.' (length=45)
'detail' =>
array
'fault' =>
array
'code' => string '122' (length=3)
'message' => string 'One or more input elements failed
validation.' (length=45)
'errors' =>
array
...

Any ideas? If you need more info, I'll gladly provide it, as I said
I'm new in nusoap applications.

veseo

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Aug 22, 2008, 8:16:44 AM8/22/08
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As I'm almost sure the problem lies in validating images, I decided to
try the sample code provided in the developers guide and I got some
problems validating images. I get this error:

New local business ad was not created due to the following policy
violations: Error in field: image.data
isExemptable: false
Detail:This image is not of legal dimensions.
Index:0
Trigger:
Code:59

When I use these values for custom icon and business image variables:

$business_image = file_get_contents('/home/vis/Pictures/asd.png'); //
this one is exactly 125x125
$custom_icon = file_get_contents('/home/vis/Pictures/cust.png'); //
this one is exactly 16x16

I also tried setting them to an online link with different sizes (all
of them below the limits, 125x125 and 16x16) but still no luck. Is
there some rules for the images I provide to the <businessImage> and
<customIcon> fields, except that they need to be base64_encode()-ed?

AdWords API Advisor

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Aug 22, 2008, 12:02:50 PM8/22/08
to AdWords API Forum
Hello,

When testing the code samples for the local image ad addition, I used
a 16x16 "icon" image and a 96x96 "business" image successfully. Could
you try those dimensions? It may be that the developer's guide needs
to be updated due to changes in what the local business backend
supports.

Cheers,
-Jeff Posnick, AdWords API Team

veseo

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Aug 25, 2008, 3:14:33 AM8/25/08
to AdWords API Forum
Hello,

Thanks for the answer. I tried with 96x96 "business image", even with
16x16 "business image" but no luck - still the same message. I'm
wondering if the filetype (.png) is a problem, I'll now try with .jpg
and .gif but I doubt it.

On Aug 22, 7:02 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:

veseo

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Aug 25, 2008, 3:55:21 AM8/25/08
to AdWords API Forum

Hello,

I had no luck with the same code and just using a jpg picture. Could
you please point me an image you have tested to work? Here are my
variables, all the rest is the sample code:

$ad_group_id = '74734';
$business_image = file_get_contents('/home/vis/Pictures/asd.jpg');
$business_key = "pdvQA/BcKn7GlE8bdhPf+Qt9fFg=Business!d@A!d@A
Business Corp.!d@(650) 250-0000!d@123 Amphitheatre Pkwy.!d@Mountain
View!d@CA!d@94043!d@US!d@-122025344!d@37416321!d@1219393672000!d@";

Also, here's the image I'm using:
http://img81.imageshack.us/my.php?image=asdov5.jpg

AdWords API Advisor

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Aug 25, 2008, 11:53:27 AM8/25/08
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Hello,

I've used the following images:

http://sites.google.com/site/awapistuff/Home/lba_icon.jpg
http://sites.google.com/site/awapistuff/Home/lba_image.jpg

(Compliments re: my l33t skillz with GIMP's paintbrush tool can be
directed to /dev/null).

Any luck with those? I'm not exactly sure what the difference in the
image files that leads to acceptance or rejection would be, but on my
to-do list is to simulate some failures and ping the engineering team
about them to figure out exactly why the AdWords API service is
rejecting them.

Cheers,
-Jeff Posnick, AdWords API Team


veseo

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Aug 26, 2008, 2:44:22 AM8/26/08
to AdWords API Forum
Hello,

thanks for the answer. I still had no luck with those pictures, how do
you encode them? After getting their contents with file_get_contents()
I base64_encode() them and send that result to the sandbox:

$business_image = file_get_contents('/home/vis/Pictures/
lba_image.jpg');
$business_key = "pdvQA/BcKn7GlE8bdhPf+Qt9fFg=Business!d@A!d@A Business
Corp.!d@(650) 250-0000!d@123 Amphitheatre Pkwy.!d@Mountain View!d@CA!
d@94043!d@US!d@-122025344!d@37416321!d@1219393672000!d@";

$local_business_ad =
'<adGroupId>' . $ad_group_id . '</adGroupId>' .
'<adType>LocalBusinessAd</adType>
<businessName>A Business Corp.</businessName>' .
'<businessImage>' .
' <data>' . base64_encode($business_image) . '</data>
<type>image</type>' .
'</businessImage>'.
'<businessKey>' . $business_key . '</businessKey>
<countryCode>US</countryCode>' .
'<stockIcon>Standard_1</stockIcon>' .
'<description1>Choose from our delicious range now</
description1>' .
'<description2>Pre-order or delivered to your door</
description2>' .
'<destinationUrl>http://www.dominos.co.uk/</destinationUrl>' .
'<displayUrl>www.dominos.co.uk</displayUrl>';

Am I doing something wrong? I guess it's some small mistake but I
really would like to found out why does that happen. Thanks for your
help so far!


