Even though the author presented facts, he was very selective in how
he chose which facts to present, and he consistently chose ones that
showed Americans as the bumbling offenders. This article is biased.
That said, I think the author inadvertently revealed shortcomings in
other countries' cultures, ones that Americans should not have been
expected to anticipate, most notably the left-handed scandal in India.
One out of ten people is left-handed. They can't help this. Europeans
figured out hundreds of years ago that there is no point in fighting
this particular chromosomal arrangement. If a left-handed person is
scolded in India for using the hand with which they are most likely to
do a competent job, I think they are quite within their rights to
inform the Indians that labeling left-handedness "inauspicious" (and
something that almost killed a deal? Come on!) is, I'll say it,
downright backwards.
This wasn't mentioned in the article, but what about the many
countries with which America does business where women or minorities
are legally second-class citizens? Should a woman representative
travel to one of these places, would they refuse to do business with
her based on her gender? Maybe not. But maybe so. Just because a
country has a "culture" doesn't always mean that all aspects of said
culture should be respected. And yes, that goes for America, as well.