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Questions about AT&T Worldnet

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c_b...@my-deja.com

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Sep 17, 2000, 3:00:00 AM9/17/00
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I am looking to change ISPs and have some questions about AT&T
Worldnet.

1. To you have to run special software to access AT&T Worldnet?
All I am looking for is an ISP were I only need my browser
to connect.

2. Does AT&T support Windows NT 4.0. I can dial in to my current
ISP, but I need to use a script. I am looking for an ISP
where I do not have to use a script to login.

3. A few years ago AT&T was breaking user connections even though
the user may have been downloading files and had subscribed to
unlimited use. Has AT&T discontinued this policy?

4. What does AT&T charge for unlimited access?

5. AT&T advertises local access numbers through out the US. Does
AT&T have a local access number for area code 805?

6. AT&T says that they have an 800 number which costs $6 extra per
hour. If I am in another part of the country can I use the local
access number of that area without and additional charge, or do
I have to use the 800 number and pay the extra $6 per hour?


Thanks
Clinton Bell
c_b...@rocketmail.com


Sent via Deja.com http://www.deja.com/
Before you buy.

The Feaz

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Sep 18, 2000, 3:00:00 AM9/18/00
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Hey, Clinton, great questions...

On Sun, 17 Sep 2000 21:26:27 GMT, c_b...@my-deja.com wrote:

> 1. Do you have to run special software to access AT&T Worldnet?


> All I am looking for is an ISP were I only need my browser
> to connect.

No, absolutely not! AT&T WorldNet service only requires a dial-up
networking connection. Of course you will need DNS settings specific
to AT&T but the service connects throgh Windows dial-up networking and
uses TCP/IP as its protocol.

> 2. Does AT&T support Windows NT 4.0. I can dial in to my current
> ISP, but I need to use a script. I am looking for an ISP
> where I do not have to use a script to login.

Again, AT&T WorldNet service uses standard Windows components to
connect. It works with any OS, as long as you have TCP/IP.

> 3. A few years ago AT&T was breaking user connections even though
> the user may have been downloading files and had subscribed to
> unlimited use. Has AT&T discontinued this policy?

I am not quite sure what you are talking about here. If you are
referring to "hogging" a connection (ie, trying to stay dialed-in 24
hours a day) you are likely to have a problem. For obvious reasons
this is not permitted. As for what you are doing at the time you're
disconnected... Well, it's not like we're watching what you're doing.
If you are looking for an "always on" service, you may wish to look
into something like ADSL, AT&T "At Home", or the new AT&T Digital
Broadband fixed wireless services, if available in your area.

> 4. What does AT&T charge for unlimited access?

There are various pricing plans and promotions offered, one is sure to
fit your needs. You can find them on the WorldNet homepage by going
to www.att.net.

> 5. AT&T advertises local access numbers through out the US. Does
> AT&T have a local access number for area code 805?

You can find the nearest access number to your area by calling (800)
400-1447 toll-free, 24 hours a day 7 days a week. Information on
dial-up access is available through the automated system there, or
also on the WorldNet homepage at www.att.net.

> 6. AT&T says that they have an 800 number which costs $6 extra per
> hour. If I am in another part of the country can I use the local
> access number of that area without and additional charge, or do
> I have to use the 800 number and pay the extra $6 per hour?

Makes no difference to us what # you dial. If you are in another
city, simply obtain the dial-up access number for that city, and
everything will work just like you're at home. The only time you will
incur charges is if you call through the (800) number, or if you
exceed the allotted number of usage hours in your plan.

> Thanks
> Clinton Bell

You're quite welcome Clinton! I hope that helps. Good luck!

-- Jim
AT&T Digital Broadband Services
Technical Support Consultant
* All information is provided on a voluntary basis in the public
interest and is not offered by or endorsed by AT&T or any of its
subsidiaries.

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