Paypal Charge not showing up in email to customer

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Victor Congionti

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Apr 2, 2016, 1:00:31 PM4/2/16
to Open eSignForms Developers

At one point this was working. Not sure what happened. This is what we have on the email template we send to the client after charging their credit card.

Total Including Tax:

${out:CreditCardServiceAuthorization.FinalAmount }


This is also what the client sees when receiving the email (not the actual final amount that was charged to their card).

Transaction details attached. 

2016-04-02_12-56-03.jpg

Open eSignForms

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Apr 2, 2016, 3:30:51 PM4/2/16
to Open eSignForms Developers
Looks like you have a space/other unprintable character between 'FinalAmount' and the closing brace: }  It's possible you introduced something odd if you copy/pasted into the editor.

If you only have one document, you can also just use ${out:FinalAmount}, though ${out:CreditCardServiceAuthorization.FinalAmount} will certainly work.

Victor Congionti

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Apr 2, 2016, 3:45:47 PM4/2/16
to Open eSignForms Developers
Resolved! Thank you. So silly of a mistake. 
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