Wilson Database errors...

[Jonathan Jiras]

I originally sent this to the MetaLIB users group list and we have an open call with MetaLIB support on this… but we are not getting anywhere with them. It’s been down a couple of weeks.

 

I suspect the people on this list might have an answer. I’d appreciate any ideas…

 

 

+++++++ begin forwarded message +++++++++++

 

Hello MetaLIB users:

 

We are experiencing errors in federated searching with our all of our Wilson databases. MetaLIB flashes the message “ The database is currently not available. Try again later” and returns this message “Resource/s returned an error.”  However, direct access to the databases is working.

 

Wilson has entered  the IP address of our Metalib server in their configuration. We’ve tested our YAZ client and found the connection to Wilson works. I’ve tried every combination of entries and usernames/passwords in the IRD that the vendor rep suggested. What is wrong?

 

Below is an example of the fields in our IRD for Omnifile FT Mega:

 

The Configuration Code is WILSON_OMNIFT .

 

Link to Native Interface URL: http://vnweb.hwwilsonweb.com/hww/jumpstart.jhtml?prod=OMNIFT

Hostname:Port: http://z3950.hwwilsonweb.com:210

Database Code: OMNIFT

Authentication: [blank]  (we are authenticating on IP address, but have also tried putting in a username/password that the vendor suggested)

Link to Records in Native Interface: http://vnweb.hwwilsonweb.com/hww/jumpstart.jhtml?sid=HWW:OMNIFT&pid=<an>$035_a</an>

 

Any ideas?

 

 

++++ email signature follows ++++

 

Jonathan Jiras
Technology Services Librarian
Rochester Institute of Technology

Rochester, NY

jjjwml at rit dot edu

 

 

[Walker, David]

> Hostname:Port: http://z3950.hwwilsonweb.com:210

Remove the http:// here. It should just be the host and port.

--Dave

==================
David Walker
Library Web Services Manager
California State University
http://xerxes.calstate.edu

Hello MetaLIB users:

Any ideas?

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[Jonathan Jiras]

Thanks! That solved the problem!

-Jon

-----Original Message-----
From: xerxes...@googlegroups.com [mailto:xerxes...@googlegroups.com] On Behalf Of Walker, David
Sent: Monday, November 08, 2010 2:06 PM
To: xerxes...@googlegroups.com
Subject: [xerxes-portal] RE: Wilson Database errors...

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> Hostname:Port: http://z3950.hwwilsonweb.com:210

Remove the http:// here. It should just be the host and port.

--Dave

==================
David Walker
Library Web Services Manager
California State University
http://xerxes.calstate.edu

From: xerxes...@googlegroups.com [xerxes...@googlegroups.com] On Behalf Of Jonathan Jiras [jjj...@rit.edu]
Sent: Monday, November 08, 2010 8:27 AM
To: xerxes...@googlegroups.com
Subject: [xerxes-portal] Wilson Database errors...

I originally sent this to the MetaLIB users group list and we have an open call with MetaLIB support on this... but we are not getting anywhere with them. It's been down a couple of weeks.

I suspect the people on this list might have an answer. I'd appreciate any ideas...

[jackson1477]

Hi Jon,

 

Sounds like your problem was solved.  May I ask, however, where you found the database code "OMNIFT"?  Is there a list of them somewhere for Wilson?

 

Many thanks,

Jeff