Image Rotation Issue During Output from InDesign/Xmpie/Uproduce

[Sue J]

I’m working with a graphic ador that pulls JPG images into InDesign. Each image includes a flag indicating whether it's portrait or landscape, and everything appears correctly oriented while working in InDesign.

However, when I output the final file (e.g., to PDF), some images are rotating unexpectedly—even though they appear correct within the InDesign layout. 

Has anyone encountered this issue before? Could this be related to image metadata (even though it is also the correct orientation) or a setting in the export process?

Any help or guidance would be greatly appreciated.

[west-digital.fr]

You did not really specify the version you use. Could you?

Also, as you mentioned that you produce from a server, do you use InDesign Server or XLIM?

Attached, you will find a CPKG (CC-2025 20.3.1, uCreate 25.2), that demonstrates how we should have achieved your goal (with 2 layers and a Visibility++ Content Object).

The "Output" subfolder contains an output file created by uCreate Print.

Also, you will find attached PDF files created by uProduce 25.2 (AIS and XLIM respectively).

None of our output files show the unexpected behavior that your reported.

Our images are PNG files converted to JPEG by IrFanView, for pure testing purpose.

Could you elaborate, how you built your own application?
Did you find any common attribute in all your "wrongly oriented" images, that could explain the behavior - such as an EXIF?

As per your question "setting in the export process"

>> have you tried various joboptions files, while exporting?

>> have you tried to play with the "Image Rendering" option? (in the case you use InDesign docs)

west-digital.fr

[west-digital.fr]

I added a few JPEG images that were previously rotated with Photoshop CC-2025, so their EXIF "Orientation" attribute is non null.

Still, the wysiwyg in uCreate / InDesign and the PDF produced by uProduce (InDesign Server or XLIM) are the same.

[Sue J]

Thanks for the quick response. We are working with VM Server 2022, InDesign version 19.4, Ucreate version 13.2.1 and Uproduce 13.2.1 on Server 2019. Unfortunately, I was unable to open your file because we working in an older version. By the sounds of your description my application is setup similar to yours, with the layers and content objects. The photos are supplied by the customer, portrait and landscape in JPG format. The image displays with the correct orientation in the graphic frame during preview, but rotates unexpectedly within the frame upon output. A comparison of the EXIF metadata between the correctly oriented and misoriented images shows no significant differences; the data appears to be identical. I was able to open the photo in photoshop and simply re-save it and then it was corrected. We are looking into creating a script to preflight the meta data of the photos before output. Thanks again for your assistance.

[west-digital.fr]

This information is particularly outdated (as it's related to uProduce 8.2.1) but, at this old time, XMPie wrote here:

When using images with EXIF information (image orientation, for example, for images from iPhone), image rotation will not be honored during production even though InDesign will display them correctly). A possible workaround is to use the Require InDesign Rendering option for PDF and Post Scripts formats (24706).

Have you tried anyway - as I suggested in my previous post?