Timeout

[Dustin Oprea]

I got 3500 messages sent to my email account by my systems today regarding timeout on connections to https://api.zeepmobile.com/messaging/2008-07-14/send_message, starting from around 8:20a. What gives?


Dustin Oprea

[Simon Wex]

We're suffering from an outage at Amazon. We'll have everything up and
functioning asap.

http://blog.reddit.com/2011/03/why-reddit-was-down-for-6-of-last-24.html

- Simon

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[Dustin Oprea]

Not that we don't appreciate an eventual bulletin that you had a problem eighteen hours ago, but it would've been stellar if there was been a message about this at that time. You caused system-wide unavailable of service on our side, and no one knew in advance.


Dustin

[tigrang]

a) you're using a free service and b) "and no one knew in advance." ..
how can they predict an outage by another company BEFORE it happens...

Just my thoughts :)

On Apr 21, 10:47 pm, Dustin Oprea <myselfasun...@gmail.com> wrote:
> Not that we don't appreciate an eventual bulletin that you had a problem
> eighteen hours ago, but it would've been stellar if there was been a message
> about this at that time. You caused system-wide unavailable of service on
> our side, and no one knew in advance.
>
> Dustin
>
>
>
>
>
>
>
> On Fri, Apr 22, 2011 at 1:12 AM, Simon Wex <si...@simonwex.com> wrote:
> > We're suffering from an outage at Amazon. We'll have everything up and
> > functioning asap.
>
> >http://blog.reddit.com/2011/03/why-reddit-was-down-for-6-of-last-24.html
>
> > - Simon
>

> > On Thu, Apr 21, 2011 at 6:35 PM, Dustin Oprea <myselfasun...@gmail.com>

[Dustin Oprea]

I'm not trying to be harsh. I'm also not saying to tell us in advance about such things, but just sending out an email telling us that you're aware there is a problem and thus a) keeping everyone who uses Zeep from having to debug their systems unnecessarily, b) preventing the possibility of a flood of support emails, and c) allowing us the courtesy of being able to warn OUR customers.

Dustin

On Apr 22, 2011 3:04 AM, "tigrang" <tigr...@gmail.com> wrote:

a) you're using a free service and b) "and no one knew in advance." ..
how can they predict an outage by another company BEFORE it happens...

Just my thoughts :)

On Apr 21, 10:47 pm, Dustin Oprea <myselfasun...@gmail.com> wrote:

> Not that we don't appreciate a...

> On Fri, Apr 22, 2011 at 1:12 AM, Simon Wex <si...@simonwex.com> wrote:

> > We're suffering from an...

> > On Thu, Apr 21, 2011 at 6:35 PM, Dustin Oprea <myselfasun...@gmail.com>

> > wrote:
> > > I got 3500 messages sent to my email account by my systems today
> > regarding

> > ...

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To po...

[Scott Robertson]

Gang, apologies for the non communication. Amazon chose the day that
the whole team was in the air for 4+ hours to take a dive.

As a reminder, Zeep is a free service and makes no claims on
reliability. Our parent company Vibes http://vibes.com offers
excellent reliability and support. They were not impacted in anyway
by this outage. If you need this level of coverage drop me a note and
I'll be happy to introduce you to a member of our knowledgeable sales
team.

Once again, apologies for the inconvenience this is causing us all and
we'll notify you as soon as everything is back online.

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--
Scott Robertson
CEO and Co-Founder
Zeep
http://zeepmobile.com
http://zeepmedia.com