Re: SNAP Capstone Project - University of Texas MBA

[Alexander Petrovic]

Laura/David,

Thanks again for making time this past Friday to meet with the team. Also, we loved meeting the little pup and wish him all the best in Colorado!

We have locked down scope for the SNAP Capstone project to the following items:

Branding

1. Social Media Recommendations 
• How to mange and utilize your website, instagram, facebook and twitter accounts
  
2. Identify key areas of SNAP to highlight (Vet's, staff, pets, events, etc)
• We will be sending out data capture templates for you to fill out so we can better understand the organization
3. New Logo Design
• We are working on several drafts and will send them over for your feedback within the next 7 days

Fundraising

1. Community groups
2. Corporate sponsorship
3. Partner program options/ideas
4. Establish fundraising goals/milestones and how to present them 
5. Donations via social media
6. Referral programs 

Again, we will be reaching out to you guys as needed to get data about SNAP, understand the current social media strategy, get Logo feedback, etc. Our next steps are will be idea generation (what to do) and hypothesis development (how things will react).  Our deadline for completing the project is July 10th but we will do our best to finish early so you can have the recommendations right around when the new budget passes (and so we can enjoy being done with school!!!!).

Regards,

UT MBA SNAP Team

On Mon, Jun 16, 2014 at 9:50 AM, David Smith <DSm...@snapus.org> wrote:

Either one works for me also

 

David L. Smith
Executive Director
 
Spay-Neuter Assistance Program, Inc.

V: 713.862.3863, ext. 103
V: 800.762.7762, ext. 103
V: 832.654.8512 (Mobile)
F: 713.880.3172

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

 

From: Laura Welch
Sent: Monday, June 16, 2014 9:28 AM
To: 'Alexander Petrovic'; David Smith
Subject: RE: SNAP Capstone Project - University of Texas MBA

 

Good morning. Either one of those times works for me. I am looking forward to hearing your recommendations.  I would like to have a couple of my staff sit in on the presentation also.

 

Thanks so much.

 

Laura E. Welch

Director of Development

Spay-Neuter Assistance Program, Inc.

713-862-3863 x204

www.snapus.org

lwe...@snapus.org

 

From: Alexander Petrovic [mailto:alexande...@gmail.com]
Sent: Monday, June 16, 2014 9:05 AM
To: Laura Welch; David Smith
Subject: Re: SNAP Capstone Project - University of Texas MBA

 

Laura/David,

 

The team has our first set of Fundraising and Branding recommendation for you guys to review. Can we do a meeting this Friday...11:30am or 1pm? The plan for this weeks meeting will be to present you with a number of different ideas and then working together to choose 2-3 to focus our capstone project around.

 

Let me know if Friday works and which time. 

 

Regards,

 

-Sasha Petrovic

 

On Sun, Mar 2, 2014 at 5:23 PM, Alexander Petrovic <alexande...@gmail.com> wrote:

Laura/David,

 

Thanks again for taking time to meet with us. I've included the entire team on this email thread so you have our contact information. Trey is typing up the meeting minutes from our meeting and will send it out early this coming week. It will include topics discussed, an action log as well as our next steps.

 

Our team is very excited about working with such a great organization and cause!

 

Regards,

 

-Sasha Petrovic

 

[Linda Ly]

Hi there!

Attached are three possibilities for SNAP’s new logo. Please take a look and see if we are on the right track and provide us some feedback on what you guys like/dislike. 

Warm regards,

UT MBA SNAP Team

On Jun 23, 2014, at 10:00 AM, Alexander Petrovic <alexande...@gmail.com> wrote:

Laura/David,

<image001.jpg>

 

From: Alexander Petrovic [mailto:alexande...@gmail.com]
Sent: Monday, June 16, 2014 9:05 AM
To: Laura Welch; David Smith
Subject: Re: SNAP Capstone Project - University of Texas MBA

 

Laura/David,

 

The team has our first set of Fundraising and Branding recommendation for you guys to review. Can we do a meeting this Friday...11:30am or 1pm? The plan for this weeks meeting will be to present you with a number of different ideas and then working together to choose 2-3 to focus our capstone project around.

 

Let me know if Friday works and which time. 

