Unofficial Softimage user voice

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Gregory Ducatel

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Oct 4, 2013, 11:23:13 AM10/4/13
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Hi Guys,

In order to centralise ideas, features... In one place I have opened
an unofficial Softimage user voice.

https://softimage.uservoice.com/

Please fell free to add any ideas, features or improvements that pop
in your mind I will be glad to spam Autodesk using this platform.

Cheers,

Greg
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Gustavo Eggert Boehs

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Oct 4, 2013, 11:41:23 AM10/4/13
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Ha! this looks a whole lot like ADs version. Nice job!
Are we constrained in the same way? As far as votes are concearned?

Gustavo E Boehs
Dpto. de Expressão Gráfica
Universidade Federal de Santa Catarina
http://www.gustavoeb.com.br/blog


2013/10/4 Gregory Ducatel <gduc...@gmail.com>

Gustavo Eggert Boehs

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Oct 4, 2013, 11:42:59 AM10/4/13
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Oops, just registered and found out one has 1000 votes... that kind of defeats the purpose. If I could make any suggestions it would be to dial that down to ADs levels which seem to work in order to make people prioritize stuff...

Gustavo E Boehs
Dpto. de Expressão Gráfica
Universidade Federal de Santa Catarina
http://www.gustavoeb.com.br/blog


2013/10/4 Gustavo Eggert Boehs <gust...@gmail.com>

Stephen Blair

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Oct 4, 2013, 11:47:37 AM10/4/13
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Hi Gregory

A 1000 votes seems like a lot. Don't you get just 20 on the Maya user voice?
And I was able to vote as anonymous.

Thanks

Stephen

Gregory Ducatel

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Oct 4, 2013, 12:02:25 PM10/4/13
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My bad, will change that... ;)

From: Stephen Blair
Sent: ‎2013-‎10-‎04 11:47
To: soft...@listproc.autodesk.com
Subject: Re: Unofficial Softimage user voice

Andreas Böinghoff

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Oct 4, 2013, 12:08:26 PM10/4/13
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Nice!
--




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Chris Chia

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Oct 4, 2013, 12:34:22 PM10/4/13
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Greg! Salute to the great effort needed to setup one.

Chris

Emilio Hernandez

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Oct 4, 2013, 1:40:30 PM10/4/13
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Great!!!  Well done!




2013/10/4 Chris Chia <softim...@gmail.com>

Gregory Ducatel

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Oct 4, 2013, 1:48:10 PM10/4/13
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Thank you guys... We will see how AD will react to it ;)
 
Cheers,
 
Greg

Cristobal Infante

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Oct 4, 2013, 2:15:26 PM10/4/13
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Hi Gregory,

Good work, I recommend you don't use the official softimage logo. It's probably infringing copyright.. 

Gregory Ducatel

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Oct 4, 2013, 2:28:53 PM10/4/13
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Thank you for the advice. It will be remove.
 
Cheers,
 
Greg

Daniel Kim

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Oct 4, 2013, 9:37:40 PM10/4/13
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Really nice site.
I hope AD people check all post their and improve SI in next release.

Good job Gregory˜!

Daniel


-------------------------------------------------------------------
Daniel Kim
Animation Director & Professional 3D Generalist
http://www.danielkim3d.com
-------------------------------------------------------------------


Toonafish

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Oct 5, 2013, 4:44:03 AM10/5/13
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Great initiative, let's hope AD takes notice. Just added an idea to the
list, time to sacrifice some small animals.

- Ronald

Sebastien Sterling

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Oct 5, 2013, 5:13:53 AM10/5/13
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I too think this is cool, i hope someone can forward it on to the right people :P

Gregory Ducatel

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Oct 5, 2013, 8:08:57 AM10/5/13
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Don't worry it will be forwarded to the right people, that was the intension behind this imitative.

