Approver can't Modify order

[RSU]

Is there any known reason for approver not being able to Modify user order placed?

Approval works otherwise. I've ensured there is no item in Approver's own cart. Modify feature works in one store (uStore 25) and doesn't work in another. Settings generally done are intact.

The store in question has different user groups. In case approver is a member of other user groups also, can it impact on Modify ability?

Any thoughts will be welcome...

[couch]

If you have double-checked all the settings between the store that works and the one that doesn't - I can only suggest:

* check the stores are using the same theme. From memory the buttons to approve/reject/modify the order are in the theme and perhaps a theme which is not updated is not showing the buttons.

* check the uStore logs for any useful information about why it is not shown

* contact XMPie support for more help.

[RSU]

I'll try that and get back. Thanks for the feedback.