RE: NOT Able to Accept: (lol)

[ack-s...@progress.com]

We were not able to process your request for Technical Support.
This is an Automated message. Please Do Not Reply.

In recent times our support email addresses have been subjected
to severe email spam attacks, which have almost overwhelmed our
ability to process issues reported by email.

Resolving your issue is very important to us, so in order to
avoid future attacks and the associated delays, we have been
forced to change the way in which we process email support
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Please re-submit your issue (and any future issues) in one of
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On the Web with QuickLog:

http://www.progress.com/cgi-bin/techweb-americas.cgi/quicklog/usrqklog.w

By email, please ensure that one of the following is present in your subject line:

- A current open work request number, E.G. W308067051, Or
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If you don't know how to find your serial number, please see
http://www.progress.com/tech_support/how_to/index.ssp#append_a

Please accept our apologies for any inconvenience caused. If
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here:
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Peter Holt
Director tPC Technical Support
Tel: +1 781 280 4661