uProduce error message
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mentecki
Aug 10, 2009, 11:18:14 AM8/10/09
to XMPie Interest Group
We process files through uproduce and break them out by 500 records
per batch. On some jobs we are getting the following error message
when doing multiple pdf's. However if I select 500 records at time I
can process easily....this just takes a long time if you have 5 or 6k
records. Has anyone seen this message....
PDF creation failed.
Log file error message:
EPS sidelining is off File-per-page is off Image sidelining is off
Write PDF via callbacks is on /ACaslonPro-Bold /ACaslonPro-BoldItalic /
ACaslonPro-Italic /ACaslonPro-Regular /ACaslonPro-Semibold /ACaslonPro-
SemiboldItalic /AGaramondPro-Bold /AGaramondPro-BoldItalic /
AGaramondPro-Italic /AGaramondPro-Regular /Arial-Black /ArnoPro-Bold /
ArnoPro-BoldCaption /ArnoPro-BoldDisplay /ArnoPro-BoldItalic /ArnoPro-
BoldItalicCaption /ArnoPro-BoldItalicDisplay /ArnoPro-
BoldItalicSmText /ArnoPro-BoldItalicSubhead /ArnoPro-BoldSmText /
ArnoPro-BoldSubhead /ArnoPro-Caption /ArnoPro-Display /ArnoPro-Italic /
ArnoPro-ItalicCaption /ArnoPro-ItalicDisplay /ArnoPro-ItalicSmText /
ArnoPro-ItalicSubhead /ArnoPro-LightDisplay /ArnoPro-
LightItalicDisplay /ArnoPro-Regular /ArnoPro-Smbd /ArnoPro-
SmbdCaption /ArnoPro-SmbdDisplay /ArnoPro-SmbdItalic /ArnoPro-
SmbdItalicCaption /ArnoPro-SmbdItalicDisplay /ArnoPro-
SmbdItalicSmText /ArnoPro-SmbdItalicSubhead /ArnoPro-SmbdSmText /
ArnoPro-SmbdSubhead /ArnoPro-SmText /ArnoPro-Subhead /BellGothicStd-
Black /BellGothicStd-Bold /BickhamScriptPro-Bold /BickhamScriptPro-
Regular /BickhamScriptPro-Semibold /BirchStd /BlackoakStd /
BrushScriptStd /ChaparralPro-Bold /ChaparralPro-BoldIt /ChaparralPro-
Italic /ChaparralPro-Regular /CharlemagneStd-Bold /ComicSansMS /
ComicSansMS-Bold /CooperBlackStd-Italic /CooperBlackStd /
CourierNewPSMT /CourierNewPS-BoldMT /CourierNewPS-BoldItalicMT /
CourierNewPS-ItalicMT /E13BPA /EccentricStd /EstrangeloEdessa /
FranklinGothic-Medium /FranklinGothic-MediumItalic /GaramondPremrPro-
It /GaramondPremrPro-Smbd /GaramondPremrPro-SmbdIt /GaramondPremrPro /
Gautami /Georgia /Georgia-Bold /Georgia-Italic /Georgia-BoldItalic /
GiddyupStd /HoboStd /Impact /KozGoPro-Bold /KozGoPro-ExtraLight /
KozGoPro-Heavy /KozGoPro-Light /KozGoPro-Medium /KozGoPro-Regular /
KozMinPro-Bold /KozMinPro-ExtraLight /KozMinPro-Heavy /KozMinPro-
Light /KozMinPro-Medium /KozMinPro-Regular /Latha /LetterGothicStd-
Bold /LetterGothicStd-BoldSlanted /LetterGothicStd-Slanted /
LetterGothicStd /LithosPro-Black /LithosPro-Regular /LucidaConsole /