On Aug 25, 6:53 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:

AdWords API Advisor

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Aug 26, 2008, 12:22:32 PM8/26/08
to AdWords API Forum
Hello,

Well, here's what my SOAP request looks like. (This particular
request will end up failing because Domino's Pizza is a trademark I
don't have permission to use, but I don't have my own business
registered in the Local Business Center.)

http://sites.google.com/site/awapistuff/Home/soap.txt

Does your base-64 encoded text look identical?

Cheers,
-Jeff Posnick, AdWords API Team


veseo

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Aug 27, 2008, 7:49:49 AM8/27/08
to AdWords API Forum
Hello,

thanks for the answer. Here's what my SOAP request:

<SOAP-ENV:Body><checkAds><ads><adGroupId>74734</
adGroupId><adType>LocalBusinessAd</adType><businessName>A Business
Corp.</businessName><businessImage><data>/9j/4AAQSkZJRgABAQEASABIAAD/
4QAWRXhpZgAATU0AKgAAAAgAAAAAAAD//
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
+siIB1S3PYGprVM1JsuY8pWEBMrWqZMNhuYH7p78rgGCgqSTx4ecRv25bWtu5pZUvcNCptVaKSnE3LIdwD8FQyO57RkLqS6UaZRKBVr1sCdXLysgwubm6TNL3JQ0hJUstOHngAnarOecK7CAh18aa0q9EpPWnT
+TRI1SURsuKkyjZS2Hm8Bx5lKeEezhSONqsjBBzo3ox1bVqNYBo9YmHXrioSENTTjpyqZaOQ27n3OBtV75GT
+KKv8As8L+p5kKvpjPNtpmHXXKjKKUeH0lKEOt4PuAkK
+oKviI90sJfsDrEuCxVbksTRnpJtJGNyWyXml4+qEEwCUBuqEIQCEIQFC3LYt20K6Jyo6d0aXpLExUVFTkjLMBxbflpMN5BWj7oOomSpOeSc7TnMe6PbmohrjcVkV2acD6Gm3X5hgJ8FM3LuKU62lZAynxtoSVfhBwnIAveEBnq4prUO26TS2qpWaz402htLQTNyjKnltMDw8HlbSVeOClOVZUCMgZFzW401b9vzJqMwJdr9JTr5cmVJQAHpt1aedxGPvABzk8cA8DvKSCckcxAeoqnIq2iN105yoyVNSIFPmpxZQy36gQVqAJA4xnB7wEikutG86dbWhtbpa6k0xVaywJSTl948R5KlpDuB
+UIKsntz9RGTNI
+p2wDTqlGgPeUuOmMjZLInVKK5cAEAIcSclGcek54GBtiMyFxSOrGrormr94KpNOdUFPONsOLCWwfTLspQFeGME
+o9uSdyjyHJsV6rad3XYtbnWpWYmPONLQMb2m5hTTyM9jlKVARX94vzStxFb
+0LrNQ82HRLTdQLa0YIUEsKZCePgHH8xEJ6v7301uOXs229MihVMt6XmWiWpdbTQDhaKUp3gKUfQoknuVZySTFq9AWmtZZqFT1TuJqYbM
+wpinF8UwFrCnXznnBKUgH3yoGQ2DCEIBCEIBCEIBHEvy2Kdedn1K16suYRI1FnwX1MLCXAnIPpJBAPHwY7ceXXENNKdcWlCEDKlKOAB8kwFS2J04aR2kyQza7FYmCFBUxV8TSiD7bVDYMexCQfrEK160j6dbQth
+67mt5NLS36WWabNLZXNOYO1pDYVtyfkAYAyTgR
+zXDqnsqy5ebplrPt3JcKMoSlnmUYX8uOA4Vj8qMBKe8UHathav9TF1SN0XrNPylsJUQmbUgNNIaz6kSzX7RJGN
+COOScYgOX0iaYy+o+r7lemKGWbQpD6plTD2XWlLzlmWKlD14yFKyOQnkDcI
+ibLbbLSGmkJQ2hISlKRgJA7AD2EceybWodm21J27bsg1JU6URtbbQOSfdSj3Uonkk8kx2oBCEIBCEIBCEIBER1mtefvXS64LVpkxLy85UpQsNOPlQbSSQfUUgnGB7AxLoQGddHOk6x7PdTUbpWm7KmkpUhMwzslWjjnDWSF8+68jtwI0PLstS7CGGG0NNNpCUIQkBKQOwAHYR7hAIQhAIQhAf2Q==</
data><type>image</type></businessImage><businessKey>pdvQA/
BcKn7GlE8bdhPf+Qt9fFg=Business!d@A!d@A Business Corp.!d@(650) 250-0000!
d@123 Amphitheatre Pkwy.!d@Mountain View!d@CA!d@94043!d@US!
d@-122025344!d@37416321!d@1219393672000!d@</
businessKey><countryCode>US</countryCode><description1>Choose from our
delicious range now</description1><description2>Pre-order or delivered
to your door</description2><destinationUrl>http://www.dominos.co.uk/</
destinationUrl><displayUrl>www.dominos.co.uk</displayUrl></
ads><languageTarget><languages>en</languages></
languageTarget><geoTarget><countryTargets><countries>US</countries></
countryTargets></geoTarget></checkAds></SOAP-ENV:Body>