Thanks,

Greg

From: Sebastien Sterling
Sent: ‎2013-‎10-‎05 05:14
To: ron...@toonafish.nl; soft...@listproc.autodesk.com

Subject: Re: Unofficial Softimage user voice

Sebastien Sterling

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Oct 5, 2013, 8:14:56 AM10/5/13
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Truly a very good imitative :)

However (and this is only sickling) but, why call it unofficial ? is there an "official softimage user voice" somewhere we don't knowz ?


On 5 October 2013 14:08, Gregory Ducatel <gduc...@gmail.com> wrote:
Don't worry it will be forwarded to the right people, that was the intension behind this imitative.

Thanks,

Greg

From: Sebastien Sterling
Sent: 2013-10-05 05:14

To: ron...@toonafish.nl; soft...@listproc.autodesk.com

Subject: Re: Unofficial Softimage user voice

I too think this is cool, i hope someone can forward it on to the right people :P


On 5 October 2013 10:44, Toonafish <ron...@toonafish.nl> wrote:
Great initiative, let's hope AD takes notice. Just added an idea to the
list, time to sacrifice some small animals.

- Ronald

On 10/4/2013 17:23, Gregory Ducatel wrote:
> Hi Guys,
>
> In order to centralise ideas, features... In one place I have opened
> an unofficial Softimage user voice.
>
> https://softimage.uservoice.com/
>
> Please fell free to add any ideas, features or improvements that pop
> in your mind I will be glad to spam Autodesk using this platform.
>
> Cheers,
>
> Greg
> --------------------------
> To unsubscribe: mail softimag...@listproc.autodesk.com with subject "unsubscribe" and reply to the confirmation email.
>
>


--------------------------
To unsubscribe: mail softimag...@listproc.autodesk.com with subject "unsubscribe" and reply to the confirmation email.

Gregory Ducatel

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Oct 5, 2013, 8:19:40 AM10/5/13
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The unofficial status, is related to the fact that I am not an Autodesk employee... This is a user initiative that can become the official one if autodesk embrase it... ;)

From: Sebastien Sterling
Sent: ‎2013-‎10-‎05 08:15
To: soft...@listproc.autodesk.com

Eric Turman

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Oct 5, 2013, 9:56:23 AM10/5/13
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Thank you Greg :) This is so positive and constructive. Well done sir!

-=Eric


On Sat, Oct 5, 2013 at 7:19 AM, Gregory Ducatel <gduc...@gmail.com> wrote:
The unofficial status, is related to the fact that I am not an Autodesk employee... This is a user initiative that can become the official one if autodesk embrase it... ;)

From: Sebastien Sterling
Sent: 2013-10-05 08:15



--




-=T=-

Sebastien Sterling

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Oct 5, 2013, 5:12:21 PM10/5/13
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is it possible to edit/reword an idea ? not in as so far to change its content but to add clarifications ?

Stefan Rueffer

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Oct 10, 2013, 9:42:05 AM10/10/13
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Hello,

Thanks a lot for creating this website, Greg.

This will make it much easier to see if our current ideas are lining up with the needs of the whole community and will give some excellent input about what might come next.

So please everybody use this to help us to pick the most needed features and be assured that the complete Softimage team will listen closely.

Cheers,
Stefan

winmail.dat

Eric Thivierge

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Oct 10, 2013, 9:43:36 AM10/10/13
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Thanks for taking a look Stefan and for dropping us a line!

Greg Punchatz

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Oct 10, 2013, 9:48:07 AM10/10/13
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Thanks for dropping in Stefan...BTW who are you:)

-----Original Message-----
From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of Eric Thivierge
Sent: Thursday, October 10, 2013 8:44 AM
To: soft...@listproc.autodesk.com
Subject: Re: Unofficial Softimage user voice

Paul Griswold

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Oct 10, 2013, 9:55:27 AM10/10/13
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According to Linked in he's the Principal User Experience Designer at Autodesk. 

-Paul

Eric Thivierge

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Oct 10, 2013, 9:56:56 AM10/10/13
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More or less he's the Softimage dev team lead.

Sebastien Sterling

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Oct 10, 2013, 10:42:19 AM10/10/13
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There should be a link to this on the Area, SI community, Softimage tv, everywhere a softy is likely to be found.. water holes in Africa...etc

Simon Reeves

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Oct 10, 2013, 11:04:27 AM10/10/13
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Nice one I voted for a couple of things! Good to know AD are looking at the list.