LucidaSansUnicode /Mangal-Regular /MesquiteStd /MicrosoftSansSerif /
MinionPro-Bold /MinionPro-BoldCn /MinionPro-BoldCnIt /MinionPro-
BoldIt /MinionPro-It /MinionPro-Medium /MinionPro-MediumIt /MinionPro-
Regular /MinionPro-Semibold /MinionPro-SemiboldIt /MRVDatamatrix /
MRVDatamatrixR1 /MVBoli /MyriadPro-Bold /MyriadPro-BoldCond /MyriadPro-
BoldCondIt /MyriadPro-BoldIt /MyriadPro-Cond /MyriadPro-CondIt /
MyriadPro-It /MyriadPro-Regular /MyriadPro-Semibold /MyriadPro-
SemiboldIt /NuevaStd-BoldCond /NuevaStd-BoldCondItalic /NuevaStd-Cond /
NuevaStd-CondItalic /OCRAStd /OratorStd-Slanted /OratorStd /
PalatinoLinotype-Roman /PalatinoLinotype-Bold /PalatinoLinotype-
BoldItalic /PalatinoLinotype-Italic /PoplarStd /PrestigeEliteStd-Bd /
Raavi /RosewoodStd-Regular /Shruti /StencilStd /Sylfaen /SymbolMT /
Tahoma /Tahoma-Bold /TektonPro-Bold /TektonPro-BoldCond /TektonPro-
BoldExt /TektonPro-BoldObl /TrajanPro-Bold /TrajanPro-Regular /
TrebuchetMS /TrebuchetMS-Bold /Trebuchet-BoldItalic /TrebuchetMS-
Italic /Tunga-Regular /Verdana /Verdana-Bold /Verdana-Italic /Verdana-
BoldItalic /Webdings /Wingdings-Regular /XMPie-128 /XMPie-128Narrow /
XMPie-128Wide /XMPie-CODABAR /XMPie-Code39 /XMPie-Code39Narrow /XMPie-
Code39withText /XMPie-Code39withTextNarrow /XMPie-Code39withTextWide /
XMPie-Code39Wide /XMPie-EAN13 /XMPie-EAN8 /XMPie-Interleaved2of5 /
XMPie-Interleaved2of5Narrow /XMPie-Interleaved2of5Wide /XMPie-MSI /
XMPie-OneCode /XMPie-PostNet /XMPie-UPCA /XMPie-UPCE /ZWAdobeF /CGBM-
PropRoman /ChuGothicBBB-Medium-PropRoman /Courier /FutoMinA101-Bold-
PropRoman /HeiseiKakuGothic-W5-PropRoman /HeiseiMincho-W3-PropRoman /
HonMincho-M-PropRoman /HYFix /JL-PropRoman /Jun101-Light-PropRoman /
MaruGothic-M-PropRoman /MidashiMin-MA31-PropRoman /Mincho-PC-Hiragana /
Mincho-PC-Katakana /MMMA-PropRoman /NotDefFont /Osaka-MonoRoman /Osaka-
PropRoman /RLKL-PropRoman /Ryumin-Light-KL-PropRoman /SMFix %%
[ Warning: Empty job. No PDF file produced. ] %% Normalizer 8.0
UsePrologue is false. %%[ Error: undefined; OffendingCommand: ² ]%% %%
[ Flushing: rest of job (to end-of-file) will be ignored ]%%
ExternalCommand on page 1 :F %%[ Warning: PostScript error. No PDF
file produced. ] %% Normalizer job 1 failed (2) -- aborting 5079040
bytes read from file \\MSB-XMPIBS1-W03\Xmpie\XMPieOutput
\18\30222\BANCFIRST_GRPPLAN _0609_NXP_1.ps: FAILED Done
per batch. On some jobs we are getting the following error message
when doing multiple pdf's. However if I select 500 records at time I
can process easily....this just takes a long time if you have 5 or 6k
records. Has anyone seen this message....
PDF creation failed.