And here's the response I get:

<soapenv:Body>
<checkAdsResponse xmlns="">
<ns1:checkAdsReturn xmlns:ns1="https://adwords.google.com/api/
adwords/v12">
<ns1:code>59</ns1:code>
<ns1:detail>This image is not of legal dimensions.</ns1:detail>
<ns1:field>image.data</ns1:field>
<ns1:index>0</ns1:index>

<ns1:isExemptable>false</ns1:isExemptable>
<ns1:textIndex xsi:nil="true"/>
<ns1:textLength xsi:nil="true"/>
<ns1:trigger xsi:nil="true"/>
</ns1:checkAdsReturn>
</checkAdsResponse>
</soapenv:Body>

This is using exactly the base64 encoded string you provided. The
problem is not with the headers, I use the same throughout the sandbox
with no problems. Probably I'm missing some field or something? Can I
use A Business Corp. in the sandbox or should I register my own
business there? I don't think it would put out a image dimensions
error message when the problem lies in the business key, but who
knows?

Thanks for the help!

On Aug 26, 7:22 pm, AdWords API Advisor <adwordsapiadvi...@google.com>

AdWords API Advisor

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Aug 27, 2008, 1:54:35 PM8/27/08
to AdWords API Forum
Hello,

I see that you're not including any information about the icon to use
with the ad--I wonder if the SOAP service is, by default, trying to
read the <customIcon><data> element but not finding it. In my request
I do specify a customIcon element, but you should be able to provide a
value for stockIcon instead:

http://www.google.com/apis/adwords/developer/LocalBusinessAd.html#stockIcon

Do you get different results when you do that? If specifying an icon
doesn't make any difference, could you please provide the value of the
requestId SOAP response header for the associated SOAP fault and I'll
open up a bug with the engineering team to investigate why your
request is being rejected.

Cheers,
-Jeff Posnick, AdWords API Team


veseo

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Aug 28, 2008, 2:59:53 AM8/28/08
to AdWords API Forum
Hello,

Thanks for the answer. No luck using either customIcon nor stockIcon.
I even (by mistake) tried using stockIcon with an <data> element and
it threw, as expected, "SimpleDeserializer encountered a child
element, which is NOT expected, in something it was trying to
deserialize" error. Here are two of the requests,

<requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"
soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v12">54fda046368de341df11f2bf42f3a9da</requestId>

this one is using a stockIcon Standard_1, while this one:

<requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"
soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v12">156347e3a2cc163d4e16de5112ae58a9</requestId>

is using the string you provided for the custom Icon earlier ("/9j/
4AAQSkZJRgABAQEASABIAAD/4QAWRXhpZgAATU0AKgAAAAgAAAAAAAD//
gAXQ3JlYXRlZCB3aXRoIFRoZSBHSU1Q/
9sAQwAFAwQEBAMFBAQEBQUFBgcMCAcHBwcPCwsJDBEPEhIRDxERExYcFxMUGhURERghGBodHR8fHxMXIiQiHiQcHh8e/
9sAQwEFBQUHBgcOCAgOHhQRFB4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4eHh4e/
8AAEQgAEAAQAwEiAAIRAQMRAf/EABYAAQEBAAAAAAAAAAAAAAAAAAYHCP/
EACIQAAEDBAIDAQEAAAAAAAAAAAIBAwUEERIhAAcGEzEzQf/
EABQBAQAAAAAAAAAAAAAAAAAAAAD/xAAUEQEAAAAAAAAAAAAAAAAAAAAA/
9oADAMBAAIRAxEAPwDZD5k2w4YBmYiqiN7ZLb5/eA+suyU8tlq
+CkYKphJihupsOKZA4KI2pKCuA25r3N3zbG+Wr2WzCSio
+rMqp6hZcqhCwPo2PtG2xxJdoqLtN/eT/
qXryrhPKpXzWcrpWplpFgKVsZCoadfbYHH9SaEW81UB0N0FB0RKpLwP/9k=") with of
course, removed newlines that occured while copying the text from the
txt file.

