Fwd: Recalled AED

[West SprinfieldUMC]

Hello All, 

Please see the email chain below regarding a recall on our AED machine. 

Thanks,

Caroline

---------- Forwarded message ---------
From: Erik Mensch <eme...@avobus.com>
Date: Tue, Jun 30, 2026 at 11:28 AM
Subject: Re: Recalled AED
To: West SprinfieldUMC <westsprin...@gmail.com>

Hi Caroline,

Thanks for your reply and for providing the serial number for the church's recalled Philips FRx AED.  Here is an overview of the recall.  If the device is triple chirping (beeping 3 times consecutively), then it needs to be pulled from service and will fail.  If it is not triple chirping, then you can leave it in service, although there is a resistor (which is the reason for the recall) in the device that can fail when high voltage is applied.  It is a low probability failure (less than 1% chance), but still a chance.  This is a class 2 recall with the FDA, so it is 100% voluntary.  The device was manufactured in 2008, so the 5-year warranty has expired.  Philips is offering rebates off our discounted pricing toward the purchase of a new replacement that is out of the recall and comes with an 8-year warranty, new pads, and a battery.  See the attached recall notice from Philips (page 3, number 4 shows you how to identify the serial number, and that it is a part of the recall), quotes to replace with the same Philips FRx device & an alternative Philips device (brochures attached), and Service Life information from the Philips owner's guide.  Here is a breakdown of both units:

Philips FRx (Current AED) For children under 8 years old or weighing less than 55 pounds, the device uses a single set of pads and has a pediatric key to switch modes.

Pads replaced every 2 years - $69

Battery replaced every 4 years - $205

Philips HeartStart FRx AED Demo

Philips OnSite (Alternate AED)  This device takes separate pads for adults & children under 8 years old or weighing less than 55 pounds.

Adult pads replaced every 2 years - $89

Pediatric pads replaced every 2 years - $125 (not included)

Battery replaced every 4 years - $205

Philips HeartStart OnSite Demo Video

Your device is 18 years old and does a rigorous self-test daily, so if the church is able to do the replacement, now is a good time to upgrade it.  Please keep in mind that replacing AEDs every 10 years is recommended.  Let me know if you have any questions.

Take care,

Erik Mensch
Avobus Equipment, LLC
eme...@avobus.com
Direct: (980) 268-3419
Cell: (702) 688-3562 (TEXT ME)

avobus.com

On Tue, Jun 30, 2026 at 7:27 AM West SprinfieldUMC <westsprin...@gmail.com> wrote:

Hello Erik,

The serial # on our machine is: BO8H-02329

Thanks,

Caroline

Virus-free.www.avast.com

On Fri, Jun 26, 2026 at 10:18 AM Erik Mensch <eme...@avobus.com> wrote:

Hello!

Hope all is well.  There is a recall on all Philips FRx defibrillators manufactured from 2004-2013.  You may have a defibrillator in this recall.  The FRx serial # starts with the letter B and the number after tells us the year the device was manufactured so B04 through B13 are affected.  The serial # can be located on the back of the blue device once pulled from its red case.  Please contact me as soon as possible with your full serial number if it falls in this range so I can go over the replacement details with you.  I look forward to hearing from you.

 

Take care,

Erik Mensch
Avobus Equipment, LLC
eme...@avobus.com
Direct: (980) 268-3419
Cell: (702) 688-3562 (TEXT ME)

avobus.com

--

Caroline Protono, Administrative Assistant

West Springfield United Methodist Church

800 Amostown Road

West Springfield, MA 01089

--

Caroline Protono, Administrative Assistant

West Springfield United Methodist Church

800 Amostown Road

West Springfield, MA 01089