 

Regards,

 

-Sasha Petrovic

 

On Sun, Mar 2, 2014 at 5:23 PM, Alexander Petrovic <alexande...@gmail.com> wrote:

Laura/David,

 

Thanks again for taking time to meet with us. I've included the entire team on this email thread so you have our contact information. Trey is typing up the meeting minutes from our meeting and will send it out early this coming week. It will include topics discussed, an action log as well as our next steps.

 

Our team is very excited about working with such a great organization and cause!

 

Regards,

 

-Sasha Petrovic

 

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[Alexander Petrovic]

Laura/David,

Can you guys please answer the questions below about SNAP. Also, please fill out the attached excel document to the best of your ability (you will need to send this out for others to fill out) . Note: the questions below are more critical to the project than the data capture sheet. We only need 3 individuals to fill out each tab (Vet, Staff, Volunteer, Animal and Event) in the data capture sheet. The larger data capture effort can take place later, if you want to implement our recommendations. 

If you can get the questions below back by end of week and the attached data capture sheet back by July 3rd that would be great. 

Thanks!

Current operating environment and leadership QUESTIONS:

• Describe the SNAP leadership team (style, vision, capabilities, etc)
• Describe the SNAP culture (open minded, strict, free thinking, collaborative, competitive, etc.)
• How have process improvement projects worked in the past at SNAP
• Where the projects successful
• How did the organization take to the change
• Does the organization have issues accepting change
• Was there support from all level's within SNAP to improve/change 
• How did you communicate that these projects/initiatives are in place 
• Internal stakeholder (employees, volunteers) 
• External stakeholder (donors)
• Lessons learned from past projects would be great
• Based on the SNAP culture, what are critical success factors to implement change
  
• What has worked well in the past and what didn't work well
• What is the biggest challenge (besides funding) that you are currently dealing with
• What is the biggest challenge (besides funding) that will impact a proposed change project
• What motivates and inspires the organization (people, animals, the work, the culture, self motivation, etc)
• Are there company wide meetings or events that take place that bring everyone together
• Is the turnover low or high at the executive level, manager level, lower levels and volunteer level
• Do you see any gaps in the current workforce in terms of capabilities to do their jobs well
• If so, what areas need the most help/support
• What is the best corporate function that SNAP does (HR, payroll, website management, supply chain)
• What is the worst corporate function that SNAP does
• How are volunteers viewed at SNAP by internal employees
• How often do you meet with donors
• Are donors often volunteers
• Do you track how the SNAP pets are doing after their procedure
• Do you pass out shirts or bags with the SNAP logo on them to donors or pet owners who take their animals to SNAP
• How large is the social media team
• How large is the branding team
• How large is the fundraising team
• If you could change one thing about how SNAP operates what would it be
• This can be an individual question for the two of you to answer separate
• Does SNAP hit it's fundraising goal every year
• If not, what happens or gets cut
• Any other questions or info that you think would be useful to us :-)

On Mon, Jun 23, 2014 at 4:03 PM, Linda Ly <ll...@utexas.edu> wrote:

Hi there!

Attached are three possibilities for SNAP’s new logo. Please take a look and see if we are on the right track and provide us some feedback on what you guys like/dislike. 

Warm regards,

UT MBA SNAP Team

[Alexander Petrovic]

One set of answers would be preferred. Ideally (if you have time), you guys would sit in a room and talk about each of the questions to come up with a set of answers. That way you think about the questions more then just on your own. An open dialog will generate better quality answers then if this is done independently. Please feel free to elaborate with your answers. If someone wants to get a personal point across that is different from the group, please include that as well. If you want to send it to other staff members who might not feel comfortable sending you their responses they can send it to us directly and we can compile the responses. 

On Tue, Jun 24, 2014 at 2:29 PM, Laura Welch <LWe...@snapus.org> wrote:

Good afternoon. Do you want us each to answer the questions separately or do you want just one set of answers?
________________________________________
From: Alexander Petrovic [alexande...@gmail.com]
Sent: Tuesday, June 24, 2014 1:47 PM
To: WTH MBA Group
Cc: Laura Welch; David Smith

Subject: Re: SNAP Capstone Project - University of Texas MBA

Laura/David,

Can you guys please answer the questions below about SNAP. Also, please fill out the attached excel document to the best of your ability (you will need to send this out for others to fill out) . Note: the questions below are more critical to the project than the data capture sheet. We only need 3 individuals to fill out each tab (Vet, Staff, Volunteer, Animal and Event) in the data capture sheet. The larger data capture effort can take place later, if you want to implement our recommendations.