Thanks for the assistance, I believe the engineering team will find
out why I'm having those problems.


On Aug 27, 8:54 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:
> Hello,
>
>  I see that you're not including any information about the icon to use
> with the ad--I wonder if the SOAP service is, by default, trying to
> read the <customIcon><data> element but not finding it. In my request
> I do specify a customIcon element, but you should be able to provide a
> value for stockIcon instead:
>
>  http://www.google.com/apis/adwords/developer/LocalBusinessAd.html#sto...

AdWords API Advisor

unread,
Sep 3, 2008, 11:05:41 AM9/3/08
to AdWords API Forum
Hello,

Sorry for the delay in getting back to you. Unfortunately, we can't
find any records of that request id in our Production logs--are you
making your requests against the Sandbox environment by any chance? I
should have enquired about that earlier, because perhaps the issues
you're running into are due to discrepancies between the Sandbox and
Production environments.

The sample requests I've been passing along work against the
Production environment, based on my tests. Can you ensure that you're
trying them in Production?

If there is a discrepancy between the Sandbox and Production then
that is obviously something that we'll try to resolve, but it's a
different issue from what we were initially looking into.

Cheers,
-Jeff Posnick, AdWords API Team


veseo

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Sep 4, 2008, 2:51:52 AM9/4/08
to AdWords API Forum
Hello,

Sorry for not clarifying that before, yes, I'm trying that in Sandbox
environment. I guess then really discrepancies between the Sandbox and
Production environments are causing the issues. Again, sorry for not
clarifying that again and thanks for your help, I think we are close
to "unraveling the mystery" :)

On Sep 3, 6:05 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
> ...
>
> read more »

AdWords API Advisor

unread,
Sep 4, 2008, 12:15:39 PM9/4/08
to AdWords API Forum
Okay, great. If you can confirm that things are working in Production
I'll bring the discrepancy with the Sandbox environment to the
attention of the engineering team.

Cheers,
-Jeff Posnick, AdWords API Team


> ...
>
> read more »

veseo

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Sep 5, 2008, 2:34:20 AM9/5/08
to AdWords API Forum
Hello,

We will probably test it someday next week and I will report the
results, being successfull or not. Thanks for your help!

On Sep 4, 7:15 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
> ...
>
> read more »

Deifante Jay Walters

unread,
Sep 19, 2008, 1:36:37 PM9/19/08
to AdWords API Forum
hey,

I'm wondering what has become of this issue. I'm currently
experiencing the same issue. I'm on the sand box and we don't have
production keys quite yet.
> > > > > > > +ibLbbLSGmkJQ2hISlKRgJA7AD2EceybWodm21J27bsg1JU6URtbbQOSfdSj3Uonkk8kx2oBCEI BCEIBCEIBER1mtefvXS64LVpkxLy85UpQsNOPlQbSSQfUUgnGB7AxLoQGddHOk6x7PdTUbpWm7K mkpUhMwzslWjjnDWSF8+68jtwI0PLstS7CGGG0NNNpCUIQkBKQOwAHYR7hAIQhAIQhAf2Q==</
> ...
>
> read more »

AdWords API Advisor

unread,
Sep 19, 2008, 1:43:43 PM9/19/08
to AdWords API Forum
Hello,

I have the bug filed with the engineering team and it should get some
attention, though issues with the Sandbox usually are of a lower
priority than issues that affect the Production environment.

I have a feeling that this might end up being related to the mocked-
out Image service that's active in the Sandbox environment:

http://www.google.com/apis/adwords/developer/adwords_api_sandbox.html#images

In that if a 468x60 image is being used regardless of what is actually
uploaded, it would make sense that the invalid image dimensions
exception is being thrown. That being said, I can't confirm that for
sure and I will post when I get some definitive information from the
engineering team.

