Computer Distributors Of Canada [CDC]
point
have that bad after sales support, but the service department is the best in
the city.
What are your takes on CDC?
ROVER
"point" <wpg20...@hotmail.com> wrote in message
news:iD3Cd.8302$Ka6....@news1.mts.net...
>I always see there advertisements, I heard that the sales staff is crap and
> have that bad after sales support, but the service department is the best
> in
> the city.
>
Same as Future Shop or Best Buy, go there if you obsolutely have to, but
trust them as far as you can throw a one ton block of cement. Mind you I
have the same thoughts on almost all repair facilities in this city.
See yah later
Ray
They're your typical computer place.
Slimebag salesmen.
Some good stuff.
Some crap.
I do have to say that the hardware I've bought (my first PC was from
them) and others I know have bought has actually held up quite well
compared to the crap that Mind sells.
Based on my experiences at work and outside of work:
Mind= total crap hardware.
CDC= hardware is ok, but I still don't trust them...
CB= good hardware, good prices, but unless you're a tech you're probably
going to be hopelessly lost...
Ray
The Wizard of Oz
Started by the same guy who started Computer Clinic. I don't trust
ANYTHING that guy is associated with. Let's just say I've had to deal with
the messes this guy made on MULTIPLE occasions. It's not an exaggeration
to say I've stopped more than one person from taking some sort of
vigilante action against this guy.
Later
Mike
PostMaster
decided to do 1 of there upgrade packages. There hardware i say is
pretty good and lasted me along time. Till recently, *about* 8 months
ago, i upgraded the older computer, to a newer package, when i ran into
a small problem with a video card or whatever it was, the tech didnt
imply or state there was going to be any charge of any kind. So when i
went to pick it up, they were trying to get me to pay some charge, even
though the computer was under warranty and, when i spoke with ken the
service manager there, and explained what had happened the day before
with this tech treating not only me and other customers like noobies or
retards, he decided to wave any fee's. Now i wouldnt have had a problem
paying whatever the fee was, but i wasnt told of any fee the day before,
and then to go there with no money in my pocket expecting not to have to
owe anything, it pissed me off and i blew up and told the manager, and 3
other techs that were there that i would not do business with them
again. They have poor customer relations there, there service dept is
good, but they treat there customers like crap and take them for
granted. On that same day i went there to pick up my computer, 3 or 4
other customers were there complaining about things as well. CDC has
come to the edge of not having a reputable name anymore as far i know
of. Sure once inawhile they may have some good deal on, but i refuse to
ever purchase anything from them again, i'd rather deal with CB or
someone else and do my own PC building.
No Spam
"PostMaster" <shaw...@shaw.ca> wrote in message
news:81iCd.679238$Pl.126223@pd7tw1no...
> i'd rather deal with CB or someone else and do my own PC building.
If you're prepared to RTFM (parts documentation), take your time,
and use a bit of common sense, you'll find out that building your own
system is not only not some kind of geek rocket science, but it's actually
so simple today, a reasonably intelligent kid with a bit of manual dexterity
can do it.
I see someone has put together a list of computer part suppliers:
for Winnipeg, which gives you a starting point. On the east side of
the city I've found Itech to be a good source of reasonably priced
brand name components (with a full price range) oriented towards
the custom home builder market. They also specialize in assembling
custom systems if you'd rather let them have all the fun. The staff is
very easy to deal with, helpful, and don't try to push components
you don't need or want.
Ray
> for Winnipeg, which gives you a starting point. On the east side of
> the city I've found Itech to be a good source of reasonably priced
> brand name components (with a full price range) oriented towards
> the custom home builder market. They also specialize in assembling
> custom systems if you'd rather let them have all the fun. The staff is
> very easy to deal with, helpful, and don't try to push components
> you don't need or want.
>
> http://www.itechsystems.net/
>
>
>
And see, my co-worker had a crappy dealing with Itech. Video card died
after about a week. Took (IIRC) 3+ months before the replacement came
in. First and last parts he ever bought there. This wasn't a cheap $39
card either - it was a $250+ card about 18 months ago. (I forget what.)
Ray
the NG arsehole
I wanted to buy a new laptop..they showed me some "recertified"crap and said
here ya go......when I saw it.. "that's got to be at least 2 years old." I
said. then I said "you are full of shit"...I turned around and walked
out...I have never been there since.
and I steer EVERYONE to stay away from CDC
No Spam
news:fYnCd.695225$%k.389829@pd7tw2no...