Eugen Sares

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Oct 10, 2013, 11:09:02 AM10/10/13
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Good initiative!
I dont' fully get it, though - how does the voting work? 3 maximum? Alltogether or for each suggestion?
Thanks,
Eugen


Am 10.10.2013 16:42, schrieb Sebastien Sterling:
There should be a link to this on the Area, SI community, Softimage tv, everywhere a softy is likely to be found.. water holes in Africa...etc
On 10 October 2013 15:56, Eric Thivierge <ethiv...@hybride.com> wrote:
More or less he's the Softimage dev team lead.


On Thursday, October 10, 2013 9:55:27 AM, Paul Griswold wrote:
According to Linked in he's the Principal User Experience Designer at
Autodesk.

-Paul



On Thu, Oct 10, 2013 at 9:48 AM, Greg Punchatz <gr...@janimation.com
<mailto:gr...@janimation.com>> wrote:

    Thanks for dropping in Stefan...BTW who are you:)

    -----Original Message-----

Luc-Eric Rousseau

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Oct 10, 2013, 11:23:24 AM10/10/13
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on the first day, weren't votes unlimited? What happened to these
votes after you set the limits? It is possible that some early
suggestions have a disproportionate number of votes?

Daniel Brassard

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Oct 10, 2013, 11:35:37 AM10/10/13
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Softimage Community, the Area and Softimage.tv have a link or thread dedicated to the User voice.

Voted and added some request to the list. Good initiative, thanks Greg.  

Christopher Crouzet

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Oct 10, 2013, 11:40:18 AM10/10/13
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And also, shouldn't the votes require a proper authentication to make sure each vote is legit?
Sounds like I can vote as much as I want as anonymous and after clearing the cache of my browser.

Eric Thivierge

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Oct 10, 2013, 11:42:03 AM10/10/13
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You have to log in and get a maximum number of votes. If you're a true
turd and want to use all 5 of your email addresses I think it's still
open for that I guess. We have to have some matter of trust no?

On Thursday, October 10, 2013 11:40:18 AM, Christopher Crouzet wrote:
> And also, shouldn't the votes require a proper authentication to make
> sure each vote is legit?
> Sounds like I can vote as much as I want as anonymous and after
> clearing the cache of my browser.
>
>
> On 10 October 2013 17:23, Luc-Eric Rousseau <luce...@gmail.com

Alan Fregtman

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Oct 10, 2013, 11:44:42 AM10/10/13
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Hi Eugen,

Currently you only have 20 votes to spare in total.

When you vote for something, you can spend up to 3 of your available votes for that specific item if you deem it THAT important. Also you can remove votes at any time by clicking on the blue "X vote" button, or you can downgrade down from 3 to 2 to 1, so you can keep using those 20 points as you deem them most useful as new items come.

Cheers,

   -- Alan



Eugen Sares

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Oct 10, 2013, 11:57:39 AM10/10/13
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I see... thanks Alan!
Needs a user manual, that site... ; )
Maybe what you just said should be put up front?
Best regards,
Eugen

Matt Lind

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Oct 10, 2013, 1:12:59 PM10/10/13
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Let’s not forget all the suggestions and requests already submitted through proper channels and have been in the queue for a long time.  It’s not fair for user efforts like this to ‘cut in line’ ahead of those who have been waiting for their turn.

 

If you really want to know what is important, then please expose your request log and put it into the same list as the user voice so users can see and compare all the options on a level playing field and vote without bias.  Otherwise, people are going to vote for things that are most visible in the list as opposed to what is truly important. Ie; it will skew the results possibly supplanting really important and good ideas with those which are less important only because the less important ideas are visible and the more important ones are not.

 

 

Matt

Steven Caron

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Oct 10, 2013, 1:16:06 PM10/10/13
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+20... all my votes

Gregory Ducatel

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Oct 10, 2013, 1:49:42 PM10/10/13
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Hi,

First of all, I just double check if there was any voting abuse during
the first hours when the site was setup to an unlimited voting
measure. And no, people were not abusive...

