Trigger an email without resubmitting an order

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john booth

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Jul 14, 2025, 4:47:05 PMJul 14
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I have orders that will process through to “ready for delivery“ sending notifications to those who need to know along the way.  Due to external forces, email notifications may not reach their final destination.

I was wondering if there is a way to set up an action that will allow me to send the missing email without resubmitting the order.

couch

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Jul 15, 2025, 1:51:18 AMJul 15
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I am not sure how you could do it without passing the order back through the queue that sends the email?
Triggers are designed to occur when certain events happen - like order state transition.
Check the list of events on the trigger setup page. Perhaps there is another event that is relevant for you, but I can't think of one offhand.

Wayne

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Jul 15, 2025, 8:29:28 AMJul 15
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If you have the uStore API you can use the Trigger event - the trick is passing the correct data for your Trigger event. 
Regards,
Wayne

john booth

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Jul 16, 2025, 9:42:13 AMJul 16
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Thanks

markb

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Aug 14, 2025, 6:54:45 PMAug 14
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Some cloud SMTP email providers have an email resend feature. We use mailgun.com for system notifications, if the email to resend it in the logs, we can resend from there on that platform...
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