Important health issues regarding Vision FAQ
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FREQUENTLY ASKED QUESTIONS BECAUSE WE CARE...
The following is a list of questions most frequently asked by our
customers.
Q. What is required to order my replacement lenses through Lens Express?
A. You'll need, of course, a current Contact Lens prescription. Just
provide the specifications (i.e. brand name, type of lens, power, base
curve and diameter) requested on the 'Check out Screen' -- then fax ,
e-mail or mail your prescription or your doctor's name and phone number to
us.
Our fax number is: (954)426-9406 custome...@lensexpress.com
ATTN: On line Services Our Address is:
Lens Express
350 S.W. 12th Ave
Deerfield Beach, FL 33442
ATTN: On line Services
Call 1-800-524-8668 ,
e-mail
custome...@lensexpress.com /sales@lensexpress/b...@lensexpress.com
OR visit us on the web
http://www.lensexpress.com or
http://www.lensexpress.com/about.html
DON'T FORGET Offer #2506
Q. How do I obtain a Contact Lens prescription?
A. Visit a licensed eye doctor. After you've been fitted, your doctor
will give
you a prescription that can be filled wherever you wish. As a
Discount
Club Member, you can be directed to a local doctor who will perform
your exam and fit your initial lenses at significant Savings.
Q. What if I don't have my prescription, or I've lost it?
A. No problem. You can obtain a duplicate copy from your doctor or we can
call your doctor (within the United States) and obtain it for you
FREE.
(Non-Club Members must pay $3.00 for this service.)
Q. How often should I replace my contact lenses?
A. Many doctors believe 4 to 6 months for regular lenses and 1-2 weeks for
disposables. You should consult your doctor, since individual needs
vary.
Q. How can I be sure my lenses will have the correct prescription?
A. We pride ourselves on offering expert, dedicated service and guarantee
you'll receive your exact prescription or your money back!
Q. If I have any questions about my eye care, who should I call?
A. Always call your eye doctor for eye-related questions. Lens Express is
here to provide you with replacement lenses and our discount eye care
program.
Q. What if I lose my contacts while traveling?
A. If you have access to a PC you can just order right on line or e-mail
us. If access to
a PC isn't available, call our toll-free number (800)USA-LENS from
anywhere in the
U.S. or Canada or (954)422-8181 from elsewhere in the world. We will
overnight
your lenses worldwide the same day whether you are at home, at work or
on vacation.
Q. What information does my prescription contain?
A. It identifies each lens for each eye as follows:
OD:Right Eye
OS: Left Eye
OU: Both Eyes
Brand:Manufacturer and lens series
Power:Strength of the lens
BC: Base Curve (back curvature of lens)
DIA: Diameter(diameter of lens)
AXIS & CYLINDER: for Toric lenses (astigmatism)
ADD POWER: for Bifocal lenses
Doctor's Name & Telephone Date of Your Last ExamYour Date of Birth
Q. How can you sell lenses at a lower price than my doctor and deliver
them so fast?
A. Because we have such large volume (over 1 million in stock!) and low
overhead. We buy brand name lenses at wholesale prices. We ship the
same day from one location to anywhere in the world.
Q. How soon can I expect delivery of my order?
A. Most orders are delivered within 2 to 7 BUSINESS DAYS. In-stock
lenses are generally shipped the same day.
REMEMBER!: Your prescription needs to be verified with the prescribing
doctor's
office (NEW ORDERS or PRESCRIPTION CHANGES) if submitted without a copy
of the
prescription.
CUSTOM ORDERS: Your order may take some additional time if your
prescription is for SPECIAL ORDER lenses (TORICS, GAS PERMEABLE, HARD
LENSES and APHAKIC LENSES) and may not be canceled once ordered. If you
have a question or concern that we haven't addressed, e-mail us and we'll
be happy to respond quickly.
Lens Express is committed to delivering your lenses to you as quickly as
possible!
REMEMBER Offer #2506
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Offer #2506
PRK FAQ's
Lens Express Inc.
a Subsidiary of Summit Technology Inc. Answers to your questions
Q. How do I know if I'm a good candidate for laser correction of
nearsightedness?
A. The great majority of all nearsighted people are potential candidates
for the laser treatment. Typically, patients who are at least 21 years of
age who have mild to moderate nearsightedness (from 1.5 to 7.0 diopters)
and meet certain medical and visual criteria are suitable. The best
candidates tend to be people who are dissatisfied with their contact
lenses or glasses and are motivated to make a change, whether it's due to
occupational or lifestyle reasons. However, only an eye doctor who is
specially trained in laser correction of nearsightedness can evaluate a
patient's suitability for the treatment.
Call Summit Vision Centers at 1-800-524-8668 to schedule your FREE
Evaluation.
Q. How long does the treatment take? How long will my recovery be?
A. The laser treatment itself takes about 15 to 40 ! seconds, based on the
degree of correction necessary. Only one eye is treated at a time.
Typically, you'll notice improved sight in 3 to 5 days following the
treatment, and can usually go back to work in 2 to 3 days. Often patients
prefer to be treated on a Thursday or Friday afternoon to minimize time
away from work.
Q. How do I know it's safe?
A.Summit Vision Centers use only the Summit laser, the laser proven to be
safe and effective for the treatment of the great majority of nearsighted
prescriptions. In the U.S. clinical trials' 3 year follow-up, no
sight-threatening complication have occurred. Over 500,000 treatments with
a Summit laser have been performed abroad over the past six years. As
added proof, some of the country's top eye institutes are working with our
Medical Council on an ongoing basis to ensure that the highest standards
of safety are met.
Q. What are the side effects?
A. The Most common side effects are a "halo" effect and some glare at
night around lights. However, these problems are no worse than what most
contact lens and eyeglass wearers often experience.
Q. Will I be in any pain?
A. The treatment itself is painless. Typically, people experience some
discomfort and a "gritty" feeling during the 24 to 48 hours after
treatment. Patients who are treated will be given medications they can use
to control any discomfort they might experience.
Q. Will the treatment be permanent?
A. Given the results of the U.S. clinical trials and the results reported
internationally, the treatment appears to be permanent.
Q. Can I afford the treatment?
A. Eyeglasses usually have to be replaced once a year or so and contact
lenses - depending on the type you use - can be extremely costly,
especially when you add in the cost of solutions. You'll find that laser
correction of nearsightedness can probably pay for itself in a few years'
time. Talk about it with a doctor at a Summit Vision Center during your
FREE evaluation. There's a convenient payment plan to suit your budget. As
a LENS EXPRESS member you can take advantage of special savings and get
$1000.00 OFF the procedure so enroll now
(FREE 6 month Trial membership).
Call 1-800-524-8668 ,
e-mail
custome...@lensexpress.com /sales@lensexpress/b...@lensexpress.com
OR visit us on the web
http://www.lensexpress.com or
http://www.lensexpress.com/about.html
REMEMBER Offer #2506
Life is what, happens when you're doing something else.
BV