Now it is 20 votes/users, I am trying to see how AD can provide
feedback regarding the status of a suggestion in order to give back
voting points to the site users and provide a active environment.

Also, if AD is willing to provide me with a list of suggestions and
requests already in there system, I will be more that happy to add
those suggestion inside this users voice system so it will be
accessible for everyone.

Cheers,

Greg

Christopher Crouzet

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Oct 10, 2013, 1:59:09 PM10/10/13
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While looking for "security" breaches, I might have abused a little bit by giving 4 votes to the PyQt topic without being logged in... but I won't do it again, I swear!
That said, I did really wish for that feature a while ago! :)

Luc-Eric Rousseau

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Oct 10, 2013, 2:29:05 PM10/10/13
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On Thu, Oct 10, 2013 at 1:49 PM, Gregory Ducatel <gduc...@gmail.com> wrote:
> Also, if AD is willing to provide me with a list of suggestions and
> requests already in there system, I will be more that happy to add
> those suggestion inside this users voice system so it will be
> accessible for everyone.


IMHO, don't worry about what's already logged. That's thousands of
items. The benefit of the exercise is to have a completely fresh list
that's about what the larger population (i.e. the one not the beta and
not already using support) think about *today*. If what was already
logged made sense, then it will duplicate it. that's not a problem, it
only re-enforces the importance of something.

I think the Autodesk approach of having two forums, one for "ideas"
and another one for "small annoying things" is better, though.
Because you should constantly try to address small annoying things and
not pit them against bigger items, so you need to keep these things
separate. In practice, because there are thousands of items opened at
any moment, there is never one global list of things to do that a team
is plowing through. Things are cut down in separate pools about
market/areas/strategy and maintenance, and only the recent items can
realistically be considered given that that there is a constant stream
of new things being logged every day.

Sebastien Sterling

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Oct 10, 2013, 2:31:27 PM10/10/13
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I tried to see if it would stick, and it didn't, so i guess that was post fix, had there been accumulation i would have reported it... no, really :)

Eugen Sares

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Oct 10, 2013, 2:52:40 PM10/10/13
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Good points.
The talk about a central, public request database surfaces every now and then - would be really cool if a satisfying solution is finally found.
So, +10 to introduce the beta request list into the uservoice page!

Whatever this central idea and wishlist hub will be, of course it doesn't mean the devs are forced to anything in some grassroot democratic manner, but to de-babel all the wishlists, requests and bug reports out in the wild, and to provide a proper basis for discussion. We are running in circles too often.

+1 to give request that stand open for long some extra weight.

Stefan Rueffer

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Oct 11, 2013, 2:03:31 AM10/11/13
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Hello,

For sure we will not forget about the old requests, but the priority might change over time and so it's helpful to see that.
So please mention features and improvements again, even if they have been already logged to give them the proper weight.
Most beneficial would be to get information about the small things that might be easy to implement, but would mean a big improvement on your daily workflows.


Please take my apologies for not introducing myself.

I am Product Designer for Softimage specifying the details for new features, enhancements and workflows for Softimage in coordination with Product Management.

Concerning my background I am a long term Softimage user since version 2.0.
I have started on the technical side doing scripting and pipeline integration but switched later to be a TD and Generalist.
During my 8 years in the tv commercial industry I have worked in nearly all areas of 3d production like modeling, animation, shading, rendering, simulation,... and ICE.

And a long time ago I made a presentation for ICE that some of you might remember :-)
http://area.autodesk.com/forum/autodesk-softimage/ice---interactive-creative-environment/vcc-blaupunkt-xsi-7-ice-demo/

Cheers,
Stefan


winmail.dat

Thomas Volkmann

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Oct 11, 2013, 2:11:37 AM10/11/13
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Yeah, I remember! ;)
 
Wie ist das Leben in Singapur?
Nach Schweden zu gehen war nicht die schlechteste Idee, die ich bislang hatte... :)
Lass es Dir gut gehen.
 
