An internal error has occurred. Please retry your request.

[Nick Retallack]

I've been getting this error all morning.

Here's my soap stuff, with [EMAIL], [APP-TOKEN], and [PASSWORD]
substituted for privacy. I'm posting to the sandbox url, "https://
sandbox.google.com/api/adwords/v13/". This is a mcc account.

<?xml version="1.0" encoding="utf-8" ?>
<env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:env="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<env:Header>
<developerToken env:mustUnderstand="0">[EMAIL]++USD</
developerToken>
<useragent env:mustUnderstand="0">Clickfund</useragent>
<applicationToken env:mustUnderstand="0">[APP-TOKEN]</
applicationToken>
<password env:mustUnderstand="0">[PASSWORD]</password>
<email env:mustUnderstand="0">[EMAIL]</email>
</env:Header>
<env:Body>
<n1:getClientAccounts xmlns:n1="https://adwords.google.com/api/
adwords/v13"></n1:getClientAccounts>
</env:Body>
</env:Envelope>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/
envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Server.generalException</faultcode>
<faultstring>An internal error has occurred. Please retry your
request.</faultstring>
<detail>
<ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/v13">
<ns1:code>0</ns1:code>
<ns1:message>An internal error has occurred. Please retry your
request.</ns1:message>
</ns1:fault>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>

[AdWords API Advisor]

Hello Nick,

I can confirm that the Sandbox is returning "internal error" SOAP
faults for all requests right now. I've let the engineering team know
and they're investigating the root cause.

Cheers,
-Jeff Posnick, AdWords API Team

[Tom Guzik]

When will the servers be refreshed?

On Nov 20, 3:56 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:

> > </soapenv:Envelope>- Hide quoted text -
>
> - Show quoted text -

[AdWords API Advisor]

The refresh just took place and the Sandbox appears fully functional.
Can you give it a try?

Cheers,
-Jeff Posnick, AdWords API Team