If you can get the questions below back by end of week and the attached data capture sheet back by July 3rd that would be great.

Thanks!

Current operating environment and leadership QUESTIONS:

 *   Describe the SNAP leadership team (style, vision, capabilities, etc)
 *   Describe the SNAP culture (open minded, strict, free thinking, collaborative, competitive, etc.)
 *   How have process improvement projects worked in the past at SNAP
    *   Where the projects successful
    *   How did the organization take to the change
    *   Does the organization have issues accepting change
    *   Was there support from all level's within SNAP to improve/change
    *   How did you communicate that these projects/initiatives are in place
       *   Internal stakeholder (employees, volunteers)
       *   External stakeholder (donors)
    *   Lessons learned from past projects would be great
 *   Based on the SNAP culture, what are critical success factors to implement change
 *   What has worked well in the past and what didn't work well
 *   What is the biggest challenge (besides funding) that you are currently dealing with
 *   What is the biggest challenge (besides funding) that will impact a proposed change project
 *   What motivates and inspires the organization (people, animals, the work, the culture, self motivation, etc)
 *   Are there company wide meetings or events that take place that bring everyone together
 *   Is the turnover low or high at the executive level, manager level, lower levels and volunteer level
 *   Do you see any gaps in the current workforce in terms of capabilities to do their jobs well
    *   If so, what areas need the most help/support
 *   What is the best corporate function that SNAP does (HR, payroll, website management, supply chain)
 *   What is the worst corporate function that SNAP does
 *   How are volunteers viewed at SNAP by internal employees
 *   How often do you meet with donors
 *   Are donors often volunteers
 *   Do you track how the SNAP pets are doing after their procedure
 *   Do you pass out shirts or bags with the SNAP logo on them to donors or pet owners who take their animals to SNAP
 *   How large is the social media team
 *   How large is the branding team
 *   How large is the fundraising team
 *   If you could change one thing about how SNAP operates what would it be
    *   This can be an individual question for the two of you to answer separate
 *   Does SNAP hit it's fundraising goal every year
    *   If not, what happens or gets cut
 *   Any other questions or info that you think would be useful to us :-)

On Mon, Jun 23, 2014 at 4:03 PM, Linda Ly <ll...@utexas.edu<mailto:ll...@utexas.edu>> wrote:
Hi there!

Attached are three possibilities for SNAP’s new logo. Please take a look and see if we are on the right track and provide us some feedback on what you guys like/dislike.

Warm regards,

UT MBA SNAP Team

On Jun 23, 2014, at 10:00 AM, Alexander Petrovic <alexande...@gmail.com<mailto:alexande...@gmail.com>> wrote:

Laura/David,

Thanks again for making time this past Friday to meet with the team. Also, we loved meeting the little pup and wish him all the best in Colorado!

We have locked down scope for the SNAP Capstone project to the following items:

Branding

 1.  Social Media Recommendations
    *   How to mange and utilize your website, instagram, facebook and twitter accounts
 2.  Identify key areas of SNAP to highlight (Vet's, staff, pets, events, etc)
    *   We will be sending out data capture templates for you to fill out so we can better understand the organization
 3.  New Logo Design
    *   We are working on several drafts and will send them over for your feedback within the next 7 days

Fundraising

 1.  Community groups
 2.  Corporate sponsorship
 3.  Partner program options/ideas
 4.  Establish fundraising goals/milestones and how to present them
 5.  Donations via social media
 6.  Referral programs

Again, we will be reaching out to you guys as needed to get data about SNAP, understand the current social media strategy, get Logo feedback, etc. Our next steps are will be idea generation (what to do) and hypothesis development (how things will react).  Our deadline for completing the project is July 10th but we will do our best to finish early so you can have the recommendations right around when the new budget passes (and so we can enjoy being done with school!!!!).

Regards,

UT MBA SNAP Team

On Mon, Jun 16, 2014 at 9:50 AM, David Smith <DSm...@snapus.org<mailto:DSm...@snapus.org>> wrote:
Either one works for me also

David L. Smith
Executive Director

Spay-Neuter Assistance Program, Inc.

