Thyssenkrupp Elevator Vista
Tanja Freeze
The elevator is maintained and monitored by ThyssenKrupp Elevator. If you should have a problem on the elevator, press the elevator phone button which will put you in contact with the elevator monitoring station. The monitoring station will dispatch a technician to assist you. If you notice anything abnormal about the function of the elevator, notify the management office immediately.
With SMART service, your elevator is monitored 24 hours a day, 365 days, in real time. This solution enables fast and smart diagnosis of your elevator and provides the optimized solutions to any troubleshooting necessary.
Our ITS specialists provide our service technicians with continuous training. This ensures that our technicians are familiar with all elevator systems, the latest technologies and the best solutions to swiftly resolve all types of technical issues.
ITS not only has a large stock of spare parts from all major elevator manufacturers, it also boasts a team of highly qualified repair technicians. From procuring rare original parts to delivering crucial replacement components overnight, we get your elevator up and running again in no time at all.
Elevator monitoring system is a device installed in an elevator (this also applied for escalators) that constantly monitors the performance of an elevator and tracks hundreds of system functions on thousands of elevators.
If an elevator is experiencing malfunction and the system detects a problem, it correctly diagnoses the cause and location, then automatically makes the service call to the elevator service company. The system also allows predicting maintenance schedules depends on diagnosing data collected from the elevator, to reduce possible downtime and numbers of service call.
The system can be provided by elevator service company without extra charge, depends on the maintenance contract. However, the building owners still need to pay for the landline, broadband network (especially the systems are based on Internet of Things (IoT) and edge computing) or cellular service, to keep the system connected to the elevator service company.
The system act as a supervisory panel usually installed in building's management office[1]. It is a computer software which allows building owners to monitor elevator and escalator systems in one or several locations.
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