> And see, my co-worker had a crappy dealing with Itech. Video card died
> after about a week. Took (IIRC) 3+ months before the replacement came in.
> First and last parts he ever bought there. This wasn't a cheap $39 card
> either - it was a $250+ card about 18 months ago. (I forget what.)
Warranty replacement takes time no matter what business you deal with.
I'm sure everyone could come up with some vague second hand story
about a bad experience a 'friend' had with every business in the world...
dartman
Till one day his girlfreinds Grandpa ordered a sys.He looks over at another
tech who was building it and he was putting in parts that were of lower cost
and grade.After he saw that and corrected it he was not Employed there very
long.
ray
It was my co-worker. (I don't normally mention my day job but on the
door it says "Systems & Networks.") The card puked in less than a week.
They had stock, wouldn't exchange it, and it took MONTHS to get a
warranty replacement. That's lame. Even Primex wasn't that bad.
Combined total spent each year at CB by my coworkers and I - probably 10
grand - not including what our dept buys for work. We bought some hard
drives from Itech - shipping took forever (2+ weeks.) With CB, I've had
stuff the same day.
Ray
Mr. Frederick
news:iOxCd.693653$nl.403505@pd7tw3no...
was no way any part could have had a lower quality part substituted. It
would be too obvious the next time the case was opened.
Dark Zenith
replaced it with a new one and not make him wait for warranty...
Dark Zenith
"No Spam" <no....@shaw.ca> wrote in message
news:f1rCd.699186$%k.34940@pd7tw2no...
Dark Zenith
right amount of memory/HD/PRoc specs, but the memory they agve him was 2
generic sticks and not the dual channel kit, also they didn't give him the
right psu he paid the upgrade for (who would pay money to replace a 350 watt
psu for another 350 watt psu... he was supposed to get a 450)... too bad he
couldn't find his reciept... was pissed as hell when they told him they
couldn't find a record of his purchase on the day specified... (another
friend bought his parts within 5 mins of him so he knew the sale
time/date)... won't deal with them again, ever...
Dark Zenith
oh, and a cdc item of mention, another friend had a specific model of video
card wanted for his system, when he turned on his system it stated the right
video card which was cool... until 3 months later it burnt out, turns out
they put a bios of the wanted video card on a matching card from a generic
manufacturer... he was mad to say the least... they even claimed he was
trying to rip them off...
keep in mind, 1/2 of the rips from cdc isn't by the business themselves, its
mostly the techs who swap parts when they want the part in question... i.e
someone wants a nice dual channel kit, the tech wants, the tech buys 2
generic sticks and swaps them for the dual channel kit they want...
well anyways...
"Mr. Frederick" <fped...@hotmail.com> wrote in message
news:ICICd.8774$Ka6....@news1.mts.net...
No Spam
news:scJCd.696137$Pl.312482@pd7tw1no...
> warranty replacement on a 1 week old item, come on, they should've just
> replaced it with a new one and not make him wait for warranty...
Why? The bill of sale that ITech use clearly states the terms and
conditions of the sale on the invoice, and if someone is so illiterate
or stupid that they can't read or understand what it very clearly
says then they have no business putting their grubby meat hooks
on a delicate electronic parts, much less making themselves look
like a lying asshole and whining about their own choices later.
Here's what the invoice says in part, in relatively large and
easy to read font:
"Wholesale products are sold with the manufacturer's warranty
against defects. All sales are final, and product may only be
returned for credit or replacement if returned DOA within 3
business days of sale. You must call to arrange RMA. See
ITech's 'UpFront Wholesale Warranty' for complete details."
There is nothing unusual or sinister in those terms and conditions,
and they're no different than those of many other first rate businesses
dealing in electronic/computer parts and components.
Now Ray Henry and you can both do all the whining you want
and make yourself look like complete fools, and I don't give
a hairy rats ass, but the simple fact of the matter is you both
beating your gums about a sale and a business you obviously
don't know the first fucking thing about.
And Ray I don't give a shit if your door at work says IT or
janitor, because there's clueless asshole like you in both jobs.
Jeff Stapleton
"Dark Zenith" <darkz...@NOSPAMshaw.ca> wrote in message
news:scJCd.696137$Pl.312482@pd7tw1no...