Hälsningar,
Thomas
 
 
> Stefan Rueffer <stefan....@autodesk.com> hat am 11. Oktober 2013 um 08:03 geschrieben:

Eugen Sares

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Oct 11, 2013, 2:28:02 AM10/11/13
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Hello, thanks for coming down here!
Autodesk PR is improving... much appreciated! =)

Are you going to comment any requests on the user voice site? Like on
things you deem non-sensical or contrary to the Softimage UI logic in
some way?
Or if somethings that sounds simple would be disproportionally difficult
for you, so we can think about a plan B?


How about bugs? The kind that could also be a missing feature...

olivier jeannel

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Oct 11, 2013, 2:53:08 AM10/11/13
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Ah yes I remember that making-of ! Great stuff still usefull ! It's been
a bit forgotten (fell in the limbs of internet), good idea to bring it
back !


Le 11/10/2013 08:03, Stefan Rueffer a �crit :

olivier jeannel

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Oct 11, 2013, 3:03:56 AM10/11/13
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Pfff...
Watching the area link I red a bit on the forum and thought I could
eassily help on a few questions, but after 3 tentative of creating an
account, I finally gave up. I have other things to do than filling
fields again and again ...

Le 11/10/2013 08:53, olivier jeannel a �crit :

Emilio Hernandez

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Oct 11, 2013, 4:39:46 AM10/11/13
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Hey Stefan, thanks for jumping in!  This surely will blow away the cloudy skies about a lot of things.




2013/10/11 olivier jeannel <olivier...@noos.fr>
Pfff...
Watching the area link I red a bit on the forum and thought I could eassily help on a few questions, but after 3 tentative of creating an account, I finally gave up. I have other things to do than filling fields again and again ...

Marc-Andre Carbonneau

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Oct 11, 2013, 8:11:54 AM10/11/13
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Willkommen Stefan,

Happy to see a Product Designer at the helm!

 

Can you share with us who else you’re working with?

Who’s in charge of Softimage? PM, Lead Dev? What’s the structure?

It’s not to argue how things are run but rather to get to know who’s working for the Softimage community?

 

Thanks

MAC

 

From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of Stefan Rueffer
Sent: 11 octobre 2013 02:04
To: soft...@listproc.autodesk.com
Subject: RE: Unofficial Softimage user voice

 

Hello,

 

For sure we will not forget about the old requests, but the priority might change over time and so it’s helpful to see that.

So please mention features and improvements again, even if they have been already logged to give them the proper weight.

Most beneficial would be to get information about the small things that might be easy to implement, but would mean a big improvement on your daily workflows.

 

 

Please take my apologies for not introducing myself.

 

I am Product Designer for Softimage specifying the details for new features, enhancements and workflows for Softimage in coordination with Product Management.

 

Concerning my background I am a long term Softimage user since version 2.0.
I have started on the technical side doing scripting and pipeline integration but switched later to be a TD and Generalist.

During my 8 years in the tv commercial industry I have worked in nearly all areas of 3d production like modeling, animation, shading, rendering, simulation,… and ICE.



And a long time ago I made a presentation for ICE that some of you might remember :-)       
http://area.autodesk.com/forum/autodesk-softimage/ice---interactive-creative-environment/vcc-blaupunkt-xsi-7-ice-demo/

Cheers,

Stefan

 

Daniel Brassard

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Oct 11, 2013, 8:25:47 AM10/11/13
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Olivier,

The Area account is linked to your subscription account ID/Password if you have one. Try it.

Eugen Sares

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Oct 11, 2013, 9:30:03 AM10/11/13
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Gregory,
how about adding an "SDK" section?
Btw. there's a typo in "How can Softimage be improve?"...
Thanks for the initiative!


Am 04.10.2013 17:23, schrieb Gregory Ducatel:
> Hi Guys,
>
> In order to centralise ideas, features... In one place I have opened
> an unofficial Softimage user voice.
>
> https://softimage.uservoice.com/
>
> Please fell free to add any ideas, features or improvements that pop
> in your mind I will be glad to spam Autodesk using this platform.
>
> Cheers,
>
> Greg
> --------------------------
> To unsubscribe: mail softimag...@listproc.autodesk.com with subject "unsubscribe" and reply to the confirmation email.