Log file error message:
EPS sidelining is off File-per-page is off Image sidelining is off
Write PDF via callbacks is on /ACaslonPro-Bold /ACaslonPro-BoldItalic /
ACaslonPro-Italic /ACaslonPro-Regular /ACaslonPro-Semibold /ACaslonPro-
SemiboldItalic /AGaramondPro-Bold /AGaramondPro-BoldItalic /
AGaramondPro-Italic /AGaramondPro-Regular /Arial-Black /ArnoPro-Bold /
ArnoPro-BoldCaption /ArnoPro-BoldDisplay /ArnoPro-BoldItalic /ArnoPro-
BoldItalicCaption /ArnoPro-BoldItalicDisplay /ArnoPro-
BoldItalicSmText /ArnoPro-BoldItalicSubhead /ArnoPro-BoldSmText /
ArnoPro-BoldSubhead /ArnoPro-Caption /ArnoPro-Display /ArnoPro-Italic /
ArnoPro-ItalicCaption /ArnoPro-ItalicDisplay /ArnoPro-ItalicSmText /
ArnoPro-ItalicSubhead /ArnoPro-LightDisplay /ArnoPro-
LightItalicDisplay /ArnoPro-Regular /ArnoPro-Smbd /ArnoPro-
SmbdCaption /ArnoPro-SmbdDisplay /ArnoPro-SmbdItalic /ArnoPro-
SmbdItalicCaption /ArnoPro-SmbdItalicDisplay /ArnoPro-
SmbdItalicSmText /ArnoPro-SmbdItalicSubhead /ArnoPro-SmbdSmText /
ArnoPro-SmbdSubhead /ArnoPro-SmText /ArnoPro-Subhead /BellGothicStd-
Black /BellGothicStd-Bold /BickhamScriptPro-Bold /BickhamScriptPro-
Regular /BickhamScriptPro-Semibold /BirchStd /BlackoakStd /
BrushScriptStd /ChaparralPro-Bold /ChaparralPro-BoldIt /ChaparralPro-
Italic /ChaparralPro-Regular /CharlemagneStd-Bold /ComicSansMS /
ComicSansMS-Bold /CooperBlackStd-Italic /CooperBlackStd /
CourierNewPSMT /CourierNewPS-BoldMT /CourierNewPS-BoldItalicMT /
CourierNewPS-ItalicMT /E13BPA /EccentricStd /EstrangeloEdessa /
FranklinGothic-Medium /FranklinGothic-MediumItalic /GaramondPremrPro-
It /GaramondPremrPro-Smbd /GaramondPremrPro-SmbdIt /GaramondPremrPro /
Gautami /Georgia /Georgia-Bold /Georgia-Italic /Georgia-BoldItalic /
GiddyupStd /HoboStd /Impact /KozGoPro-Bold /KozGoPro-ExtraLight /
KozGoPro-Heavy /KozGoPro-Light /KozGoPro-Medium /KozGoPro-Regular /
KozMinPro-Bold /KozMinPro-ExtraLight /KozMinPro-Heavy /KozMinPro-
Light /KozMinPro-Medium /KozMinPro-Regular /Latha /LetterGothicStd-
Bold /LetterGothicStd-BoldSlanted /LetterGothicStd-Slanted /
LetterGothicStd /LithosPro-Black /LithosPro-Regular /LucidaConsole /
LucidaSansUnicode /Mangal-Regular /MesquiteStd /MicrosoftSansSerif /
MinionPro-Bold /MinionPro-BoldCn /MinionPro-BoldCnIt /MinionPro-
BoldIt /MinionPro-It /MinionPro-Medium /MinionPro-MediumIt /MinionPro-
Regular /MinionPro-Semibold /MinionPro-SemiboldIt /MRVDatamatrix /
MRVDatamatrixR1 /MVBoli /MyriadPro-Bold /MyriadPro-BoldCond /MyriadPro-
BoldCondIt /MyriadPro-BoldIt /MyriadPro-Cond /MyriadPro-CondIt /
MyriadPro-It /MyriadPro-Regular /MyriadPro-Semibold /MyriadPro-
SemiboldIt /NuevaStd-BoldCond /NuevaStd-BoldCondItalic /NuevaStd-Cond /
NuevaStd-CondItalic /OCRAStd /OratorStd-Slanted /OratorStd /
PalatinoLinotype-Roman /PalatinoLinotype-Bold /PalatinoLinotype-
BoldItalic /PalatinoLinotype-Italic /PoplarStd /PrestigeEliteStd-Bd /
Raavi /RosewoodStd-Regular /Shruti /StencilStd /Sylfaen /SymbolMT /
Tahoma /Tahoma-Bold /TektonPro-Bold /TektonPro-BoldCond /TektonPro-