> replaced it with a new one and not make him wait for warranty...
>
> Dark Zenith
i have to say i agree 1 week....give him a replacement....they could just
ship it back to the manufacturer. i would think that would be just good
customer service.
now if it was 6 months, ok different story
Ray
>>warranty replacement on a 1 week old item, come on, they should've just
>>replaced it with a new one and not make him wait for warranty...
>
>
> Why? The bill of sale that ITech use clearly states the terms and
> conditions of the sale on the invoice, and if someone is so illiterate
> or stupid that they can't read or understand what it very clearly
> says then they have no business putting their grubby meat hooks
> on a delicate electronic parts, much less making themselves look
> like a lying asshole and whining about their own choices later.
>
Cbit has bent over backwards for us at work when shit has blown up
(which isn't much considering the quantity...) but Itech just jerked my
co-worker around - and he's too mellow for his own good.
I understand what the paperwork says, but this place kept giving him one
BS excuse after another about when the card would come back - three
months? C'mon, MSI has replaced boards for me in two weeks. Maxtor -
advance replacement drive showed up in 4 days.
Itech may be the greatest place in the world to shop, but because of
that crappy experience, I'd rather go elsewhere. Did I mention that we
buy a lot of hardware at work and we are happy with CBit?
In case anyone from Itech is reading this - don't take it personally,
but don't fuck your customers over and they won't come back. Returns
and warranty work sucks, but if you jerk people around it'll cost you a
lot more than the postage on a video card. My co-worker has done a lot
of upgrades for people since then... and he hasn't spent $1 at Itech.
Speaking of shitty service, I'd like to nominate Rogers for the 2005
awards for that. Until Dec I was happy with my phone... then I was
offered a "super deal" that was actually pretty crappy once I read all
the paperwork... and since then it's been a total nightmare - I ended up
with two phones, then they "lost" the one I sent back, then they
cancelled the one I kept, they can't fix the billing, and the idiots at
the other end of the line can't seem to do anything but forward me to
some other idiot. I still have no idea if they've managed to un-fuck my
account yet. The irony - I was HAPPY with my service until they offered
me a free upgrade and fucked it all up royally. Now I'm counting the
days until my contract expires.
Walter Roberson
ray <nos...@example.com> wrote:
:It was my co-worker. (I don't normally mention my day job but on the
Yeah, well, the sign on my door says "Evil Genius". Which is
completely unfair! but the guy that made the signs insisted
there wasn't room for 'Diabolical'.
No Spam
news:cnPCd.8827$Ka6....@news1.mts.net...
> Yeah, well, the sign on my door says "Evil Genius". Which is
> completely unfair! but the guy that made the signs insisted
> there wasn't room for 'Diabolical'.
1. Get yourself a supply of photo paper for inkjet/laser printers.
2. Use any one of a hundred graphic programs to make up sign.
3. Use plastic lamination to seal sheet of photo paper.
4. Use any one of a hundred types of fasteners to attach to door.
5. Remove 'Beware of Dog' sign hung by co-workers...;->
dog
Box134
bad stick of RAM. CDC gives you three effing days? Just another reason why I
don't shop there in addition to the generally bad publicity they get. Anyone
who thinks CDC is "no different than those of many other first rate
businesses dealing in electronic/computer parts and components" is full of
s_it.
"Jeff Stapleton" <dila...@hotmail.com> wrote in message
news:wSKCd.696956$Pl.607930@pd7tw1no...
Bill
Primex, or maybe on paper it was one of his relatives. He's gone in and out
of business with over 7 different companies in Manitoba and Ontario, mind
you, this time it looks like he's actually going to make a go of it and keep
the place in business possibly.
Funny how most times that his stores went bankrupt, he got robbed that
night. When he closed primex, the police showed up to make sure "no one"
stole the inventory.
"ray" <nos...@example.com> wrote in message
news:FGBCd.8565$Ka6....@news1.mts.net...
Bill
stock. I've had the same problems when I was working at a computer shop,
mind you, when I was doing it I'd loan a part of equal or more value until
the replacement came in....
"Dark Zenith" <darkz...@NOSPAMshaw.ca> wrote in message
news:scJCd.696137$Pl.312482@pd7tw1no...