Cheers,
-Jeff Posnick, AdWords API Team


> ...
>
> read more »

Deifante Jay Walters

unread,
Sep 23, 2008, 5:53:28 PM9/23/08
to AdWords API Forum
Do you know if there exists a work around for this issue? It is my
current understanding that the company I represent will not be
provided production keys until our system is working in a test
environment. Our current application deals exclusively with Local
Business ads and I'm under the understanding that an image is required
by the api.
Please advise. thanks

On Sep 19, 11:43 am, AdWords API Advisor
<adwordsapiadvi...@google.com> wrote:
> Hello,
>
>  I have the bug filed with the engineering team and it should get some
> attention, though issues with the Sandbox usually are of a lower
> priority than issues that affect the Production environment.
>
>  I have a feeling that this might end up being related to the mocked-
> out Image service that's active in the Sandbox environment:
>
>  http://www.google.com/apis/adwords/developer/adwords_api_sandbox.html...
> ...
>
> read more »

AdWords API Advisor

unread,
Oct 22, 2008, 12:27:07 PM10/22/08
to AdWords API Forum
Hello,

There's been a recent change to the Sandbox environment to ensure
that local business ads use mock images that are of the appropriate
dimensions. The hope is that this will work around the issues that
folks had with testing local business ad creation in the Sandbox.

Can anyone who was experiencing trouble check and see whether they're
now able to successfully check/create local business ads in the
Sandbox?

Cheers,
-Jeff Posnick, AdWords API Team


On Sep 23, 5:53 pm, Deifante Jay Walters <Deifa...@gmail.com> wrote:
> Do you know if there exists a work around for this issue? It is my
> current understanding that the company I represent will not be
> provided production keys until our system is working in a test
> environment. Our current application deals exclusively with Local
> Business ads and I'm under the understanding that an image is required
> by the api.
> Please advise. thanks
>
> On Sep 19, 11:43 am, AdWords API Advisor
>
> <adwordsapiadvi...@google.com> wrote:
> > Hello,
>
> >  I have the bug filed with the engineering team and it should get some
> > attention, though issues with theSandboxusually are of a lower
> > priority than issues that affect the Production environment.
>
> >  I have a feeling that this might end up being related to the mocked-
> > out Image service that's active in theSandboxenvironment:
>
> >  http://www.google.com/apis/adwords/developer/adwords_api_sandbox.html...
>
> > In that if a 468x60 image is being used regardless of what is actually
> > uploaded, it would make sense that the invalid image dimensions
> > exception is being thrown. That being said, I can't confirm that for
> > sure and I will post when I get some definitive information from the
> > engineering team.
>
> > Cheers,
> > -Jeff Posnick, AdWords API Team
>
> > On Sep 19, 1:36 pm, Deifante Jay Walters <Deifa...@gmail.com> wrote:
>
> > > hey,
>
> > > I'm wondering what has become of this issue. I'm currently
> > > experiencing the same issue. I'm on the sand box and we don't have
> > > production keys quite yet.
>
> > > On Sep 5, 12:34 am, veseo <ve...@abv.bg> wrote:
>
> > > > Hello,
>
> > > > We will probably test it someday next week and I will report the
> > > > results, being successfull or not. Thanks for your help!
>
> > > > On Sep 4, 7:15 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > > wrote:
>
> > > > > Okay, great. If you can confirm that things are working in Production
> > > > > I'll bring the discrepancy with theSandboxenvironment to the
> > > > > attention of the engineering team.
>
> > > > > Cheers,
> > > > > -Jeff Posnick, AdWords API Team
>
> > > > > On Sep 4, 2:51 am, veseo <ve...@abv.bg> wrote:
>
> > > > > > Hello,
>
> > > > > > Sorry for not clarifying that before, yes, I'm trying that inSandbox
> > > > > > environment. I guess then really discrepancies between theSandboxand
> > > > > > Production environments are causing the issues. Again, sorry for not
> > > > > > clarifying that again and thanks for your help, I think we are close
> > > > > > to "unraveling the mystery" :)
>
> > > > > > On Sep 3, 6:05 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > > > > wrote:
>
> > > > > > > Hello,
>
> > > > > > >  Sorry for the delay in getting back to you. Unfortunately, we can't
> > > > > > > find any records of that request id in our Production logs--are you
> > > > > > > making your requests against theSandboxenvironment by any chance? I
> > > > > > > should have enquired about that earlier, because perhaps the issues
> > > > > > > you're running into are due to discrepancies between theSandboxand
> > > > > > > Production environments.
>
> > > > > > >  The sample requests I've been passing along work against the
> > > > > > > Production environment, based on my tests. Can you ensure that you're
> > > > > > > trying them in Production?
>
> > > > > > >  If there is a discrepancy between theSandboxand Production then
> ...
>
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