Business Objects Admin - Wilmington, DE
Location: Wilmington, DE
Length: 18 months
Must be US Citizen or Green Card Holder
Must be able to Face-to-Face after initial phone interview
Responsibilities:
• Day to day operations of the reporting environments. Respond to and resolve
assigned support tickets on Business Objects issues in XI3.1 and BI 4.0
environments within defined SLA's
• Technical problem resolution for all technology related issues within the BO
environments, including trouble shooting server errors and utilizing management
console for monitoring, requesting start and stop servers as required from
infrastructure team
• Resolve customer complaints with software and respond to suggestions for
software modifications or enhancements
• Vendor interaction via SAP Marketplace and with Technical Quality Manager on
technical issues and problems requiring vendor support
• Assist in the planning, design and implementation of the Business Objects
upgrade from v3.1 to v4.0
• Identify and report problems in new and existing software
• Recreate software problems to facilitate solutions
• This includes validating/testing the fix for the software problems
• Performance management and capacity planning for BI 4.0 upgrade (reviews
performance statistics, sets thresholds, understands future demands)
• Assist with On-boarding new tenants to existing environment
• Work with AD teams to determine approximate sizing of new reporting
applications, assess fit into the existing shared environment
• Recommends upgrades/additions to the environment to support new requirements
and coordinates implementation
• Design and implement security by creating user groups and granting access to
BOE applications. As well as security restrictions (application level, folder
level and object level) based on user profile and groups
• Employ best practices for design, development, unit testing and test plan
development
Qualifications:
• 3+ years of experience administrating SAP systems in RedHat/Solaris Server OS
environments
• Significant previous operational support and application troubleshooting
(preferable in financial services) in SAP Business Objects Enterprise
Administration (Central Management Console, Designer, Desktop Intelligence, Web
Intelligence, InfoView, Import Wizard, Crystal Reports, Xcelsius)
• Experience with production support of highly available applications
• Experience with Apache Tomcat, WebSphere and Oracle 11g database
• Experience with Universe configuration and row level securities
• Experience with Webi reports using Universe and Custom SQL
• Experience with Hyperlinks & bursting methods
• Working knowledge of configuring the SAP integration Kit, Crystal SDK and
Windows AD SSO
• Deep knowledge of Unix/Linux and scripting
• Strong technical background in networking, operating system, system
administration and performance monitoring
• Experience functioning as part of a software team, good communicator
• Self-motivated and Responsible, able to own and drive a project when
necessary
• Extraordinary Troubleshooter with ability to diagnose and support
mission-critical systems
• Familiarity with setting up disaster recovery plans to insure continuity of
service for a Business Objects installation
• Intermediate proficiency in managing performance monitoring and tuning in a
Business Objects environments
• Understanding of Custom access levels
• Strong ability to work in a highly focused technical environment together
with other motivated and driven professionals, as well as the ability to work
independently
• Strong organizational, multi-tasking and time management skills to meet
deadlines
• Excellent verbal/written communication and presentation skills
Thanks and Regards,
Vickey,
Paradigm Infotech
Desk Number:410-929-9023
Email:recru...@paradigminfotech.com
Yahoo:vj1...@yahoo.com
www.paradigminfotech.com