Moss Family
underthe guise of "new management" and "big changes". Well, there were big
changes, none for the better - only expansion.
Yep, a crappy company built on selling junk at overinflated prices with vile
service only got bigger.
There's too many people who are suckered by devious sales people.
Some specifics: One of the senior sales staff tried to teach me to be
"greedy" and "hungry for the sale" like he is. Who gives a fig for what the
customer wants? Sweet talk him, push him, trick him into more money.
Price tags are complete bogus. The price you see on those tags mean
absolutely nothing - it's an overinflated amount to get the customer excited
about how you're "giving them a deal" by selling it for less than that
sticker price. I had to fight to find out the true cost of a product in
order to sell it even as an employee!!
Service is where they put the screws to you the worst. Once they have your
machine, they'll use it as bait until you PAY more than you're supposed to
in order to get it back - even if they did nothing to it.
Gotta go.
Mr. Frederick
news:KuoCd.8485$Ka6....@news1.mts.net...
marked. They also have totally different warranties for new and
refurbished. I had no trouble telling the difference, and bought a
refurbished Dell from them for a really decent price. I am still using the
printer from the first package I bought from them years back.
Format C:
This reminds me when I worked for Intel part time demo'ing at
Futureshop. Let me tell you, those guys really had selling down to the
basics. I actually had customers ask me if the "Insurance Plan" was
really worth it or not. People are totally clueless when it comes to
technology. And I also remember working at Krazy Krazy, when the
manager then, "Barry", instructed me that the people who had 'no
credit' or 'bad credit' (a.k.a. bankrupt) were known as "roaches".
Scumbags. I had no problem telling customers the Futureshop Insurance
plans were total bullshit. The manager didn't like that. I got canned
from Intel shortly afterwards.
Oh yeah. I kept 99% of my "give-aways" too when I worked at Intel. I
kept all the mother fucking shit. Watch, video cameras, demo bags,
clothes, everything. Fuck that. (I was also working in Calgary at the
time making good cash too).
Ahhh. Memories.
F O R M A T C:
"I don't like small birds. They hop around so merrily outside my window, looking so innocent. but I know that secretly, they're watching my every move and plotting to beat me over the head with a large steel pipe and take my shoe."
-Jack Handy
Dark Zenith
Dark Zenith
"Box134" <box...@wooky.invalid> wrote in message
news:hf_Cd.8919$Ka6....@news1.mts.net...
Walter Roberson
Format C: <not...@hotmail.com> wrote:
:I actually had customers ask me if the "Insurance Plan" was
:really worth it or not.
The December issue of Consumers Report has an article about
insurance plans. In the past, they have always been quite negative
about such plans. In this article they went back and revisited
their statistics. They still say to avoid the plans for nearly
everything, but they gave two exceptions. I forget at the moment
what the other exception was, but one of them was computer systems.
Their repair statistics show close to a 30% failure rate for
[some component of] computers in the first year, making computers
the most trouble-prone by far of any type of computers that they
track, with the repair rate increasing for nearly every vendor and
with customer satisfaction declining for nearly every vendor.
I read the article a few weeks ago, so I don't recall precise
details. I seem to recall that they named one PC manufacturer which was
holding fairly steady, repair rate and customer satisfaction pretty
close to the last time CR reported. They named one particular
computer manufacturer which had noticably lower repair rates than
the rest of the industry, and which also had a much higher customer
satisfaction rating than the rest of the industry, being the only
manufacturer they tracked whose satisfaction rating has been increasing
noticably. According to Consumer Reports, that low repair +
high satisfaction manufacturer was Apple.
Box134
"Dark Zenith" <darkz...@NOSPAMshaw.ca> wrote in message
news:cR0Dd.706165$Pl.238059@pd7tw1no...
Ray
> Ummm, Ray, you DO realize that Primex basically WAS CB? George Yeung owned
> Primex, or maybe on paper it was one of his relatives. He's gone in and out
> of business with over 7 different companies in Manitoba and Ontario, mind
> you, this time it looks like he's actually going to make a go of it and keep
> the place in business possibly.
>
I know there's connections between CB,CA and Primex... but I was using
Primex as an example (maybe a bad one) of the warehouse mentality. CB
has come a long way for returns and exchanges. It's why I shop there
and send computer illiterate people who don't know what they want
elsewhere. Actually, I send them to CB and warn them about the return
policy...
