Remote Alert 1.3.0 Beta Released
Katerine Aldrige
To use the AI Chatbot, click ControlUp AI in the top-right corner when you are on the Devices or Unified Communications sections of the DEX platform. You must have the permission Access Chatbot.
Use the new Employee dashboards to monitor employee activity and overall experience. An experience score is calculated for each employee using a customizable scoring system. Employee scores can include metrics from both Endpoints & Apps and VDI & DaaS depending on how the scores are configured.
For 9.0, you need to whitelist new URLs on your console and monitor machines to access our new backend services. You can find a full list of required DNS and ports here (for US and rest of the world) and here (EU)
In 9.0, you no longer need to use the Real-Time Console to install, upgrade or remove a ControlUp Monitor. Simply import the new ControlUp Automation module from the PowerShell gallery. Once you import the module into a PowerShell session, you can use the built-in PowerShell cmdlets to manage monitors programmatically. This new approach allows you to deploy the monitor on any workgroup PC (non domain-joined).
Synchronizing your AVD, CVAD, Horizon, and Citrix Cloud is now built-into RTDX. This allows you to add your virtual machines to the ControlUp organization tree without the need of manually adding them one by one. You can synchronize your machines manually from the console or by configuring the synchronization to be run automatically from your monitors. Synchronization options such as DNS mapping or Sites mappings are included, as well as the option to define specific host pools (AVD), desktop pools (Horizon) or delivery groups (Citrix).
The Process Data Collection feature introduced in this version is enabled by default. Once you upgrade to 8.8 MR, system-level processes will automatically be filtered in the Real-Time DX Console and Solve.
IMPORTANT: Version 8.7 includes many security enhancements described below. If you are upgrading from a previous version of ControlUp, you must follow this upgrade flow for all ControlUp users:
ControlUp can now integrate with Microsoft Azure to enable real-time monitoring and management of Azure compute resources in just a few steps. See the relevant metrics displayed in the Real-Time Console and Solve.
In addition to offering a wide range of new metrics, predefined actions, and drill-down relationships for easier troubleshooting and navigation, this integration supports seamless association between Azure VMs and entities from different CU extensions, virtual machine management, and more!
Designed for remote users working outside the office, Remote DX collects performance metrics from off-the-network client devices running Windows, macOS or IGEL OS, without the need for line of sight to the ControlUp Real-Time DX infrastructure in your datacenter.
Version 8.5.1 introduces a security enhancement that we strongly urge our customers to adopt. This version includes using trust certificates to log into ControlUp Consoles and communication to the ControlUp Monitors. You set advanced authentication in the organization settings and they are applied to the monitors. For details, see Certificate-Based Console and Monitor Authentication.
Citrix Cloud
Full integration with Citrix Cloud is available for ControlUp 8.2 and up, making it possible for customers that use Citrix Virtual Apps & Desktop service to monitor their EUC environment with ControlUp.
The new views include:
The list of applications currently published, including their name, state (enabled / disabled) and other metadata.
Real-time metrics displaying the current configuration and activity associated with the published application, such as:
Number of computers on which the application is published
Number of computers on which the application is available
Number of users who currently have an open instance of the application
Ratio metrics that enable for diagnostics, troubleshooting and alerting, for example a metric that shows how many of the computers on which an application is published are actually available for user connections.
Built-in management actions allow for enabling and disabling published applications without leaving the console.
Overview Toggle Switcher: When you drill down from the real-time grid, you can now use the Overview button to switch between presenting data in the default grid view or the new list view. The Overview button is displayed on the left side of the grid view after you drill down.
The following two features in the current Solve release are enabled by the Real-Time Console 8.7 . These are available in Solve only when the Real-Time Console is updated to version 8.7.
ControlUp and Solve Admins: You can now add users with the Add ControlUp Users feature in Solve Settings. If those users access only Solve, they no longer have to access the Real-Time DX Console to log into Solve. You can run a script action in the Real-Time Console to export users from your Active Directory into a CSV file that you then upload in Solve Settings. Once uploaded those users are added to ControlUp and can access Solve with the right permissions applied. Learn more.