Gregory Ducatel

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Oct 11, 2013, 9:39:30 AM10/11/13
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Hi,

Thanks for the typo error.
There is a SDK category available but I can generate secondary forum
for specific section (Small annoying things and SDK for example), but
I believe it will become "more complex" to search for something if I
do such divisions.

I also added a category for "Small annoying things".

Thanks,

Greg

Eugen Sares

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Oct 11, 2013, 9:46:21 AM10/11/13
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Ok, thanks!
I cannot find the SDK category, though, neither in the popup nor in the
panel to the right.
Browser cache?

Stephen Blair

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Oct 11, 2013, 9:49:51 AM10/11/13
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Because there is nothing in that category yet.
Create an idea, and you'll see that it is one of the choices.


To unsubscribe: mail softimage-request@listproc.autodesk.com with subject

Eugen Sares

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Oct 11, 2013, 10:02:54 AM10/11/13
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There, I see... thanks! ; p
To unsubscribe: mail softimag...@listproc.autodesk.com with subject

Matt Lind

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Oct 11, 2013, 1:51:19 PM10/11/13
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Autodesk should expose the feature requests which have been logged so we know what we have to follow up on, for a few reasons:

 

1) We don’t know if our own requests were logged.  I have come across cases where I requested a feature, but due to database or logging system changes the requests were lost.  For example, when changing from Avid to Autodesk ownership, or from Microsoft to Avid.

 

2) In past betas not all topics of discussion were not logged unbeknownst to us until it was too late.  In other cases like the ‘small annoying things’ list which Chris Chia started a year or two ago, he only logged some of the items in that thread but didn’t tell us which were logged and which were not.  We have no idea if our requests are even in the system.  It’s not trivial to spend the time to re-write all that information.

 

3) Some of us have been around for many years (20+ in my case) and do not have access to what has been requested due to changes in employment and locale. 

 

4) Seeing the requests on file would allow items which no longer apply to be more quickly filtered out so you can spend more time on the ones that are important.  I cannot possibly remember every single thing I’ve requested over the past 20 years, but I know I’ll recognize my requests in the list when I see them and be able to let you know if they’re no longer valid.

 

5) Some requests are linked to other requests.  As in, some features are closely related and are expected to be implemented together.  It would be helpful to see all the requests so we can identify which are meant to be paired so you can better understand how to organize your development resources.

 

 

 

 

Matt

 

 

 

 

 

 

From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of Stefan Rueffer
Sent: Thursday, October 10, 2013 11:04 PM
To: soft...@listproc.autodesk.com
Subject: RE: Unofficial Softimage user voice

 

Hello,

 

For sure we will not forget about the old requests, but the priority might change over time and so it’s helpful to see that.

So please mention features and improvements again, even if they have been already logged to give them the proper weight.

Most beneficial would be to get information about the small things that might be easy to implement, but would mean a big improvement on your daily workflows.

 

 

Please take my apologies for not introducing myself.

 

I am Product Designer for Softimage specifying the details for new features, enhancements and workflows for Softimage in coordination with Product Management.

 

Concerning my background I am a long term Softimage user since version 2.0.
I have started on the technical side doing scripting and pipeline integration but switched later to be a TD and Generalist.

During my 8 years in the tv commercial industry I have worked in nearly all areas of 3d production like modeling, animation, shading, rendering, simulation,… and ICE.



And a long time ago I made a presentation for ICE that some of you might remember :-)       
http://area.autodesk.com/forum/autodesk-softimage/ice---interactive-creative-environment/vcc-blaupunkt-xsi-7-ice-demo/

Cheers,

Stefan

 

Luc-Eric Rousseau

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Oct 11, 2013, 2:35:30 PM10/11/13
to soft...@listproc.autodesk.com
On Fri, Oct 11, 2013 at 1:51 PM, Matt Lind <ml...@carbinestudios.com> wrote:
> 4) Seeing the requests on file would allow items which no longer apply to be
> more quickly filtered out so you can spend more time on the ones that are
> important. I cannot possibly remember every single thing I�ve requested
> over the past 20 years, but I know I�ll recognize my requests in the list
> when I see them and be able to let you know if they�re no longer valid.