Ray
Ray
> In article <ha5pt0l8vi1i1bh88...@4ax.com>,
> Format C: <not...@hotmail.com> wrote:
> :I actually had customers ask me if the "Insurance Plan" was
> :really worth it or not.
>
> The December issue of Consumers Report has an article about
> insurance plans. In the past, they have always been quite negative
> about such plans. In this article they went back and revisited
> their statistics. They still say to avoid the plans for nearly
<snip>
I've only bought the extended warranty for one thing. My video camera.
Sand + movement + delicate electronics = recipe for disaster.
And it broke. Ironically, the case broke - the strap pulled out. No
electronics damage - it fell 6" into my lap. The FS ext warranty had it
fixed at no charge asap. (Place on St. Anne's that does electronics...)
Ray
Peter D
examples:
#1: Hi-8 Camcorder
Bought back in the good old days when they cost upwards of $1200. Total
package close to $2000. 2-year warranty? $400. Not bad. Covered everything
including two cleanings a year. Magic.
First time it breaks (starts to chew tapes) was about six months in. take it
to FS with receipt, warranty slip, etc. The response was to give me the
yellow pages to call a service depot. So I did. Took it there. They had it
for a month and said it needed cleaning. Took it to FS for the included
special cleaning. They had it for three weeks. I called because I was going
on holiday , gave someone shit, and they said it woudl be ready in an hour.
Took it home to pack for the holiday but thought maybe I should check it
out. Yup. It still chewed tapes. NO-ONE had worked onit. NO-ONE had opened
it up.
Called the manager, complained, and told him I was comign to the store to
pick up a unit to take with me for the trip, leave mine, and I expected it
fixed when I got back. He balked but gave in (had to put the second camera
on my card, no biggie). Got back three weeks later and called them. Not
ready. Call back a few hours later. Cleaned. Great. Yup, it still chewed
tapes (their 'special cleaning' consisted of running a wet cleaning tape
through it!).
I had my lawyer draft a letter demanding a full refund of the the price of
the equipment and the warranty or we'd take it to small claims court. They
bitched, whined, moaned, lied, and generally acted like they always do but I
ended up with a full refund of the whole of the warranty and the cost of
getting it fixed by a professional.
#2: DVD player on sale (two-year warranty "thrown in"). After a year it
began to stop playing all sorts of DVDs - burned, bought, burned one way or
another way, different brands, no real consistency - about 45-60 minutes
in.Sometimes it worked for a whole movie, sometime it quit part way through
and you couldn't go back to it for 30-60 minutes. A real pain. Every time I
took it to them they had it for about a month and found nothing wrong with
it. Why? Because they let it sits for days before popping a DVD in and it
played it. No shit! I already knew that. So I bought a $40 special from
Walmart. Anything goes wrong with it they replace it, no hassle, no extra
warranty, no problems.
Future Shop warranties? I wouldn't waste my time wiping my arse with the
paper they write their promises on.
I shop there, deal with one guy who knows the story -- and knws better than
to ask if I'd like the extended warranty. It works for us. :-)
"Walter Roberson" <robe...@mts.net> wrote in message
news:tu2Dd.9415$Ka6....@news1.mts.net...
dartman
took my home theater sys to refit video through future shop fixed no problem
dartman
Itech Systems
Don't normally read this board, but cant help noticing your posts re: a
friend having a bad experience from us.
Since our policy is to prevent these problems, and our warranty policy is
not rigid, I am a little surprised at your friends experience. And since I
can't recall ever having to wait 2 weeks for hard drives, I am again unsure
of when these alleged problems took place.
If you feel it neccessary to slam me for something I (or my company has
done), feel free. But I challenge you to email we with the particulars of
these transactions. As we keep records on everything we do, I will
personally get to the bottom of it, and make amends with your friend.
Regards,
Grant Ruffeski
Itech Systems Consulting Ltd.
it...@mts.net
(204)943-6505ph
"Ray" <r...@nospam.com> wrote in message
news:mnLCd.713490$%k.232665@pd7tw2no...
No Spam
news:QZNJd.15398$Ka6.1...@news1.mts.net...
> Ray,
>
> Don't normally read this board, but cant help noticing your posts re: a
> friend having a bad experience from us.
