Aladdin Shared Hasp

[Charise Zelnick]

Weare running X6 in our shop. We have 2 seats of Mill level 3, 1 seat of Lathe and 1 seat of Solids. We just recently switched over to using a NHasp on our server. Now every so often we are not able to access the Solids Options. When we look at the "Active Licenses" in the NHasp software it shows that, although no seats of Mastercam are active, Solids is being used so we have no access. Has anyone had a issue with the NHasp not letting go of the Solids? When our IT department resets the server drive it will then release the Solids and I am able to access it then. This happens every few days.

Download and install the Aladdin Hasp monitor. It can be installed on a workstation and doesn't need administrator rights to use. When installed on a NetHASP server and run with admin rights you can control the HASP services as well as monitor with it.

Once installed you'll be able to determine which workstation(s), via IP address and hostname, has the Solids license(s) checked out. Launch Mastercam on that workstation, then Settings -> NetHASP Licensing -> Select the Solid addon -> Release.

Also, make sure Mastercam users exit the program cleanly. If it crashes, it'll hang a license. If users log off Windows without exiting Mastercam first, it'll hang a license. If the computer crashes, again, a license will hang. Re-launching Mastercam and cleanly exiting it will release it.

To get the nhasp to release a license do you have to reboot the server? I.T. doesn't like to reboot because it kicks other users off of other stuff. Can you just unplug the nhasp and plug back in or would it damage something?

To repeat, I've never needed to restart the hard lock server service to release hung licenses. I always use the Aladdin Monitor to determine which workstation is hanging the license and deal with it on the workstation. The only time I do restart the hard lock server service is after updating license renewal hasp codes even though I'm pretty sure it doesn't need to be done.

I followed the advice in this forum about the aladdin software. I found that I had to install static IP's because some some computers show the actual name and IP, while others display "pool" followed by the IP so it was hard to find the culprit since IP's were reassigned at random. Because of frustration with this people were shutting down he hasp and slowing program production. Just saying thanks for leading me to a solution. Now to tackle locked programs using Cimco.

Ok, have new nethasp and work with X6 but getting error with V9 "Error checking out a Mill Level 3 License. No active NETHASP license manager was found. Have issuse with both win7 64 bit and XP systems

You would need to make sure that when using FNP-11.11.1.2 SDK, appropriate version of hasprt.exe and libraries are placed at the appropriate folder and the dongle library shared with FNP kit is installed.

There is a detailed document "Driver Installation Guide for Flexnet ID Dongles" - i have shared the same documentation library with you on this case. Kindly refer the same to install the dongle drivers.

When I view FlexNet publisher dashboard system info page and lmutil, does not show FLEXID. Windows device manager shows the HASP device

But on a CentOS 7 VM it works with the Dongle and the corresponding license file!

On a Windows physical machine the FLEXID is detected or shown on the flexnet publisher dashboard and when running lmhostid on the command line. And the license manager works well with the FLEXID and the corresponding license file for the USB device.

Yes, we already did that several times and on different VMs, Windows 7, Windows 10, RHEL 7, Centos 7.

And only on windows VMs the dongle is not detected by Flexera. It is shown and detected by the windows system since device manager shows the USB HASP drivers.

As mentioned we have exhausted all the troubleshooting steps we can find and the issue only happens on windows VM v11.16.2 and higher. We used flexera v11.14 and it detected the USB Key/dongle and shows the FLEXID.

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