Well good news, we deleted all the requests logged before 2009, so you
don't have to worry about them.

Eric Turman

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Oct 11, 2013, 2:38:04 PM10/11/13
to soft...@listproc.autodesk.com
In that case I can feel free to repost ;)


On Fri, Oct 11, 2013 at 1:35 PM, Luc-Eric Rousseau <luce...@gmail.com> wrote:
On Fri, Oct 11, 2013 at 1:51 PM, Matt Lind <ml...@carbinestudios.com> wrote:
> 4) Seeing the requests on file would allow items which no longer apply to be
> more quickly filtered out so you can spend more time on the ones that are
> important.  I cannot possibly remember every single thing I’ve requested
> over the past 20 years, but I know I’ll recognize my requests in the list
> when I see them and be able to let you know if they’re no longer valid.


Well good news, we deleted all the requests logged before 2009, so you
don't have to worry about them.




--




-=T=-

Matt Lind

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Oct 11, 2013, 2:38:39 PM10/11/13
to soft...@listproc.autodesk.com
Certainly explains a lot of things. Why would you do something like that?


Matt




-----Original Message-----
From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of Luc-Eric Rousseau
Sent: Friday, October 11, 2013 11:36 AM
To: soft...@listproc.autodesk.com
Subject: Re: Unofficial Softimage user voice

On Fri, Oct 11, 2013 at 1:51 PM, Matt Lind <ml...@carbinestudios.com> wrote:
> 4) Seeing the requests on file would allow items which no longer apply
> to be more quickly filtered out so you can spend more time on the ones
> that are important. I cannot possibly remember every single thing
> I've requested over the past 20 years, but I know I'll recognize my
> requests in the list when I see them and be able to let you know if they're no longer valid.

Mirko Jankovic

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Oct 11, 2013, 2:42:42 PM10/11/13
to soft...@listproc.autodesk.com
Haven't you heard Matt? That is how Softimage bugs are solved and progress made: 
10 get list of bugs and new smart ideas that would make Softimage even better
20 delete
30 goto 10

Matt Lind

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Oct 11, 2013, 2:58:50 PM10/11/13
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I call it poor management / business strategy.

 

Case in point.  A new feature came in Softimage 2011 which is very important for us in games development – symmetry tools support tessellation of geometry.  As in, when you symmetrize or duplicate with symmetry, the internal edges (triangulation) needs to be aligned in symmetry like everything else.  Any game developer that has modeled for games will tell you that’s an important feature.  I was told by Softimage that they didn’t realize this was an important feature.

 

I originally requested the feature in 1996.

 

 

Matt

Luc-Eric Rousseau

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Oct 11, 2013, 3:22:25 PM10/11/13
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On Fri, Oct 11, 2013 at 2:38 PM, Matt Lind <ml...@carbinestudios.com> wrote:
>> Well good news, we deleted all the requests logged before 2009, so you don't
>>have to worry about them.

> Certainly explains a lot of things. Why would you do something like that?

Imagine the work involved in ordering a list of 12,000 items spanning
a decade: it is not possible. On a perfect day of triage, we could
triage through about 40 incoming new items. The development team at
its peak had a fix rate below 20 items a week. There is never a time
when you "catch up" because there were more new bugs and requests
logged a day than the team could work on in a week, never mind what's
already logged. it's simple math.
We have to clean up bugs that are a few years old and unattended. And
deal with the new ones shortly after they are logged, and that's
either you do them this release, or you will never do them at all
because new items will be coming in.

It's real cute to pretend that "we have your bug from 2005". Older
bugs are not more valuable than the fresh ones just coming in. You
have to use holistic methods for dealing with that huge volume of
data, and for non crash, non showstoppers issues - which you should
address immediately - part of that is keeping the ears opened per area
and looking at the items that come back again.