>
> Since our policy is to prevent these problems, and our warranty policy is
> not rigid, I am a little surprised at your friends experience. And since I
> can't recall ever having to wait 2 weeks for hard drives, I am again
> unsure
> of when these alleged problems took place.
>
> If you feel it neccessary to slam me for something I (or my company has
> done), feel free. But I challenge you to email we with the particulars of
> these transactions. As we keep records on everything we do, I will
> personally get to the bottom of it, and make amends with your friend.
>
> Regards,
> Grant Ruffeski
> Itech Systems Consulting Ltd.
> it...@mts.net
> (204)943-6505ph
Didn't see Ray beating his gums about ITech and drives, AFAIK his
slander involved a video card. You can find the post in Google by
searching the wpg.general NG, author r...@nospam.com and the
phrase "Computer Distributors of Canada [CDC].
BTW Ray...I hope you get your pee pee whacked but good, you
deserve it.
ROTFLMFAO!!
ray
> Ray,
>
> Don't normally read this board, but cant help noticing your posts re: a
> friend having a bad experience from us.
>
> Since our policy is to prevent these problems, and our warranty policy is
> not rigid, I am a little surprised at your friends experience. And since I
> can't recall ever having to wait 2 weeks for hard drives, I am again unsure
> of when these alleged problems took place.
>
> If you feel it neccessary to slam me for something I (or my company has
> done), feel free. But I challenge you to email we with the particulars of
> these transactions. As we keep records on everything we do, I will
> personally get to the bottom of it, and make amends with your friend.
>
> Regards,
> Grant Ruffeski
> Itech Systems Consulting Ltd.
> it...@mts.net
> (204)943-6505ph
>
I'll ask my co-worker to forward on the details of the video card
incident. When he provides them, I'll post them here.
I have nothing against Itech.
But...
-I've been happy with CBit. (and so has my work.)
-Prices are comparable.
-My co-worker's first experience with Itech was poor.
I'm willing to consider Itech in the future - I have heard good things
about them, but like I said, my one co-workers waited forever for a
video card RMA. I will get the details for you. As for the work hard
drives - I don't have the paperwork handy, but it would be before spring
2004, and getting the stuff from our accounting department is well...
painful. Backorders happen... but it was around this time that my
co-worker had his problem, so Itech got dropped off the list of places
I'd consider buying from.
The fact that you're actually interested in the whole story does help
improve my opinion of you guys, and if it ends up turning out ok, I'll
consider buying my next hardware from you guys. :)
Ray
ray
> Didn't see Ray beating his gums about ITech and drives, AFAIK his
> slander involved a video card. You can find the post in Google by
> searching the wpg.general NG, author r...@nospam.com and the
> phrase "Computer Distributors of Canada [CDC].
>
> BTW Ray...I hope you get your pee pee whacked but good, you
> deserve it.
>
> ROTFLMFAO!!
>
Whatever.
<yawn>
Get back under your bridge.
No Spam
> I'll ask my co-worker to forward on the details of the video card
> incident. When he provides them, I'll post them here.
Should we hold out breath?
> I have nothing against Itech.
I don't think a judge would agree with you. You'd better
re-read what you posted on the 4th of January. For you
to slander a business with second hand stories long on
allegations and short on detail and fact is completely
in-excusable.
>But
> -I've been happy with CBit. (and so has my work.)
> -Prices are comparable.
> -My co-worker's first experience with Itech was poor.
>
> I'm willing to consider Itech in the future - I have heard good things
> about them,
Unfortunately you chose to post some very nasty comments,
and that sonny Jim is where you went over the line, and I
applaud whoever it was that tipped Grant.
> but like I said, my one co-workers waited forever for a video card RMA. I
> will get the details for you. As for the work hard drives - I don't have
> the paperwork handy, but it would be before spring 2004, and getting the
> stuff from our accounting department is well... painful. Backorders
> happen... but it was around this time that my co-worker had his problem,
> so Itech got dropped off the list of places I'd consider buying from.
>
> The fact that you're actually interested in the whole story does help
> improve my opinion of you guys, and if it ends up turning out ok, I'll
> consider buying my next hardware from you guys. :)
>
> Ray
If I was Grant, I'd do the same thing another dealer did with Don
Bayomi...tell you to FOAD - I don't want you setting foot
in the store - I don't need your $50 a year in business. But hey that's
me... after I read all about your video camera stunt. For the sake of
a couple of bucks in profit, it ain't worth the agravation of having
to deal with your sort because the margin in the wholesale business
is thin as it is.
