Re: Teamviewer Download
Annice Hemmerling
I regularly have to control my mother's computer to get her on zoom. I like to leave Teamviewer running in case she does somethiing on her computer and I have to then bring Zoom back to the front or something. The problem is, I get terrible feedback because of both Zoom and Teamviewer running and sharing audio between our computers. I would like to disable any audio being transmitted between our computers via TeamViewer. I don't see a button to do this, and in settings there isn't anything that seems clearly designed for the purpose of muting the transmission of the remote computer's audio to my computer.
Audio communication will never be a useful tool since the equipment being controlled does not even have speakers or a method to connect them. Right now this is messing with my company's approved communication software during support sessions. All interaction via TeamViewer is pure visual manipulation and never audio sourcing.
I cannot agree more with the last two comments. Audio in Teamviewer is an absolutely useless feature. I've been a user since v 6 and have never used audio on a Teamviewer session. However, as I move to using VOIP on my computer, as soon as a session is started, my audio is cut in half so I cannot hear my customers. The above trick does not work on my Mac. I cannot find an option to totally disable the audio portion of my session.
If this cannot be solved, I will have to move to a different remote control app. I've already tested **Third Party Product** and it does everything I get with Teamviewer and doesn't have this problem.
This is really annoying feature. Even if sound is "disabled", TV still adjusts the volume on the host computer. I don't want TV to touch the sound settings on the host AT ALL. Unless I explicitly request it to do so.
How to bring up the communication menu as seen in this video in this thread. I see no such controls. Should I see these controls when I am viewing the remote user's screen? I do not. I also do not know how to bring up those controls on my screen. Maybe I am using teamviewer incorrectly?
I have PA-820 with fully updated signatures, I have blocked Teamviewer via security policy. PA is recognising the application and traffic log showing that teamviewer connection is blocked but on host machine teamviewer is running and outbound / inbound teamviewer connections are sucessful. I have also tried by applying ssl decryption but still same result. Need help in this regard.
If you have logs proving that the Teamviewer app-id is properly getting blocked when your security rule is applied then this would more then likely be due to traffic getting mis-identified, likely to 'ssl'. To get this to work properly you would need to apply ssl-decryption.
Out of curiosity are you blocking all of the app-ids? You would either include the app-id container of 'teamviewer' and then 'teamviewer-web' or you would need to list out all 4 individually. Generally in my experience the firewall is rather good at identifying teamviewer traffic and blocking it when you are decrypting traffic.
You could attempt to do this in a controlled situation and reviewing the logs to see what exactly the firewall is identifying the traffic; that may help in understanding why your traffic isn't getting identified properly.
We do not use any form of SSL decryption on our PA, but we are still able to effectively block Teamviewer. Does the firewall perhaps do some kind of hostname/FQDN match in addition to block the traffic? I see in the traffic logs that Teamviewer first tries port tcp/5938, then tcp/443 then tcp/80, but all the sessions are blocked with app-id teamviewer-base.
The firewall is capable of still identifying certain applications through a number of different ways that aren't encrypted when you are using SSL. Under the majority of use cases the firewall is perfectly capable of identifying teamviewer traffic without decrypting the traffic.
TeamViewer can be unattended and run all the time (it can run when Windows starts), or only when a user starts it, but the safest way is for the vendor to use TeamViewer QuickSupport that gives a one time remote connection session that you mentioned. That way, you can keep the full TeamViewer product off of your network.
Give solutions to what they are asking for, absolutely, but do it 100% on your terms. I work with organizations that use secure 3rd party solutions to allow contractors access to specific machines (both end-user boxes and servers), and from what I recall, 99% of them are on-demand.
We have suppliers who use TeamViewer to access equipment they have supplied. As has previously been stated, we use the code and password method but also block TeamViewer at the firewall and unblock it when required. This way we have control over when they access etc.
Personally tell them you will only teamviewer when you use quick support and will not install the client software on any pc, at least then you control when it runs and thtey can still use teamviewer.
Works both ways.
Or other option assuming windows 10 pcs, i actually find quick assist works fine for receiving access ad-hoc.
If it is a one time thing then use TeamViewer QuickSupport. If it is unattended access, and you trust these people, then you can set it to start with Windows, do not allow it to be turned off, and increase the password length to 10 characters. You can also set a strong static password for them.
The problem is that the teamviewer_linux_x64.deb, the package that was aimed to 64-bit systems, uses a obsolete package that tried to achieve multiarch previously in Debian based systems called ia64-libs. Although, that package scheme changed and now Teamviewer distribute the native build for both i386 and amd64 architecture, as they don't need anymore multiarch.
Simply downloading the appropriated package for Debian/Ubuntu and installing it using your favorite method, should be enough. This package also installs a repository, so it should also automatically upgrade itself when you upgrade your system.
All I had to do to amend this problem was do dpkg --force-all -i *.deb to install that package. Note that the only dependency it couldn't resolve was libpng12-0, so after forcing the install it has no images in the interface but it is still runnable. The other solutions did not solve the problem for me. I'm hoping the Teamviewer developers will get to this soon.
TeamViewer 14.0 is out for Linux and it's no longer based on Wine. TeamViewer 14.0 features native 64-bit support and a Qt front-end. .deb packages for TeamViewer 14.0 for Linux are available from the official TeamViewer website.
On Ubuntu 17.10 some features of TeamViewer require Xorg to be selected instead of the default Wayland at the login screen. In Wayland only outgoing remote control and incoming file transfer are supported. If you need incoming remote control you have to login to classic Xorg. In order to enter an X session from the GDM login screen select Ubuntu on Xorg.
I found an article that says that teamviewer is now integrated into Thingworx.
( -is-now-integrated-into-ptcs-thingworx/ )
I also found a manual on how to install it, but for that i need the teamviewer extension and I have no idea where to find it.
Does anyone of you know where i find the teamviewer-extension for thingworx?
The School of Social Ecology computing services provides remote support using TeamViewer. This product allows for us to remotely connect to your computer and provide technical support. TeamViewer allows support technicians to understand and resolve computer problems without having to physically visit your office or bring your computer from home. Using this remote screen-sharing software saves everyone's time and is especially helpful when you need to get a problem resolved quickly.
You may already have teamviewer running on your computer if you are using Windows 7, most staff computers have it installed. You can check your ID number by opening the teamviewer program if it's already running. To check, click on the up arrow in the bottom right hand corner of your screen. Look for the teamviewer icon depicted in the picture below in the blue circle. Click on the small icon and you should see the teamviewer window appear.
All TeamViewer versions use full encryption. Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees that the data channel is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyze the data stream. Security and privacy have always been a top priority during development.
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