V: 713.862.3863, ext. 103<tel:713.862.3863%2C%20ext.%20103>
V: 800.762.7762, ext. 103<tel:800.762.7762%2C%20ext.%20103>
V: 832.654.8512<tel:832.654.8512> (Mobile)
F: 713.880.3172<tel:713.880.3172>

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

From: Laura Welch
Sent: Monday, June 16, 2014 9:28 AM
To: 'Alexander Petrovic'; David Smith
Subject: RE: SNAP Capstone Project - University of Texas MBA

Good morning. Either one of those times works for me. I am looking forward to hearing your recommendations.  I would like to have a couple of my staff sit in on the presentation also.

Thanks so much.

Laura E. Welch
Director of Development
Spay-Neuter Assistance Program, Inc.

713-862-3863 x204<tel:713-862-3863%20x204>
www.snapus.org<http://www.snapus.org/>
lwe...@snapus.org<mailto:lwe...@snapus.org>

<image001.jpg>

From: Alexander Petrovic [mailto:alexande...@gmail.com]
Sent: Monday, June 16, 2014 9:05 AM
To: Laura Welch; David Smith
Subject: Re: SNAP Capstone Project - University of Texas MBA

Laura/David,

The team has our first set of Fundraising and Branding recommendation for you guys to review. Can we do a meeting this Friday...11:30am or 1pm? The plan for this weeks meeting will be to present you with a number of different ideas and then working together to choose 2-3 to focus our capstone project around.

Let me know if Friday works and which time.

Regards,

-Sasha Petrovic

On Sun, Mar 2, 2014 at 5:23 PM, Alexander Petrovic <alexande...@gmail.com<mailto:alexande...@gmail.com>> wrote:
Laura/David,

Thanks again for taking time to meet with us. I've included the entire team on this email thread so you have our contact information. Trey is typing up the meeting minutes from our meeting and will send it out early this coming week. It will include topics discussed, an action log as well as our next steps.

Our team is very excited about working with such a great organization and cause!

Regards,

-Sasha Petrovic



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[Alexander Petrovic]

Team,

Apologies in advance for firing off the scope of work email and a bunch of questions for SNAP to answer without consulting the group. We have 16 days until our 20 page paper and presentation is due and we have barley started. We need to start working this project soon if we want to get it done without having to burn the midnight oil. I started a paper outline that needs work before we can start drafting the actual paper (https://www.dropbox.com/home/WTH%20MBA/Capstone%20Paper). 

I'm going to start building out the power-point presentation shell that will be branded SNAP and will have slides for each section that we need to present on. Who wants to take lead on finishing up the outline and start the paper? I think the group evaluation form is a good structure for the paper (see attached). That is what I based the outline structure on. Can we have a review session on Thursday to see where we stand? We need content on each of the sections so it's best to divide that up so we can get it done quicker. 

Regards,

-ASP

[Tony Nguyen]

I'll take a stab at the outline and getting the paper started tonight.  Thanks Sasha for getting those questions to the SNAP guys.

Tony Nguyen
tonylt...@gmail.com
(713) 208-7497

To unsubscribe from this group and stop receiving emails from it, send an email to wth-hmba-201...@googlegroups.com.

[Linda Ly]

I cannot meet Thursday. I’ll be on a plane back to Houston. Can we meet after class Friday or maybe go out to lunch Saturday and talk?

[Trey Watkins]

Yeah after class works best

[Lavan Reddy]

Sat Lunch looks good to me. Can have a better food choice than that served there. 

Sent by Lavan Reddy

[Tony Nguyen]

The outline looked pretty good so I just made some minor tweaks here and there to cover off on the paper requirements and added what I could:

"In your project report, describe the organization, present your assessment of the organization using concepts covered during the program, the critical success factors in need of improvement, your change vision and goals, and your change implementation plan. The page limit for the report is 20 pages (12 point font, 1-inch margins), not including appendices."

I think we will just have to divide and conquer on the different areas.

Tony Nguyen
tonylt...@gmail.com
(713) 208-7497

[Alexander Petrovic]

Laura/David,

Just want to follow up on the SNAP Data Capture sheet and if you're close to getting it back to the team.

Hope you guys enjoyed your 4th of July weekend!

-Sasha