Ray
> "ray" <nos...@example.com> wrote in message
> news:HSRJd.15420$Ka6.1...@news1.mts.net...
>
>
>>I'll ask my co-worker to forward on the details of the video card
>>incident. When he provides them, I'll post them here.
>
>
> Should we hold out breath?
>
he said he'd write it up for me.
in the meantime, FOAD.
I really do have better things to do than make stuff up about Itech.
Heck, we bought stuff from them at work. Then I got the "horror story"
from a co-worker over the video card. So I kept shopping at Cbit.
Ray
Format C:
wrote:
>Ray,
>
>Don't normally read this board, but cant help noticing your posts re: a
>friend having a bad experience from us.
>
>Since our policy is to prevent these problems, and our warranty policy is
>not rigid, I am a little surprised at your friends experience. And since I
>can't recall ever having to wait 2 weeks for hard drives, I am again unsure
>of when these alleged problems took place.
>
>If you feel it neccessary to slam me for something I (or my company has
>done), feel free. But I challenge you to email we with the particulars of
>these transactions. As we keep records on everything we do, I will
>personally get to the bottom of it, and make amends with your friend.
>
>Regards,
>Grant Ruffeski
>Itech Systems Consulting Ltd.
>it...@mts.net
>(204)943-6505ph
Oh man it's Christmas time again. This is getting good...
It's good to see a company step up and accept responsibility.
OK now it's Ray/Rey's turn ....
F O R M A T C:
I can picture in my mind a world without war, a world without hate. And I can picture us attacking that world, because they'd never expect it.
--Jack Handy Deep Thoughts
Peter D
didn't even verify the facts before slamming a local business and making
their name shit for all to read. Bad Boy!! <whack>
ray
> No Spam wrote:
>
>> "ray" <nos...@example.com> wrote in message
>> news:HSRJd.15420$Ka6.1...@news1.mts.net...
>>
>>
>>> I'll ask my co-worker to forward on the details of the video card
>>> incident. When he provides them, I'll post them here.
>>
>>
>>
>> Should we hold out breath?
>>
>
Ok, here's the "interim" story - my co-worker built a system for his
buddy. We're waiting on him to check the dates on the bill so we can
confirm how long of a downtime there was, etc... so this will be revised
when he digs up the paperwork. (He works shiftwork so it might be a bit
before he has time but I wanted to post something showing I'm not
slagging Itech for no good reason.)
They upgraded the video card. Asus V7000 according to co-worker.
Sometime in late 2003/early 2004. Card made it one evening before the
fan packed it in. So the card didn't die, just the fan. They brought
it back within 48 hours and were told must RMA. For a video card fan.
They didn't have any fans in stock and must send the whole card back.
I'm still waiting for an exact figure on how long it took for the
replacement, but the owner eventually went and bought a second card (his
money) from another place because he got tired of waiting.
So, the card didn't die (my mistake) but they were told RMA only after
one day. The card was effectively DOA. It's a fan - they coulda
swapped it but were told the whole thing had to go back to the MFR. I
know RMA's take a while, but weeks? For a video card fan? I've done
Maxtor RMA's in three business days. I woulda offered to just swap the
fan now and kept the replacement one when it came in.
Policy or not, that's weak. Itech may be more flexible now, but my
co-worker (who's really mellow) decided to vote with his feet and take
his money elsewhere because of a $3 video card fan and what he felt was
way too long of a return window.
This will be my last post on the matter until I get a final detailed
account from the owner. If anyone wants to forward this onto Itech,
feel free to do so.
So, yes, this is a friend of a friend story... but I have no business
interest in either Itech or Cbit - I'm an end user, not a reseller, but
I do listen to what my co-workers have to say when it comes time to shop
for work and for home. There's enough places to pick from that I won't
bother going there if I hear stuff like that. People who I've sent to
Cbit come back happy.
Heck, there are people on the NG who slag CDC because they got screwed
over 10 years ago... does anyone still work at CDC who worked there in
1995? My PC from CDC in 1992 rocked. It would probably still work if a
had an ISA video card for it... (it's long since been stripped...)
Ray
Itech Systems
I understand that your friend may not have the paperwork readily accessible,
but we do.