You can now view reports from our new data pipeline to analyze real-time VDI and DaaS data in your environment, with increased visibility into your metrics, faster. The new data pipeline reduces the time that it takes for aggregated data to display in report widgets, offers dozens of new report metrics, 2-5 minute data collection intervals, and new aggregation methods.
Use the Web Transactions Scout to simulate real user workflows on a SaaS app (or any website). While performing a test, the Scout makes sure the website is working as expected and detects errors such as slow loading times. Learn more about the benefits of the Web Transactions Scout.
Configuring the Scout is now easier with the Web Transactions Browser Extension. Instead of copying element locators and configuring each step manually, you can use the browser extension to record your steps on a website interactively. The steps are automatically added to the Scout configuration page. Learn how to use the browser extension.
System events for Synthetic Monitoring (Scoutbees) are now recorded in the DEX platform audit log. This audit log is available only if you access Scoutbees through the DEX platform (app.controlup.com). If you access Scoutbees through Solve, you must first upgrade your organization to the DEX platform to access the audit log.
Remote DX now has built-in support for Dell Wyse devices with our new Dell Wyse plugin. Using this integration, you will be able to see client device metrics for your Dell Wyse device in Real-Time DX and Solve. For details, visit our Knowledge Base article.
Among the new improvements: GUI and PowerShell enhancements, a boost to virtual machine memory, improvements in security and self-updating cluster options, better control over Hyper-V replica management, and better dynamic access control and Remote Desktop Services. These and other features were presented to reporters earlier this week during in a Webcast by Windows Server 8 team members.
During that briefing, Microsoft talked about the experience enabled by its new Server Manager Dashboard, which is based on the "Metro" user interface design principles seen in the Windows 8 client, according to Erin Chapple, a partner group program manager on the Windows server user experience team. Microsoft's wanted to let users glance at, and focus on, actionable tasks that are relevant and tailored to the user's role, she explained. The dashboard enables multimachine management and provides consistency between command-line tools (such as PowerShell) and the graphical user interface (GUI) when moving between virtual and on-premises environments, Chapple added.
Microsoft is frank about considering Windows Server Core to be the preferred configuration for running Windows Server 8, although IT can shift between Server Core and the full installation by installing components. PowerShell, a throw-back to the command-line days, is also a key component for managing Windows Server 8 because it enables IT professionals to script and automate tasks -- something that is harder to perform with the GUI.
Chapple explained that Microsoft is not being "anti-GUI" with this change in direction with Windows Server 8. Rather, she said that the "GUIs should be in the right place" so it enables automation and scale with PowerShell beyond what the Server Manager GUI can provide.
Even though Microsoft has made multiple improvements to the Server Manager Dashboard, Chapple explained that, over time, "we are moving to a world where the GUI should not be installed on the server. It should be installed on the client." She said Microsoft expects the primary management experience for Windows Server 8 will be conducted from the client.
The new tile-based Server Manager Dashboard is organized by roles. The dashboard's taskbar will display icons indicating alerts, such as when there are unfinished tasks to complete. It is now possible to select multiple items and perform actions on them within the dashboard Chapple noted. Users can right click on items and drill down into the details.
Microsoft plans to enable its Server Manager GUI to generate PowerShell scripts that users can grab to automate tasks. While that capability was the No. 1 requested feature suggested during Microsoft's Technology Adoption Program phase when an early version of Windows Server 8 was being reviewed, it didn't make this beta, Chapple explained. However, this beta will arrive with more than 2,300 PowerShell "command-lets" (also known as "cmdlets") for users to try.
New in this beta is a GUI tool for running PowerShell. The scripting application runs in a window and features "intellisense," which is Microsoft's code-completion tip feature seen in the Visual Studio development environment. There is also a new "show command" tool in the GUI so users can easily find all PowerShell commands. Another new GUI feature is "start snippets" that stores and shows code that can be embedded in a script.
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