amazon order disappeared

[Jan Rifkinson]

Earlier today I placed an order @ Amazon.com

As anyone who orders from Amazon knows, they promptly send a receipt of order to registered email address. 

When I clicked to get email, I saw a number of items come "flying" in & OUT of my inbox

I realize that I have a # of catalog folders but none of them contained the amazon order

I searched the email dB to no avail

I searched ALL my dBs to no avail 

I checked all items, new items, recent items, trash, archive dB

I can't imagine what might have happened to the email 

Fortunately I also have TB on my machine & I dbl chkd to see if the Amazon receipt had been sent

Indeed it had

Does anyone have ANY idea what might have happened with this email item. 

If I hadn't been watching I wouldn't have known that it had been sent. And now I wonder about the other items that arrived at the same time; this sorta shook my confidence in Zoot's email abilities although -- as far as I know -- this has never happened before. 

[Tom Davis]

Does anyone have ANY idea what might have happened with this email
item.

The mail database has a RoboMail folder which will catalog items that look like receipts, newsletters, etc.  You can delete the folder or modify the rules/actions as needed, but I would guess the Amazon e-mail is there.

Tom Davis
Zoot Software
t...@zootsoftware.com

[Jan Rifkinson]

Thanks for your prompt reply, Tom. I assumed that by doing a z search and a zz search I might have found it in any folder. In any case, I just checked the robomail folder and it's not there, either.  The plot thickens......

Jan Rifkinson

[Frank M. Helferich]

I see no RoboMail Folder in´my mail db. Where is this located?

Frank M. Helferich
fmh...@gmail.com

From: Tom Davis [list...@gmail.com]
Sent: Fr, 03. 1.14 01:33
To: zoo...@googlegroups.com
Subject: RE: [Zoot XT] amazon order disappeared

[Tom Davis]

This folder was added to the Mail database template about a month ago so you won't see it in any existing databases.  If you want to look at it, create a new database using the Mail template.  You can copy it over from there to your current Mail database if you want to use it.  Right-click the folder and choose Send To | Copy from the pop-up menu.

Tom Davis
Zoot Software
t...@zootsoftware.com

From: Frank M. Helferich [fmh...@gmail.com]
Sent: Friday, January 3, 2014 03:38 AM
To: zoo...@googlegroups.com
Subject: RE: [Zoot XT] amazon order disappeared