I have the same problem, completed all the steps you specified and still cannot connect to Lowes commercial (Synchrony). Even ran file validation/repair, stated that it fixed Lowes but still no resolution.
Thank you for reaching out to the Community and telling us about this issue. I'm sorry to hear you're running into this problem. This is a known issue that our teams are already working to resolve, although we do not currently have an ETA. If you wish to get updates on the issue and know when it is resolved, you can bookmark this Community Alert. If you do not see the bookmark icon in the upper right corner, make sure you're logged into the Community.
If you are still getting FDP-102/CC-502 when trying to add/update your Lowe's Commercial (Synchrony) account(s), I would recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If your financial institution has changed its URL, then it will require them to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.
I do apologize for any inconvenience! Thank you.
update to me from lowes is this. An ongoing issue with quickbooks has been identified and is being addressed. Unfortunately, we have not been given an estimated time for resolution. Thanks you for the information you provided. It has been passed along to management.
I get a message saying "Lowe's Commercial Card (Synchrony is denying access to your account." and Care Code FDP-108 when trying to connect. I assume this is the same issue everyone else is having and related to their recent website changes. I can logon to my account through the browser with no problem. Very frustrating that it's gone on so long.
I have been following this thread since I have been having the same problem for a while now. This is becoming a big issue for me because we use this account every day for our small business. It's not fun paying for a software to end up having to manually keep track of every day transactions.
The web link for the Lowes Pro account in Quicken is still shown as www.onlinecreditcenter6.com (which is the old website link) but when I click on it redirects itself to the new link ( )in my browser and I can login into my account with no issues.
When I tried to reactivate the one step update for this account, today, I receive a message saying that the financial institution had a request (CC-508) suggesting there is a pop up message or something I should see and accept in the Lowes pro website. I have logged in many times and moved around their website trying to find out what that coould be but none of that seems to be happening.
I decided to call Synchrony to have them check and tell me if there was anything they need me to update, accept, read, etc., anything that could be causing this "request". They checked and did not find anything to report. I explained to them the problem I had with Quicken but they did not seem to be informed of the situation.
I also reached out to Lowes commercial credit card technical support department. I told them that we are having this issue with Quicken and their accounts and they seem to be aware of the situation. I told them that when I try to login in to their account via Quicken I am still seeing the old link to their website ( www.onlinecreditcenter6.com ) even though when I click on it it opens up the new website with a different link and everything works fine with them outside of Quicken. He said to me that his department is aware of this current issue with Quicken because there is an open ticket to try to solve it but the impression that I got from his answer is that the issue is within the Quicken software, not them. He gave me a phone number and a ticket number to call Quicken and follow up with them about this issue. Phone number: 650-250-1900. Ticket 10202396 ( he was not sure if this number is still the same or not but it's related to this issue).
So, I have not called the above mentioned number yet because I would assume is the same people reading and answering this thread? If I am incorrect please let me know and I will be more than happy to call them and pass all this information to them.
Agree there are still issues. I also can connect but, although quicken indicates that it downloads, no transaction show up. Also, Pamela states there is a new (modified) url but can only find the old one (which populates automatically) when u set up Lowes Commercial but cannot see how to modify it as Pamela suggests.
I am looking for a mac supported software like Quicken home and business that will work on a mac and give me the ability to manage my personal finances & business finances in one system while also letting me write checks in the system and manage rental properties. The quicken home and business would have been perfect but that one is not supported by mac. Any suggestions?
Macs don't change to fit a software package, it's the other way around ... developer's are responsible for making their product work with Mac OS. That being said, a visit to the Quicken site indicates it's Mac compatible: -mac. That may or may not include all products.
While I don't know your exact requirements for business functionality, I have been using Quicken Premier to manage a trust and I have not run into any limitations w/r/t income, expenses, check writing, P&L, investments, tax reports, etc. I did create some custom reports mostly for tax reporting, but everyone ends up doing custom reports.
Premier doesn't do invoices; and the Home & Business version has rental management features that could be difficult to replicate in the Premier version ... so if you have those requirements then I think Quickbooks is the answer. But for general business management, Premier has been perfectly usable for me.
No, but you can install and use Legal Business Pro if you have a PC emulator (such as Virtual PC or Guest PC) on your Mac. Be aware, though, that this configuration is not supported by Nolo Technical Support.
To read the books in PDF format, you must have Adobe Reader installed. You can download the most current version of Adobe Reader available for your Windows operating system from www.adobe.com.
No. Legal Business Pro contains commercial leases, but not residential ones. If you need a residential lease, try these Nolo books: Every Landlord's Legal Guide, by Janet Portman and Marcia Stewart, or Leases & Rental Agreements, by the same authors.
No. Legal Business Pro does not contain a durable power of attorney, which is a document that lets someone act on your behalf even if you are incapacitated. It does, however, include a limited power of attorney that you can use to empower someone to make financial decisions for you for a specified amount of time or for a particular purpose. You can create a durable power of attorney with Nolo's Quicken WillMaker.
No, we designed Legal Business Pro for use in the United States. So, while much of the general business information provided by the program may be relevant to your foreign business, you should not use its forms for business you do in other countries.
You can register your copy of Legal Business Pro by choosing Online > Online Registration from within Legal Business Pro. If you're having trouble registering through the program, please contact us.
If this feature is available, you'll see a document rights message box when you open an IRS form in Adobe Reader. Early versions of Adobe Reader will prompt you to download a newer version that will allow you to save.
You need Adobe Reader 10 or higher in order to make use of all the features in the PDF files included in Legal Business Pro -- including saving completed IRS tax forms. To download the latest version of the free Adobe Reader, go to www.adobe.com.
Generally, you will not need to change any of the default formatting for your documents. The attorneys at Nolo have checked the documents and verified that signature lines and witness lines appear as they are supposed to.
To restore the default settings at any time, return to the Legal Business Pro program window, choose File > Print Options. When the options dialog comes up, click the Use Defaults button.
Throughout the program, Legal Business Pro checks the data you enter and verifies that the data you enter is in the correct format and is spelled correctly. However, not all data is checked for formatting in this way. In particular, telephone numbers and zip codes are not checked for formatting (to allow for international phone numbers and extensions, and so on). Proofread your data before moving to the next screen.
We designed Legal Business Pro for use within the United States, so many forms in the program do not allow you to easily enter a foreign address. If you need to enter a foreign address into your document, you can export the document to RTF (see below) and enter the address manually.
To protect your backup files, you cannot open a Legal Business Pro portfolio while it's stored in the Nolo Document Backups folder. If there's a problem with your original Legal Business Pro portfolio, and you need to use the backup, copy the backup file and paste the copy into a different folder. Once it's outside the Nolo Document Backups folder, you'll be able to open it.
Nolo has made every effort to ensure that Legal Business Pro documents will print correctly regardless of the printer you use. Nonetheless, printer anomalies can occur. If you encounter any problems when printing your documents, you can export your document and print it from your word processor. Please contact us to report the problem so that we can investigate and fix the problem, if possible.
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