Poor infrastructure internet connection

[Bill Bindal]

I have this perennial problem of internet connection in the store thereby food stamp, debit/credit, ATM do not work. Even orders cannot be sent. It causes lost sales, lost profits and frustrated guests stop patronizing. What are my options. Repeated requests to FC etc and calls to help desk have failed to resolve the issue. If anyone else has similar situation. What was the equitable resolution.

Sent from my iPhone

[Jim]

 Bill,

Ask your FC to call your RISM. Last I knew it was Mark Loffer. He should be able to help.

Jim Monigold

   Cell  408-202-9814

Home 408-262-3679

 

"The greater part of our happiness depends on our dispositions, and not on our circumstances"

                                                                                                                    ~Martha Washington

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[mfoster762]

Have a minimum six certified order writers. Be 100% instock on the "list of the month" greet all guests....make coffee every 5 minutes and oh yes....you are the only one with this problem. How many prebooks do you want?

Sent from the Samsung Galaxy Rugby Pro, an AT&T LTE smartphone

-------- Original message --------
From: Bill Bindal <bil...@gmail.com>
Date: 04/15/2014 11:17 AM (GMT-06:00)
To: zee...@googlegroups.com
Subject: (ZeeMail) Poor infrastructure internet connection


I have this perennial problem of internet connection in the store thereby food stamp, debit/credit, ATM do not work. Even orders cannot be sent. It causes lost sales, lost profits and frustrated guests stop patronizing. What are my options. Repeated requests to FC etc and calls to help desk have failed to resolve the issue. If anyone else has similar situation. What was the equitable resolution.

Sent from my iPhone

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[Paul]

Yes, exact same problem for years. I believe it is the phone line carrier ATT, trouble with shortages in the line

7-11 pays the phone company therefore 7-11 responsibility to fix, however ignorance is pleaded on their behalf. As 7-11 is concerned case closed.

Paul

Sent from my Verizon Wireless 4G LTE DROID

[saloni prabhakar]

LOL..I love the part about the comment we often hear "you're the only one with this problem!"

[Bill Bindal]

Jim, good to see your post. He too is involved since long. AT&T is the provider. When I call AT&T for repair/ compensation , they say I am not the customer. I have the log maintained of disconnection period. I think company needs to find solution and compensate me for lost profits( similar to lost beer sales). Thanks

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[Jack Rugen]

I hadda similar problem. They replaced my backroom computer. It's much better now.

Sent from my iPhone

> On Apr 15, 2014, at 12:17 PM, Bill Bindal <bil...@gmail.com> wrote:
>
> I have this perennial problem of internet connection in the store thereby food stamp, debit/credit, ATM do not work. Even orders cannot be sent. It causes lost sales, lost profits and frustrated guests stop patronizing. What are my options. Repeated requests to FC etc and calls to help desk have failed to resolve the issue. If anyone else has similar situation. What was the equitable resolution.
>
> Sent from my iPhone
>

[Jack Rugen]

Prebooks?  I don't order all of'em.  But, get'em anyway!

Anyone else??

Sent from my iPhone

[Jack Rugen]

Jim,

Send'em a price chng!

Sent from my iPhone