LDAP authentication fail on a purticular user

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Shaji Markose

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Jan 6, 2026, 11:42:21 AM (yesterday) Jan 6
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Hi,

We recently upgraded XNAT to 1.9.3. Our system is designed to use LDAP authentication for users. Some have a particular user can't login to the application.
The user's LDAP account is not disabled and is fine with other applications. XNAT login failed with the message "Your account has been disabled. Please contact the system administrator for more information"

The account is verified and enabled in the application. Don't know what is kicking out.

Thanks
Shaji Markose

Timothy Olsen

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Jan 6, 2026, 11:43:16 AM (yesterday) Jan 6
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What version of the LDAP plugin are you using?
Tim

Timothy R Olsen 

Founder, President




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Shaji Markose

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Jan 6, 2026, 11:44:35 AM (yesterday) Jan 6
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