Re: Frans I need help!

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Ron Tonnessen

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May 4, 2011, 10:43:39 PM5/4/11
to zelocityusers
Crispy
What software version are you now running and what makes you believe that your recent experience is a software issue and not related to your hardware?
Ron

On Mon, May 2, 2011 at 10:22 PM, Crispyclubs <ldwhe...@gmail.com> wrote:
Frans....... I am getting no where with Zelocity.  I had a fitting the
other day and despite my earlier thread about correct launch angles,
which were fairly correct with my swing, they are all over the place
with the guy I did a fitting on.  The guy I had done a fitting on was
swinging 118-120 mph and his launch angles were incredibly
inconsistent on the Zelocity despite being very inconsistent with
where the ball was hitting the back of the net.  It was off by as much
as 5 degrees.  I tried to get somewhere through scaling but it effects
so much of the rest of the data that it is just impossible to get
somewhere near. I am wondering if I could be a user of your software
as I can't afford spending anymore money.  Zelocity wants me to send
it back to there facilicty to run their own tests but will charge me
shipping to and from their facility along with another $150 service
fee.  I just dropped $500 to get it serviced because it was displaying
no numbers.  I would like to be  atester of your software.  Thanks.

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Crispyclubs

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May 6, 2011, 9:44:38 PM5/6/11
to Zelocityusers
Well.....I'm not sure really, but it seems to be a common theme around
here that the Zelocity software is crap and gives incorrect readings
to virtually everyone so I am assuming that is a software issue. It
just came from the factory so I am hoping that they took care of any
hardware issues but who knows, maybe they shook it up and down a few
times got some numbers to display again and charged me $400 bucks. I
was hoping that Frans software would let me know if it is a software
issue or not. Currently I am runnning 4.3.2.
> >http://groups.google.com/group/zelocityusers?hl=en.- Hide quoted text -
>
> - Show quoted text -

Ron Tonnessen

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May 8, 2011, 1:24:10 PM5/8/11
to zelocityusers
Crispy
The problem you sent the machine back to Zelocity to be repaired was__________?  As I remember our phone conversations, Zelocity said the unit was sent to the factory in Colorado and then it was returned directly to you...correct?   Was that problem corrected?
Ron
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