uStore 9.4 Coffee Skin / B2C Google Index Issue- "Failed: Redirect error"

markb

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Oct 30, 2019, 12:18:36 AM10/30/19

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We have a B2C site at https://www(dot)franchisebookofmentors(dot)com/

I've added it as a validated property on Google Web Master / Google Search Console. When I live test inspect any public URL, Google states that the URL cannot be found / cannot be indexed due to Failed: Redirect error. Does anyone know what to check to works towards a fix? The site is secure all pages, B2C on uStore 9.4 Coffee Skin theme.

Screen Shot 2019-10-29 at 9.01.49 PM.png

Wayne

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Oct 30, 2019, 12:33:06 AM10/30/19

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You will probably have to use the full URL https://www.franchisebookofmentors.com/ustore/1052/Home otherwise a redirection will occur due to the way Helicon works and no site cookie information being available

Regards,

Wayne

markb

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Oct 30, 2019, 11:06:18 AM10/30/19

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I've tried that URL and others with the same Failed:Redirect Error.

markb

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Oct 30, 2019, 2:54:59 PM10/30/19

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FYI, I've posted on another forum, and someone noted:

"Notice the message - "Not checked in live tests" - which suggests Google is using some type of cached content.

Your site passes curl (no Javascript executed) + browser (all Javascript executed) tests + shows no redirect loops.

Give it 24 hours, then recheck the Search Console, to see if problem has cleared.

Be patient. Google can take a while to flush caching nonsense."

So, maybe it's just a Google issue.

markb

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Nov 4, 2019, 5:59:57 PM11/4/19

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Hi- I still haven't solved this, but what's happening, is that people are trying to share the site on social media and due to some 'redirect' issue, the site doesn't seem to get indexed on Google or Social Media site and the Social Media site show site preview content like "Object undefined" or something obscure / not relevant.

Linkedin has a Post inspector / attached. It looks looke uStore is cycling through a few URLs upon initialization and that's part of what indexers doesn't seem to like. I'll start a case with XMPie support as well, but we don't have any experience with B2C sites with XMPie, so we we're not sure what's the issue or if there's a solution.

Post Inspector.pdf

Wayne

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Nov 4, 2019, 8:00:09 PM11/4/19

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An alternative will be to set up a dummy IIS Site that redirects to the correct site like https://www.franchisebookofmentors.com/online

I tested this and it seems to work in the LinkedIn inspector

I just used an index.htm file with the following contents which redirected after 3 seconds -

<head>

</head>

<body>

<div>WELCOME TO THE FRANCHISE BOOK OF MENTORS</div>

<a href="https://www.franchisebookofmentors.com/ustore/1052/Home">Click here to order</a>

</body>

</html>

Regards,

Wayne

markb

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Nov 4, 2019, 8:21:50 PM11/4/19

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Thanks Wayne, I'll give that a shot. Mark

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