Please email me with customer's name, or call me directly so I can review
the transaction and try to recall the incident.
Regards,
Grant Ruffeski
it...@mts.net
No Spam
>...................................... because I generally ignore "A guy a
>know" stories too.
And people are still waiting for you to back up your last
"A guy a know" story with facts instead feeble excuses.
You obviously know the person's name, so just e-mail it
to ITech... the bit about having to okay it with him first, is
pure bullshit, and nothing more than a limp dick excuse -
same as your first back peddling story about it actually
involving a friend of a friend when pressed for information.
Why are you now so concerned about having this person
okay you telling ITech the purchasers name in a private
email or phone call?
You didn't apply the same standard of disclosure before
you publicly slandered ITech. Is it because you blew
something minor completely out of proportion? Is it
because you deliberately distorted the facts? Is it
because you outright lied?
garbonzo
> I will have him ok this - check back here tomorrow. I emailed him at
> work so it'll probably be at lunch.
>
> You have to understand - the guy is "Mr. Mellow" and doesn't make a
> fuss over pretty much anything, so for him to rant about the service
> at Itech was a real eye opener... because I generally ignore "A guy a
> know" stories too.
>
> Ray
>
I have dealt with Itech for quite a few items and have recommended family
to them as well. Having been involved in the computer/electronics
industry since 1981 (heavens I date myself) in both hardware and
software, I can honestly say that they have always struck me as straight
shooters who do not try and upsell you something that you don't really
need. I have been following this thread and am curious as to why you
haven't come forward with the info at least offline so that Itech can
reconcile this issue. I am wondering if you just slagged for the sake of
slagging.
Patiently watching in Winnipeg
ray
> "Ray" <r...@nospam.com> wrote in message news:41FEE1BF...@nospam.com...
>
>
>>...................................... because I generally ignore "A guy a
>>know" stories too.
>
>
> And people are still waiting for you to back up your last
> "A guy a know" story with facts instead feeble excuses.
>
> You obviously know the person's name, so just e-mail it
> to ITech... the bit about having to okay it with him first, is
> pure bullshit, and nothing more than a limp dick excuse -
The guy's name is Todd E. I'll send his full last name to Itech and
await their response and post it here*. Unfortunately for me, Todd
hasn't sent me an email with his version of the story. I'm pestering
him to write it, but he's stalling me with "tomorrow."... so I'm caught
between a rock and a hard place - I'm not making it up, but if he won't
write it in his own words, I can't make him. But I will email Itech
with this so they can tell their version of the story.
* there are a few too many net-nutjobs to post the guy's full name.
He'd end up with Bayomi peeking in his windows...
Ray
ray
>
>>The guy's name is Todd E. I'll send his full last name to Itech and await
>>their response and post it here*. Unfortunately for me, Todd hasn't sent
>>me an email with his version of the story. I'm pestering him to write it,
>>but he's stalling me with "tomorrow."... so I'm caught between a rock and
>>a hard place - I'm not making it up, but if he won't write it in his own
>>words, I can't make him. But I will email Itech with this so they can
>>tell their version of the story.
>>
>>* there are a few too many net-nutjobs to post the guy's full name. He'd
>>end up with Bayomi peeking in his windows...
>
>
> it looks like the only way to now mitigate your public slander of
> ITech by unsubstantiated innuendo, is to post a complete and
> unconditional retraction of your original comments, along with
> a public apology...of course that's just my opinion, since you
> chose to quote my comments as well when you crossed
> the line...
>
>
I'm not retracting anything.
Itech can give me their version of the story which will
a) prod Todd into giving his and
b) prove I'm not slandering anyone by saying their service sucked.
So, you can get in the line to kiss my ass, troll boy.
Ray
No Spam
> I'm not retracting anything.
Better hope Itech doesn't drag you into court...
> Itech can give me their version of the story which will
Itech doesn't have to give you SFA. You slandered them
by using unsubstantiated inuendo.
> a) prod Todd into giving his and
Oh, what are you going to do slander him too?
> b) prove I'm not slandering anyone by saying their service sucked.
Funny that statement is at odds with what you
posted recently. You change you're story with
every post...
> So, you can get in the line to kiss my ass, troll boy.
Hmmm...looks like I should warn the users in the other
NG's you frequent what a hypocrite you are...