what file(s) need to be deleted to do a clean install?

[Matt Lind]

I was launching Softimage 2014 the other day as I had to exhume an old
project, but just as Softimage was starting up, I experienced a blue
screen.  When the system restarted and I attempted to launch Softimage,
I was presented with a dialog box stating my license was corrupted and
needs repair.  I clicked the 'repair' option, but instead of repairing
the license, now the application doesn't start at all.  Can't even get
an error message.

I didn't have the patience to try to troubleshoot things, so I decided
to uninstall Softimage, then re-install from scratch figuring that the
corrupt file(s) would be deleted and replaced.  My assumption was
wrong.  Now I'm presented with the "ERROR: There is no interactive
license available to run Softimage 2014".  Clearly, I didn't delete all
the necessary files to wipe my drive of all prior traces of a Softimage
installation.  I realize that dialog is likely a different issue than
the corruption issue, but I'd rather get things into a state of knowing
it's set up properly without having to do any secret handshakes.

Assuming uninstall is performed normally, Does anybody know which
file(s) I must delete to rid my system of all traces of Softimage ever
being installed so I can do a fresh installation without legacy issues
getting in the way?

I assume at least this much:
    C:\program files\Autodesk
    C:\users\<username>\Autodesk\*
    %TEMP%\appdata\local\temp\*

Any registry keys or other folders I need to delete?

thanks,

Matt

[davids...@gmail.com]

There may be a licence folder in the hard drive root c: ...



David Saber
DreamCraft Digital
Graphics – Medias - Animations – 3d
www.dreamcraftdigital.com
con...@dreamcraftdigital.com
+33 6 26 13 25 98
+33 4 89 89 05 22

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[Jens Lindgren]

Hi Matt!

You have some more folders with Autodesk as well...

C:\ProgramData\Autodesk

%appdata%\Autodesk

%localappdata%\Autodesk

Cheers!

//Jens

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Jens Lindgren

------------------------------------

CG Supervisor @ Important Looking Pirates

ilpvfx.com

[David Gallagher]

Does anyone know how to get ahold of Matt Lind?
I paid him to do a softimage to maya rig conversion tool, which he made and was really great. But the software included licensing and timed out, so I'm not able to use it.


------------

Hey Matt. Did you get my emails and text messages from months back?


On 10/4/2021 2:44 PM, Matt Lind wrote:

it worked.

[Sven Constable]

We had some email conversation in 2019. He wrote a script for me and I helped him with his old projects in exchange.

I have his email adress (the same he uses for the list) and the postal address. Unfortunatly nothing else.

 

Sven

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