So I've always encouraged people to re-log items. Some people have
argued that people should first take a look at the list of already
logged items and not relog item. But an item not coming back from
another users makes it low priority (there is no "plus one" counter)
You constantly have to lobby the product team to attend to your
issues, the bugs logged 3 or 4 years ago are not in a queue that's
ever going to get shorter because there is new, fresh stuff coming up
all the time and fires to put out all the time.

Eric Turman

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Oct 11, 2013, 3:26:57 PM10/11/13
to soft...@listproc.autodesk.com
Thanks for the explanation Luc-Eric. That is actually very useful information to help balance out pester and bumping up of reported issues. =D
--




-=T=-

Stefan Kubicek

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Oct 11, 2013, 3:38:00 PM10/11/13
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+1 on all your arguments Matt, btw if I remember correctly the SAT thread was started by Eugen Sares (not implying that Chris wasn't very proactive for the time he was in charge).
--
-------------------------------------------
Stefan Kubicek
-------------------------------------------
keyvis digital imagery
Alfred Feierfeilstraße 3
A-2380 Perchtoldsdorf bei Wien
Phone: +43/699/12614231
www.keyvis.at ste...@keyvis.at
-- This email and its attachments are --
--confidential and for the recipient only--

Eugen Sares

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Oct 11, 2013, 5:14:42 PM10/11/13
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Right, but that doesn't matter.

@Luc-Eric:
how about the bugs logged in the 2014 beta? Are these still "hot"?

(I'm happy I pulled a copy of my stuff in time...)

Matt Lind

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Oct 11, 2013, 5:22:03 PM10/11/13
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I could be wrong, but I believe Chris started the thread on XSIbase.com.  It was later duplicated on this list as its own thread.

 

 

Matt

 

 

 

 

From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of Stefan Kubicek
Sent: Friday, October 11, 2013 12:38 PM
To: soft...@listproc.autodesk.com
Subject: Re: Unofficial Softimage user voice

 

+1 on all your arguments Matt, btw if I remember correctly the SAT thread was started by Eugen Sares (not implying that Chris wasn't very proactive for the time he was in charge).

Sebastien Sterling

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Oct 11, 2013, 7:02:58 PM10/11/13
to soft...@listproc.autodesk.com
I am surprised there isn't a rigging section in the idea categories, softimage has been a great package for rigging, but surely there are some riggers out there that can think of something they would like to see developed to help their daily interactions in soft ?

Gregory Ducatel

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Oct 11, 2013, 7:38:05 PM10/11/13
to soft...@listproc.autodesk.com
Hi Sebastian,

I just added this new category.

Cheers,

Greg

From: Sebastien Sterling
Sent: ‎2013-‎10-‎11 19:03

Sebastien Sterling

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Oct 11, 2013, 10:52:31 PM10/11/13
to soft...@listproc.autodesk.com
Cheers Greg. this is a really cool initiative you've got rolling


On 12 October 2013 01:38, Gregory Ducatel <gduc...@gmail.com> wrote:
Hi Sebastian,

I just added this new category.

Cheers,

Greg

From: Sebastien Sterling
Sent: 2013-10-11 19:03

Chris Chia

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Oct 12, 2013, 8:30:39 AM10/12/13
to soft...@listproc.autodesk.com
Yes I started the thread at xsibase requesting for bugs and later became improvement requests. I did log all the bugs and improvements into the system. As for why I didn't issue the ticket ids, the Soft QAs only issue ticket ids to users in betas.

And some even forwarded me google docs on the improvement request which I have forwarded personally to the management. 

I did and am still doing my best for everyone! ;)


Chris

Sent from my iPhone

Sebastien Sterling

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Nov 9, 2013, 3:37:15 AM11/9/13
to soft...@listproc.autodesk.com
Feel like this topic deserves another spin at the top of the list per chance it was missed first time around.

Incidentally i still can't find a rigging section to post ideas in :P
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