We are new to XMPie. We have had online stores for years using EFI’s Online Print Solutions (OPS) but are now transitioning to uStore.
We went through six days of XMPie onsite training, and I have also gone through the online videos and tutorial to reinforce the training, and I still don’t know where to begin, as there is a basic overall logic or functionality that seems to be missing or of which I am just not comprehending in XMPie’s version.
Forgive me, but I have to explain how OPS does things in order to explain my questions.
In OPS, you set up a customer/store. Then you enter what OPS calls the “cost centers”, which would be divisions, office locations, etc. for that customer. I’ll call them “Offices” for a more generic term. I guess XMPie considers them “Groups”? So I went to set up Groups, and I can’t seem to find any place to enter the addresses, phone numbers, etc. for the Offices. In OPS, when setting up an Office, there are also selections for allowing this address to be pre-populated into templates, using it as a delivery address, billing address and other settings. So Question Number 1 is: Where do I enter all this information for the Office?
Once you have these Offices set up in OPS, when a person registers, they choose their Office as part of their registration information. This sets up their Profile and puts them into the correct Office so they see the products they are supposed to see on the site. Question Number 2: It looks like we have to create a custom registration page, but how to go about that when there is not going to be anything to put into the Office pulldown menu on the registration page?
Assuming a person has registered and are using the site, when they chooses a customizable product to order, the information from their Profile is automatically pre-populated into all the appropriate customizable fields (You have to use system-defined field names on the templates.) on the piece (assuming that option was turned on for the Office they are registered to). I see in the XMPie instructions how you can make this happen field by field, template by template, but we will have hundreds of templates. Question Number 3: Is there not a way to set this to automatically happen system-wide or at the Office area?
I have several stores I have to rebuild and I just can’t figure out how to begin. (Yes, I have gotten as far as setting up the uStore.)
Any help or direction to documentation I am unaware of would be greatly appreciated.
Thank you.
Blanche Brantley
Prepress Manager
MLI Marketing Solutions
1 is: Where do I enter all this information for the Office?
2: It looks like we have to create a custom registration page, but how to go about that when there is not going to be anything to put into the Office pulldown menu on the registration page?
3: Is there not a way to set this to automatically happen system-wide or at the Office area?
This is a manual setup in uStore generally the pre population of fields is done via a Database Lookup.
Hope this helps