BoldExt /TektonPro-BoldObl /TrajanPro-Bold /TrajanPro-Regular /
TrebuchetMS /TrebuchetMS-Bold /Trebuchet-BoldItalic /TrebuchetMS-
Italic /Tunga-Regular /Verdana /Verdana-Bold /Verdana-Italic /Verdana-
BoldItalic /Webdings /Wingdings-Regular /XMPie-128 /XMPie-128Narrow /
XMPie-128Wide /XMPie-CODABAR /XMPie-Code39 /XMPie-Code39Narrow /XMPie-
Code39withText /XMPie-Code39withTextNarrow /XMPie-Code39withTextWide /
XMPie-Code39Wide /XMPie-EAN13 /XMPie-EAN8 /XMPie-Interleaved2of5 /
XMPie-Interleaved2of5Narrow /XMPie-Interleaved2of5Wide /XMPie-MSI /
XMPie-OneCode /XMPie-PostNet /XMPie-UPCA /XMPie-UPCE /ZWAdobeF /CGBM-
PropRoman /ChuGothicBBB-Medium-PropRoman /Courier /FutoMinA101-Bold-
PropRoman /HeiseiKakuGothic-W5-PropRoman /HeiseiMincho-W3-PropRoman /
HonMincho-M-PropRoman /HYFix /JL-PropRoman /Jun101-Light-PropRoman /
MaruGothic-M-PropRoman /MidashiMin-MA31-PropRoman /Mincho-PC-Hiragana /
Mincho-PC-Katakana /MMMA-PropRoman /NotDefFont /Osaka-MonoRoman /Osaka-
PropRoman /RLKL-PropRoman /Ryumin-Light-KL-PropRoman /SMFix %%
[ Warning: Empty job. No PDF file produced. ] %% Normalizer 8.0
UsePrologue is false. %%[ Error: undefined; OffendingCommand: ² ]%% %%
[ Flushing: rest of job (to end-of-file) will be ignored ]%%
ExternalCommand on page 1 :F %%[ Warning: PostScript error. No PDF
file produced. ] %% Normalizer job 1 failed (2) -- aborting 5079040
bytes read from file \\MSB-XMPIBS1-W03\Xmpie\XMPieOutput
\18\30222\BANCFIRST_GRPPLAN _0609_NXP_1.ps: FAILED Done
Bill
Aug 10, 2009, 12:05:19 PM8/10/09
to XMPie Interest Group
What version of uProduce are you using?
If the Google Group did not harm your original data, it seems that the
"²" character (certainly from a font file or from an image) is the
problem.
Have you tried to produce PostScript instead of PDF, then to distill
the target PostScript?
On Aug 10, 5:18 pm, mentecki <sylvia.mente...@harlandclarke.com>
wrote:
If the Google Group did not harm your original data, it seems that the
"²" character (certainly from a font file or from an image) is the
problem.
Have you tried to produce PostScript instead of PDF, then to distill
the target PostScript?
On Aug 10, 5:18 pm, mentecki <sylvia.mente...@harlandclarke.com>
wrote:
mentecki
Aug 10, 2009, 3:51:45 PM8/10/09
to XMPie Interest Group
Hi Bill,
We are on version 4.5.2 Build 3753
When I tried to do postscript....they went through but then the
distill failed with this error.
%%[ Error: undefined; OffendingCommand:
þ #! ]%%
> > \18\30222\BANCFIRST_GRPPLAN _0609_NXP_1.ps: FAILED Done- Hide quoted text -
>
> - Show quoted text -
We are on version 4.5.2 Build 3753
When I tried to do postscript....they went through but then the
distill failed with this error.
%%[ Error: undefined; OffendingCommand:
þ #! ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
>
> - Show quoted text -
Stefan Agustsson
Aug 10, 2009, 11:37:12 PM8/10/09
to xmpie...@googlegroups.com
How large is the PS file you generated? I have seen a similar error with
files over 1GB in size.
