Hp Laserjet P1102 Full Solution Driver
Christal Rasband
Recently when I try to print PDF documents from Adobe Acrobat DC, to my LaserJet P1102w, I get the error message 'Stopped "- filter" failed' as the job freezes/fails in the print queue. This seems to happen with all PDF documents. I can print to other HP printers (not a P1102w) in my household. I am on a Mac running Catalina 10.15.5.
This "filter failed" error message is unique to printing from Adobe Acrobat DC on this printer. I can print documents from Word to this printer, with no problem. I can also print from Photoshop to this printer with no problem. I can also open PDFs in Safari and print them to this printer. So this error happens with all PDF documents getting printed from Acrobat DC, to this printer.
Does resetting the Printer system delete all my printers? I have put a lot
of time getting the drivers and printers installed for the various places I
worked. I don't want to delete all the printers.
Can Adobe fix the bug that causes this?
I would say that it won't hurt to try and manually download the latest drivers (if available) from the device manufacturer's website and re-intsall them following the recommended HP guidance. Always backup your data before committing to any changes.
In addition, by letting the operating perform its own automatic updates it sometimes conveniently installs drivers automatically but they may be generic ones picked by the OS rather than the printer utility software
This is not a good solution. It basically suggests nuking all the printers that I have installed on my laptop. It's a non-specific support response, with no guarantee of any result, creating a big mess to clean up (basically hours of work reinstalling the various home, work, and school printers that I use) after it is done. It like customer support responses for Windows problems asking them to re-install operating system or buy a new laptop. It puts all of the burden and lots of work on the customer without requiring anything of Adobe, and is kind of a "go away" response. The filter failed error message looks like a common bug experienced by many Adobe Acrobat customers and needs a more focused fix, by Adobe.
The guidance posted above is not ago-away response, it is actually a troubleshoting standard operating procedure to work around the filter failure error , which was originally posted by a Hewlette-Packard support agent in this thread:
Such is the case illustrated in this other thread, where an Apple user sought guidance from Apple support forums to work around the same issue with an Epson printer; the same troubleshooting procedures that were suggested there are also recommended here for you.
For those seeing issues in late October 2020: The signs are that HP messed up with some of their printers in Mac, revoking the stuff that your printer driver needs to run (so, no need for you to update software, it just stopped!) _printer_macos/
Even though the problem that the user posted in the topic was different than yours, the issues were related to having a parallel installation of both Adobe Reader DC and Acrobat Pro DC in the same system.
The solution that the user found was to uninstall Reader DC, and additionally, he used the Acrobat Cleanup and Repair tool to remove all traces of the software. See if that is the issue and all issues were resolved.
This issue exists for many years now (for me since 2019). It is very specific and only occurs while trying to print directly from Acrobat (printing from all other applications works fine). I am on macOS (curretnly Monterey 12.4, but same issue with many previous versions). I have also seen Windows users reporting this issue. My printer is a Brother MFC-9970CDW.
I have reported the issue many times and invested hours (if not days) trying to get it fixed, going through all suggested procedures - with no success so far. I suspect a corrupted / incompatible leftover file somewhere in the Acrobat installation. Adobe appears to have clean-up issues, see my report from 2018:
ADOBE, GET PROFESSIONAL - instead of instructing your customers to reinstall (and thereby wasting their time with this trial and error approch), pass this ever lasting issue to your engineering department for a professional root cause analysis and come back with an evidence based remediation procedure!!
SO PLEASE GET SYSTEMATIC, contact Adobe's engineering department and do a proper root cause analysis (i.e. find out which exact conditions cause the error messages filter failed - pretty probably an old file which was not properly cleaned up).
Please collect the Adobe CC logs as described here -cloud/kb/cc-log-collector.html and share them via the document cloud link as described here -cloud/help/sharing-pdfs.html for further investigation of the issue.
For data protection reasons I am hesitant to share the links in this forum (the log flies might contain private data). Is there a way how I can share the links with Adobe only? Can I send directly to you or anybody else at Adobe through a private message?
I have an HP Laserjet P1102 printer. Recently whenever I connect it to my laptop although it gets connected, but it won't print. I came up with a solution for this which works, but it rather hides the problem than solving it. Here is what I do:
First, I go to Printers and devices and remove the printer device which is set as default (it shows two printers although I have one, one of which has a check mark by it and the other one seems kind of blurry). After removing it my computer seems to find some file which is the driver given by the factory (although I don't put the CD in), then I reinstall the software and my printer works properly for some time, but still in Devices and printers I see two printers.
After @spikey_richie told me to install full-feature HP software that is how the problem looks like now: I'm still able to solve the problem by reinstalling the app again and again, but that doesn't seem to be a good way.
Please set the log level to debug, try to print something, and then post the entire contents of the CUPS log (generally stored in /var/log/cups/error_log). This will include additional information on the filter failure, including what program crashed, and possibly what messages it printed. For background information, see -driver.html.
Notice that the version number in the error is "Plugin version[3.16.7]" which does not match the output from the query. On the other hand, the version numbers of hplip and hplip-plugin don't match each other.
Thanks for continuing on on this problem. I appreciate it very much. For each of your responses, I read the output and try to understand it. As a result, my replies take a while. At any rate, here is the output that you suggested looking at.
To me, there seem to be multiple problems revealed in these, though perhaps they all have the same source... no idea what that might be though.
If it comes to it, I would be quite happy to remove CUPS, hplip & hplip-plugin and start all over again. But I'm pretty sure this would not really help much as I have already tried it on another installation of Arch on the same machine with no success.
The easiest thing to do at this point might be to just uninstall hplip-plugin, remove /var/lib/hp/, and reinstall the package. I'm a bit surprised that /var/lib/hp/hplip.state is a backup file, but I believe that would prevent it from overriding the existing hplip.state file, which probably came from using hp-plugin. It seems mixing the two isn't a good idea...
If I am correct, /var/lib/hp/hplip.state.pacnew will exist (created by pacman when installing the hplip-plugin package to avoid overriding the existing file); you might not have seen the warning when installing the package. Copying that over /var/lib/hp/hplip.state should at least correct the installed plugin version. The GID difference is probably harmless, but I'd fix that at the same time.
However, I still can't get the printer to print. The state message is 'stopped "Filter Failed". Actually, I ran into this problem right at the outset of this problem and I think I screwed things up even further as I tried out various remedies from my searches on that phrase, including those on the CUPS/Troubleshooting wiki.
Not sure where to go from here. I don't mind removing CUPS, hplip, hplip-plugin and starting again but I need to know what files and directories I should also remove. If you have any suggestions, please let me know. I think maybe a left over file or directory was the cause of the most recent problem (unmatched versions).
I also wonder if I am installing the wrong ppd file, since when I install the printer from CUPS I can see what look like 8 different ppd files with some variation of 'HP Laserjet P1120w' in the title.
You should be using the hplip PPD, not the hpijs PPD. See also [ ].
There appears to be a duplicated driver PPD (with and without an extra underscore!), but a quick diff suggests that it shouldn't matter which one you pick.
Removing everything and starting again seems a bit drastic. If you take a look at the contents of the log, it should tell you what filter failed, and possibly why. The journald log for the service may also contain messages from the failure, hopefully enough to debug your problem.
I always used it with a USB cable because you pretty much need to set up networking for that printer using tools in Windows. It appears that you are using a network link to talk to the printer at 192.168.1.88.
Are you on the 192.168.1.0/24 network? Is the printer? Can you use a tool like nmap to prove that?
What if you try a USB connection?
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