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.392 / Virus Database: 270.13.48/2292 - Release Date: 08/09/09
08:08:00
files over 1GB in size.
Checked by AVG - www.avg.com
Version: 8.5.392 / Virus Database: 270.13.48/2292 - Release Date: 08/09/09
08:08:00
TOB
Aug 10, 2009, 10:25:17 PM8/10/09
to XMPie Interest Group
I've uploaded the pdf with the issues and the file called
VDPDesignandProduction.pdf
On Aug 11, 1:18 am, mentecki <sylvia.mente...@harlandclarke.com>
wrote:
VDPDesignandProduction.pdf
On Aug 11, 1:18 am, mentecki <sylvia.mente...@harlandclarke.com>
wrote:
Tyrone Obrien
Aug 10, 2009, 6:21:28 PM8/10/09
to xmpie...@googlegroups.com
The issue is that XMpie servers can only create pdfs under 2gigs and this applies to Distiller as well.
You might want to get hold of your xmpie support and ask for the documentation "VDP Design and Production User Guide" as it shows why and how to overcome the problems
"It is also worth noting at this point, that you must limit the size of the output file
to be under 2GB. (Remember also with PDF output of more than 5 records,
PostScript is first created and then distilled. So the maximum PostScript file
which can be processed is 2GB.)"
Tyrone Obrien
Digital Colour Manager
Bluestar DM
Building B, 350 Parramatta Road, Homebush NSW 2140
Locked Bag 555, Silverwater NSW 1811
Telephone 02 8020 4300 Facsimile 02 8020 4399
www.bluestargroup.com.au
-----Original Message-----
From: xmpie...@googlegroups.com [mailto:xmpie...@googlegroups.com] On Behalf Of mentecki
Sent: Tuesday, 11 August 2009 1:18 AM
To: XMPie Interest Group
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You might want to get hold of your xmpie support and ask for the documentation "VDP Design and Production User Guide" as it shows why and how to overcome the problems
"It is also worth noting at this point, that you must limit the size of the output file
to be under 2GB. (Remember also with PDF output of more than 5 records,
PostScript is first created and then distilled. So the maximum PostScript file
which can be processed is 2GB.)"
Tyrone Obrien
Digital Colour Manager
Bluestar DM
Building B, 350 Parramatta Road, Homebush NSW 2140
Locked Bag 555, Silverwater NSW 1811
Telephone 02 8020 4300 Facsimile 02 8020 4399
www.bluestargroup.com.au
-----Original Message-----
From: xmpie...@googlegroups.com [mailto:xmpie...@googlegroups.com] On Behalf Of mentecki
Sent: Tuesday, 11 August 2009 1:18 AM
To: XMPie Interest Group
Notice of Confidential and Privileged Information
This e-mail transmission is intended only for the addressee(s) and may contain confidential information. Confidentiality is not waived if you are not the intended recipient of this e-mail, nor may you use, review, disclose, disseminate or copy any information contained in or attached to it. If you received this e-mail in error please delete it and any attachments and notify us immediately by reply e-mail. The unauthorised use of this email may result in liability for breach of confidentiality, privilege or copyright.
The sender does not warrant that any attachments are free from viruses or other defects. You assume all liability for any loss, damage or other consequences which may arise from opening or using the attachments
This email was scanned and cleared by NetIQ MailMarshal.
######################################################################
Message has been deleted
Bill
Aug 11, 2009, 2:05:53 AM8/11/09
to XMPie Interest Group
Sylvia,
Can you confirm that your PostScript file is that big?
Can you say if it is smaller, when you generate the output "manually"?
(I mean: by splitting the data source by 500 recipients without the
uProduce automated splitter?)
On Aug 11, 12:21 am, "Tyrone Obrien" <Tyrone.Obr...@bspg.com.au>
wrote:
Can you confirm that your PostScript file is that big?
Can you say if it is smaller, when you generate the output "manually"?
(I mean: by splitting the data source by 500 recipients without the
uProduce automated splitter?)
On Aug 11, 12:21 am, "Tyrone Obrien" <Tyrone.Obr...@bspg.com.au>
wrote:
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